Borealis

Sister ship of our flagship Bolette, Borealis joined us 2020, and is perfectly suited for enjoying scenic cruising of the world's lesser-known waterways. From cruising past remarkable landscapes and historical sites to capturing the beauty of the natural world.

Redecorated and refurbished when she joined our fleet in order to meet the high standards of the Olsen family, Borealis features a wonderful series of lounges, bars, elegant restaurants and wide-open deck spaces, as well as 702 beautiful cabins and suites; perfectly suited to the Fred. Olsen style of cruising.

Enjoy one of our Signatures Experiences of Scenic Discoveries from the perfectly-appointed Observatory, where guests will be able to see oustanding natural scenery and iconic landmarks, accompanied by commentary from our on board teams; or sample delicious Treats of the Region in the Auditorium where our talented chefs will prepare dishes that are local to the exciting destinations you're visiting. Our friendly crew will be on hand throughout your cruise, providing the personal service they're known for.


Accomodation Types

You’ll find a range of cabins and suites on board Borealis, so you can choose the cabin type, layout and price to suit you and find your perfect home-from-home. We've thought of everything to ensure your time on board with us is as enjoyable, relaxing and carefree as possible.

SUITE DREAMS PACKAGE

Offered with our compliments in all our Suites, our Suite Dreams package includes a few little luxuries to make your time on board Balmoral even more special.

Priority check-in** and a bottle of sparkling wine will ensure you're perfectly relaxed when you are first welcomed into your suite. Daily canapés and a fruit basket are also available, as are comfortable bathrobes and slippers. Binoculars are on hand, along with a world atlas, for you to use - ideal for our Scenic Discoveries, where you'll marvel at the beautiful islands, lochs and seascapes Balmoral will cruise past.

What's included in the Suite Dreams package:

  • Priority check-in
  • A welcome bottle of sparkling wine
  • Fruit basket (topped up on request throughout your cruise)
  • Flowers or plant in your Suite
  • Bathrobe and slippers
  • Luxury towels
  • Free pressing service for formal wear
  • Binoculars in your Suite
  • World atlas and country guide for your reference
  • Afternoon canapé service
  • Daily newsletter, featuring national and international news
  • Pair of compact umbrellas for use ashore
  • Laundry service discount vouchers
  • Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Olsen Suite

As the largest of Borealis’ suites and cabins, the elegantly appointed Olsen Suite offers the most space and amenities of all the guest accommodation on board.

  • Deck: Bridge Deck 7
  • Size: 1,181 square feet (approx.)
  • Bedroom with king-size bed
  • Separate sitting, dining and dressing areas
  • Bathroom with oversize bath and separate shower
  • Private balcony with large table, chairs and sun loungers
  • Large floor-to-ceiling windows
  • Access to pantry, mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

Premier Suite

At approximately 568 to 644 square feet in size, Borealis' Premier Suites are spacious and stylish, and feature all the amenities guests need for a comfortable, restful stay, as well as a few extra touches that help make for a even more special experience.

  • Deck: Bridge Deck 7
  • Size: 568-644 square feet (approx.)
  • Bedroom with king-size bed
  • Separate sitting and dressing areas
  • Bathroom with bath and shower
  • Private balcony with large table, chairs and sun loungers
  • Large floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

Balcony Suite

The Balcony Suites on Borealis feature all the amenities and comforts guests need during their stay, and provide ample space in which to relax, both indoors and outside on a private balcony.

  • Deck(s): Bridge Deck 7 & Highland Deck 6
  • Size: 283 square feet (approx.)
  • Bedroom with two single beds (can be converted to one queen-sized bed)
  • Separate sitting area
  • Bathroom with shower (unless indicated as including a bathtub)
  • Private balcony
  • Large floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

Balcony Junior Suite

Borealis' Balcony Junior Suites are a welcoming, comfortable space. Guests will find ample room to relax, and all the amenities they need during their stay, plus a private balcony for soaking up sunshine and scenery outside.

  • Deck(s): Bridge Deck 7 & Highland Deck 6
  • Size: 244 square feet (approx.)
  • Bedroom with two single beds (can be converted to one queen-sized bed)
  • Sitting area
  • Bathroom with shower (unless indicated as including a bathtub)
  • Private balcony
  • Floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

Single Balcony Suite

Borealis' Single Balcony Suites are a welcoming, comfortable space. Guests will find ample room to relax, and all the amenities they need during their stay, plus a private balcony for soaking up sunshine and scenery outside.

  • Deck: Highland Deck 6
  • Size: 244 square feet (approx.)
  • Bedroom with two single beds (can be converted to one queen-sized bed)
  • Sitting area
  • Bathroom with shower (unless indicated as including a bathtub)
  • Private balcony
  • Floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

Terrace Cabin

Borealis' Terrace Cabins offer guests the space, natural light and airiness of a Ocean View Cabin, but with the additional benefit of direct access to the Promenade Deck and designated sun loungers – perfect for enjoying the sunshine, scenery and sea breeze.

  • Deck: Promenade Deck 3
  • Size: 218.5 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Sitting area
  • Bathroom with bath and/or shower
  • Sliding glass doors with access to Promenade
  • Two designated sun loungers

Superior Ocean View

B Grade Superior Ocean View cabins on Borealis are situated higher on the ship, on deck 3, and feature a large picture window that allows natural light to bathe the stylish interiors and guests to enjoy scenic views in comfort.

  • Deck: Promenade Deck 3
  • Size: 214 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower (unless indicated as including a bathtub)
  • Large picture window

In addition to all the amenities needed for a comfortable, relaxing stay, Borealis' C Grade Superior Ocean View cabins feature a picture window that provides guests with plenty of natural light and fantastic ocean views.

  • Deck: Coral Deck 2
  • Size: 214 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower (unless indicated as including a bathtub)
  • Large picture window

Superior Ocean View Fully Restricted

While Borealis' CO Grade Superior Ocean View cabins have a fully obstructed view, they are situated higher on the ship, on Promenade Deck 3, and feature a large picture window that lets natural light in to help create a airy, spacious feel.

  • Deck: Promenade Deck 3
  • Size: 214 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower
  • Large picture window

Ocean View

OCEAN VIEW (D)

Situated midship on Coral Deck 2 and Marina Deck 1, Borealis' D Grade Ocean View cabins benefit from plenty of soothing natural light and boast fantastic ocean views, provided by a large picture window.

  • Deck(s): Coral Deck 2 & Marina Deck 1
  • Size: 214 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower (unless indicated as including a bathtub)
  • Large picture window

OCEAN VIEW (E)

Situated forward and aft on Coral Deck 2 and Marina Deck 1, Borealis' E Grade Ocean View cabins benefit from plenty of soothing natural light and boast fantastic ocean views, provided by a large picture window.

  • Deck(s): Coral Deck 2 & Marina Deck 1
  • Size: 214 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower (unless indicated as including a bathtub)
  • Large picture window

Single Ocean View

Situated on deck 3, 2 and 1, Borealis' K Grade Single Ocean View cabins provide guests with the comfort of soothing natural light, as well as wonderful ocean views, thanks to their large picture windows.

  • Deck(s): Promenade Deck 3, Coral Deck 2 & Marina Deck 1
  • Size: 214 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower (unless indicated as including a bathtub)
  • Large picture window

Ocean View (Porthole)

Situated forward and aft on Coral Deck 2 and Marina Deck 1, Borealis' F Grade Ocean View cabins feature porthole windows that not only bathe the interior in natural light, but also provides guests with fantastic ocean views.

  • Deck(s): Coral Deck 2 & Marina Deck 1
  • Size: 140-160 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower (unless indicated as including a bathtub)
  • Porthole windows

Superior Interior

Situated on decks 6 and 3, G Grade Superior Interior cabins on Borealis have all the amenities and comforts guests need, and are positioned close to the ship's stairs and lifts, providing easy access to the upper decks and their public areas.

  • Deck(s): Highland Deck 6 & Promenade Deck 3
  • Size: 183 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower

Single Superior Interior

Situated on deck 7 M Grade Single Superior Interior cabins on Bolette have all the amenities and comforts guests need, and are positioned close to the ship's stairs and lifts, providing easy access to the other decks and their public areas.

  • Deck: Bridge Deck 7
  • Size: 183 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower

Single Interior

Situated on decks 2 and 1 N Grade Single Interior cabins on Borealis have all the amenities and comforts guests need, and are positioned close to the ship's stairs and lifts, providing easy access to the other decks and their public areas.

  • Deck(s): Coral Deck 2 & Marina Deck 1
  • Size: 183 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower 


Interior Room

INTERIOR ROOM (H)

Situated on decks 2 and 1 H Grade Interior cabins on Borealis have all the amenities and comforts guests need, and are positioned close to the ship's stairs and lifts, providing easy access to the other decks and their public areas.

  • Deck(s): Coral Deck 2 & Marina Deck 1
  • Size: 183 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower
  • 4 berth & 3 berth cabins available

INTERIOR ROOM (I)

Situated on decks 3, 2 and 1 I Grade Interior cabins on Borealis have all the amenities and comforts guests need, and are positioned close to the ship's stairs and lifts, providing easy access to the other decks and their public areas.

  • Deck(s): Promenade Deck 3, Coral Deck 2 & Marina Deck 1
  • Size: 183 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with shower
  • 4 berth & 3 berth cabins available

Premier Adapted Suite

At approximately 568 to 644 square feet in size, Borealis' Premier Adapted Suites are spacious and stylish, and feature all the amenities guests need for a comfortable, restful stay, as well as a few extra touches that help make for a even more special experience.

  • Deck: Bridge Deck 7
  • Size: 658-644 square feet (approx.)
  • Bedroom with king-size bed (single side approach to bed)
  • Separate sitting and dressing areas
  • Bathroom with bath and roll-in shower
  • Private balcony with large table, chairs and sun loungers
  • Large floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Balcony Junior Adapted Suite

Borealis' Balcony Junior Suites are a welcoming, comfortable space. Guests will find ample room to relax, and all the amenities they need during their stay, plus a private balcony for soaking up sunshine and scenery outside.

  • Deck(s): Bridge Deck 7 & Highland Deck 6
  • Size: 244 square feet (approx.)
  • Bedroom with two single beds (can be converted to one queen-sized bed)
  • Sitting area
  • Bathroom with shower (unless indicated as including a bathtub)
  • Private balcony
  • Floor-to-ceiling windows
  • Access to mini bar and fridge
  • Guests benefit from complimentary Suite Dreams package

SUITE DREAMS PACKAGE

With our compliments on selected Suite grades.

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Terrace Adapted Cabin

Borealis' Terrace Adapted Cabins offer guests the space, natural light and airiness of a Ocean View Cabin, but with the additional benefit of direct access to the Promenade Deck and designated sun loungers – perfect for enjoying the sunshine, scenery and sea breeze.

  • Deck: Promenade Deck 3
  • Size: 218.5 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Sitting area
  • Bathroom with roll-in shower
  • Sliding glass doors with access to Promenade
  • Two designated sun loungers

Superior Ocean View (Adapted Cabin)

BD Grade Superior Ocean View Adapted cabins on Borealis are situated higher on the ship, on decks 6 and 3, and feature a large picture window that allows natural light to bathe the stylish interiors and guests to enjoy scenic views in comfort.

  • Deck(s): Highland Deck 6 & Promenade Deck 3
  • Size: 214 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with roll-in shower
  • Large picture window

Ocean View (Adapted Cabin)

Situated forward and aft on Marina Deck 1, Borealis' FD Grade Ocean View Adapted cabins feature porthole windows that not only bathe the interior in natural light, but also provides guests with fantastic ocean views.

  • Deck: Marina Deck 1
  • Size: 214 square feet (approx.)
  • Bedroom with two single beds (can be converted into a queen-size bed)
  • Bathroom with roll-in shower
  • Porthole windows


Deck Plans

You’ll find a range of cabins and suites on board Borealis, so you can choose the cabin type, layout and price to suit you and find your perfect home-from-home. We've thought of everything to ensure your time on board with us is as enjoyable, relaxing and carefree as possible.

SUITE DREAMS PACKAGE

Offered with our compliments in all our Suites, our Suite Dreams package includes a few little luxuries to make your time on board Balmoral even more special.

Priority check-in** and a bottle of sparkling wine will ensure you're perfectly relaxed when you are first welcomed into your suite. Daily canapés and a fruit basket are also available, as are comfortable bathrobes and slippers. Binoculars are on hand, along with a world atlas, for you to use - ideal for our Scenic Discoveries, where you'll marvel at the beautiful islands, lochs and seascapes Balmoral will cruise past.

What's included in the Suite Dreams package:

  • Priority check-in
  • A welcome bottle of sparkling wine
  • Fruit basket (topped up on request throughout your cruise)
  • Flowers or plant in your Suite
  • Bathrobe and slippers
  • Luxury towels
  • Free pressing service for formal wear
  • Binoculars in your Suite
  • World atlas and country guide for your reference
  • Afternoon canapé service
  • Daily newsletter, featuring national and international news
  • Pair of compact umbrellas for use ashore
  • Laundry service discount vouchers
  • Carafe of water, replenished daily

*Facilities (including cabin layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Sun Deck 10

  • Sun Deck

Sports Deck 9

  • The Olsen Art Studio
  • Sports Courts
  • Retractable Roof
  • The Observatory

Lido Deck 8

  • The View Bar
  • The View Buffet Restaurant
  • Tea & Coffee Stations
  • Vasco Restaurant
  • The Lido Bar
  • Swimming Pool
  • Jacuzzis
  • The Poolside Café
  • Atlantis Spa
  • Fitness Centre

Bridge Deck 7

  • Olsen Suite
  • Premier Suite
  • Balcony Suite
  • Single Superior Interior Cabin
  • Balcony Junior Suite
  • Balcony Junior Adapted Suite
  • Premier Adapted Suite
  • The Bridge

Highland Deck 6

  • Balcony Suite
  • Balcony Junior Adapted Suite
  • Superior Interior Cabin
  • Superior Ocean View
  • Single Balcony Suite
  • The Lookout (Observation area)

Lounge Deck 5

  • Aurora Restaurant
  • The Indian Ocean Room Restaurant
  • The Oriental Tea R     oom
  • The Bookmark Café & Lounge
  • Jewellery Shop
  • The Bolette Card Room
  • Piano Bar
  • Morning Light Pub & Lounge
  • Boutiques
  • The Flower Shop
  • Future Cruise Information
  • Ocean Bar
  • Port Shop
  • Neptune Balcony
  • The Earth Room
  • The Arctic Room

Main Deck 4

  • Borealis Restaurant
  • Colours & Tastes Restaurant
  • The Auditorium
  • Destination Services
  • Guest Services
  • The Photo Gallery
  • Neptune Lounge
  • Forecastle (Observation Area)

Promenade Deck 3

  • Superior Ocean View 
  • Superior Ocean View Fully Restricted
  • Single Ocean View
  • Terrace Cabin
  • Terrace Adapted Cabin
  • Superior Interior Cabin
  • Interior Room
  • Forecastle Access

Coral Deck 2

  • Superior Ocean View
  • Single Ocean View
  • Interior Room (H, I)
  • Ocean View (D, E, F)
  • Single Interior Cabin
  • Laundry Room

Marina Deck 1

  • Ocean View (D, E, F, FD)
  • Interior Room (I, H)
  • Single Ocean View 
  • Single Interior Cabin
  • Medical Centre


Dining

Dining in our elegant restaurants and dining venues is a high point of every Fred. Olsen cruise. There are deliciously-tempting dishes – expertly crafted by our chefs – on offer throughout the day, presented with the personal touch of Fred. Olsen's famous on board service. 

Fred. Olsen’s team of talented chefs are passionate about creating great food. Their vibrant choice of dishes means you can enjoy everything from British favourites to exciting new tastes from around the world and specialities from the destinations you are visiting.

On board bakers and pastry chefs ensure freshly made breads, pastries, cakes and biscuits are available each day.

Sommeliers are on hand to help you choose the perfect wine or champagne to accompany their meal and they love to create signature cocktails from the regions being visited.

Main restaurants:

The elegant main restaurants are at the heart of the Fred. Olsen dining experience and are open for breakfast, lunch and dinner.

Every evening, enjoy a delicious five-course à la carte menu. Changing daily, guests will find options including steaks, seafood, freshly made soups, pasta and salads. They also feature regional dishes, so you will have the chance to experiment with local cuisines alongside their usual favourites.

For a more relaxed experience, guests can visit the buffet restaurant where they will find a delicious choice of freshly prepared options each day.

Speciality restaurants:

Colours & Tastes – Fred. Olsen’s Colours & Tastes restaurant features a tempting variety of Asian Fusion dishes, from spiced grilled meats and seafood to gyozas, dim sum and sushi. Located on board Bolette, Borealis and Balmoral.

Vasco - Named after the famous explorer Vasco Da Gama, Vasco offers a fresh and modern take on Indian cuisine. The menu is inspired by their chefs from Goa and focuses on the unique culinary traditions of this area – a place where the tastes of Europe first met the tropical warmth and spices of western India. Located on board Bolette, Borealis and Balmoral.

Aurora & Borealis Restaurants

Experience cover · Cuisine fine

Borealis’ tastefully decorated and spacious two-tiered main restaurants are the focal points of dining on board. Enjoy delicious five-course, á la carte menus of expertly created dishes, prepared and cooked by our team of talented chefs and served to you by our dedicated, attentive waiters. Menus include perfectly cooked steaks and seafood, freshly-made soups, pasta and salads. Plus, there are beautiful homemade breads, made overnight in our on board bakery, to enjoy too.

We highly recommend you try our Treats of the Region dishes, designed in line with the destinations you are visiting on your cruise.

The Poolside

Experience cover · Cuisine cafe

The Poolside Café provides you with the perfect al fresco dining experience to enjoy during your days on board. Enjoy a leisurely late breakfast or a selection of temptingly delicious light bites until 7pm. Depending on the weather conditions, our retractable roof will be open or closed, meaning you can dine there at any time of the year; or on selected sunny days on your cruise, lunch may be an appetising barbecue cooked by our chefs as you relax and enjoy the cocktail or mocktail of the day with friends at the Lido Bar.

The View

Experience cover · Cuisine casual

The View buffet restaurant has a welcoming feel and beautiful views of the ocean provided by its large windows, and is the perfect venue for relaxed, buffet-style dining for those who feel they would prefer a more relaxed dining experience. Offering all kinds of delicious breakfast, lunch and dinner options, plus a tasty selection of complimentary afternoon teas with sandwiches, scones and tempting cakes, all baked on board. Treats of the Region dishes are also available, which are local to the destinations you are visiting, so there’s plenty of opportunities to sample something new.

Indian Ocean Room

Experience cover · Cuisine indian

For a more intimate dining experience, guests can book a table at Borealis' Indian Ocean Room and enjoy the same five-course á la carte menu of delicious dishes served in the ship's main, two-tiered restaurants, but in a smaller, Indian Ocean-themed venue.

This welcoming and cosy, yet spacious and comfortable venue is a wonderful place in which to indulge with sumptuous dinners, as well as tasty breakfasts and lunches, whilst enjoying ocean views through the large picture windows and the company of loved ones, friends or perhaps a few fellow guests. 

Colours and Tastes

Experience cover · Cuisine asian

Colours & Tastes restaurant offers a mesmerising blend of modern Asian Fusion dishes in our colourful yet intimate restaurant, where the food provides a stimulating set of new taste experiences. Our talented chefs prepare and cook a delicious selection of dishes from Japan, Thailand, China and the Phillipines, including delicately spiced grilled meats, seafood, dim sum and brightly coloured fresh stir fries; and our knowledgeable waiting team are on hand to assist with anything you may need.

Vasco

Experience cover · Cuisine indian

Vasco is our speciality Goan restaurant serving a deliciously fresh and modern take on Indian food. Named after the Portuguese explorer Vasco de Gama - the first European to reach India by sea; the menu has been inspired by our very own chefs from Goa and focuses on their unique culinary traditions, a place where the tastes of Europe first met the tropical warmth and spices of western India. The result is a style of food that centres on delicious sea food, spiced curries and grilled meats, all freshly cooked to authentic recipes, and served to you by our warm and attentive waiting staff.

The Arctic Room

Experience cover · Cuisine fine

Designed to mirror the Indian Ocean Room, the Arctic Room leads into the main Aurora Restaurant. Beautifully decorated with shades of blue and grey to reflect the nature of the Arctic, it’s adorned with Fred. Olsen’s hand-selected artwork collection by Keith Grant, and is the ideal room for intimate meals as well as hosted breakfasts and lunches with our specialist speakers.

Traditional Afternoon Tea

Experience cover · Cuisine fine

Each day, complimentary afternoon tea is served in the View Restaurant, with a delicious selection of freshly baked sandwiches, scones and cakes, along with fresh tea and coffee.

On days at sea, guests can book our Traditional Premium Afternoon Tea* experience, which you can enjoy alongside beautiful views from The Observatory's panoramic windows, with musical accompaniment from our on board pianist and the careful attention of our white-gloved waiting team.

Room Service

Experience cover · Cuisine room

All rooms and Suites have tea and coffee making facilities as standard, so you can enjoy a pick-me-up first thing, and a relaxing drink at the end of the day. For those times when you’d like something more while you’re in your home-from-home at sea you can also order room service up until 11pm every day.

Continental breakfast can be ordered in advance for delivery at your preferred time, while snacks are available from 10am onwards. Should you prefer not to head to the restaurants, short lunch and dinner menus are also available. Whatever the time of day, you’ll never be hungry on a Fred. Olsen cruise.


Entertainment

On a cruise holiday, we know that your on board experience is just as important to you as the time you spend ashore. That's why we are dedicated to ensuring our entertainment programme is packed with activities and memorable performances that help to create inspirational days and unforgettable nights.

Bars & Lounges

With fewer people on board our smaller, more intimate fleet, it's easy to find live entertainment to enjoy, a bar stool to perch on as you chat with new-found friends or a quiet spot to relax in peace with a drink and a good book. 

EVENING ENTERTAINMENT

Night time entertainment is a high point of any Fred. Olsen cruise. When the lights go down, we’ll treat you to a selection of live shows ranging from music and cabaret to quick-fire stand-up comedy. Just relax, sit back and enjoy the fabulous acts with your favourite tipple or cocktail.

Following the show, you can stroll under the stars on deck, or dance the night away to tunes performed by your ship's resident band. And with our fabulous Dance Hosts, no-one goes too long without a dance partner.

DINING AND DRINKS

Dining on board a Fred. Olsen ship is a real pleasure. Enjoy a cocktail in one of our stylish bars, with new found friends; before heading to dinner for a delicious five-course meal crafted by our talented on board chefs, who pay attention to every detail, and served by your knowledgeable and friendly waiter. With wine pairing suggestions made by our sommelier, your taste buds will be tantalised as you sail serenely to your next exciting destination.

The Earth Room

New for 2023, Borealis’ Earth Room is a peaceful lounge, designed to inspire and ignite a passion to find out more about the world we live in and how we can lessen our impact on the environment.

Here, you will find a hand-selected range of around 350 rare books, by eminent writers – chosen by Fred. Olsen, along with podcasts and videos to watch on the iPads provided. These resources, and occasional guest speakers, are particularly focused on sharing ways that we can all make small changes in our lives to positively impact climate change. 

The Botanical Room

Along with the Earth Room, the Botanical Room has been brought to life in 2023. Designed with our green-fingered guests in mind, this comfortable lounge is decorated in lush shades of green and yellow. You’ll find a selection of magazines and books on topics such as gardening, flowers, plant care and flora species around the world. The lovely plants and fresh flowers bring a feeling of the outside, inside.

The Observatory

The tranquil atmosphere of The Observatory makes it the perfect spot from which to enjoy our Signature Experiences - Scenic Discoveries, where commentary supplied by our on board team will enhance your cruise journey; or our fantastic Ship and the Sea experience – learning to read navigational maps and charts with our officers. With panoramic windows and located directly above the Bridge, you'll have the same vantage point as the Captain, enjoying views of expansive oceans or coastlines we're sailing past. Later on, join our live bands for singing and dancing, accompanied by a selection of Champagne and sparkling cocktails or mocktails, designed to add an extra special touch to your cruise experience.

Morning Light Pub & Lounge

Named after one of the largest sailing ships owned by the Olsen family, the Morning Light Pub & Lounge has a welcoming atmosphere featuring plenty of comfortable seating and is designed to resemble a British pub. The well-stocked bar has a collection of beers and cider, including British and international classics, and a selection from independent breweries close to our office in Ipswich.

Each evening we feature our talented resident singers and guitarists, showcasing their talents; and the popular Fred. Olsen quiz is also held here, creating a cheerful atmosphere as friendly debates are held over the answers taking place each evening; or perhaps enjoy a congenial game of Shuffleboard with friends or family. 

The Bookmark Café and Lounge

The Bookmark Café is the perfect spot to relax and enjoy your choice of speciality coffee or tea. Perhaps an Earl Grey or warming latte in the morning, or a delicious hot chocolate, topped with cream and chocolate after a busy day ashore; accompanied by a mouth-watering selection of handmade chocolates and freshly baked cakes and treats. Take advantage of our fantastic Bookmark Bestseller card, which you can either pre-order - and it will be added to your cabin account - or buy once on board. For just £20, you can choose from a selection of hot drinks, including coffees, teas from the Rare Tea Tasting company, or a luxury hot chocolate, accompanied by a bag of delicious truffles. Close to the library, there's an extensive range of both fiction and non-fiction books for you to select and enjoy with your daily coffee. 

The Oriental Tea Room

The Oriental Tea Room has been designed using exotic décor and stylish furnishings - including beautifully hand-painted murals adorning the walls - offering a menu of the finest quality teas and herbal infusions for guests in relaxing and peaceful surroundings. Enjoy a selection of oolong, black, green and white teas from China, Japan and Taiwan, as well as a few favourite blends, such as Earl Grey and English Chamomile. There’s also the opportunity to participate in one of our tea-tasting experiences, where you’ll learn more about their origins. Join us to discover our range of tea-inspired cocktails, including a Royal Tea or Mint Julep, and selection of deliciously cold Japanese, Sinagaporean and Thai beers. We also offer two non-alcoholic cocktails, based on Sri Lankan and Chinese teas.

The Lido Bar

Whether you're spending the day relaxing in the sunshine and enjoying a few dips in the pool, or getting stuck into a good book, the Lido Bar is the ideal place to enjoy a drink if you're in need of something to help you cool off. The bar is open throughout the day and is a bright, open space with comfortable furniture, perfect for enjoying a cold beer perhaps, a soft drink or even a fruity, exotic cocktail or mocktail which our waiting staff will be happy to arrange for you. This is also the perfect venue for our cocktail-making sessions, as the retractable roof over the bar and pool area ensure you're kept warm at all times. 

Piano Bar

The stylish Piano Bar is the perfect venue to relax and enjoy your time on board, particularly when Borealis is at sea - inspired by cocktail bars, folk and jazz music fills the air as our resident musicians take their seat at the piano. Take a seat here before dinner and settle into your evening with a cocktail or mocktail, expertly prepared by our trained bar team; or visit this spacious venue after your evening show to wind down with a drink on the rocks, and enjoy interesting conversation with your fellow guests. We even make our own brand of Aquavit on board, why not give it a try?

Ocean Bar

The inviting, spacious and sociable Ocean Bar is a great place to celebrate the joy of music and dance in the very best of company. Choose from a premium selection of gins and perfectly paired tonics, or a delicious martini cocktail at our Martini Experience evenings - shaken, not stirred of course! We have a wide selection of wine, beers, spirits and non-alcoholic options too. After the evening show, the resident band or DJ will ensure you're having a great time on the dancefloor.

Neptune Lounge & Balcony

Take a seat in Borealis's elegant, two-tiered Neptune Lounge, and join our superb Show Company as they put on a show to remember. We'll also feature guest comedians, singers and magicians, who’ll delight and entertain you, and do join us for our Captain’s Welcome and Farewell parties. During the day, the Neptune Lounge is used for our Signature Experiences, where our guest speakers will share their vast knowledge delivering fascinating talks and activities, designed to give you a deeper understanding of the destinations you’ll be visiting. The Neptune Lounge is also the perfect place to attend our 'Audience with...'sessions, where you can learn about how much work goes into our Shows, or learn about life as a ship's Captain.

The Auditorium

Borealis's Auditorium is where guests can enjoy a host of exciting, educational and interactive events, as well as the entertainment and interesting talks held in the Neptune Lounge. Perfectly designed to host cooking demonstrations and presentations, this spacious venue has plenty of comfortable seating, carefully positioned to offer great views of the stage area, so that guests are able to experience events such as our Treats of the Region - ideal for watching our talented chefs create delicious dishes that you'll also be able to sample and learn to cook at home.

The Card Room

Featuring an abundance of card tables and comfortable chairs, the Card Room on board Borealis provides guests with a quiet space to enjoy a competitive hand or two, or simply for a bit of fun, perhaps with a delicious coffee or tea from the nearby Bookmark Café. Bridge is a popular pursuit on board, so you'll be sure to find other guests who are up for a challenge. On some cruises, we'll have experts in Bridge tuition who are on hand to help you develop your skills.

Boutique Shopping

The shops on board Borealis offer all you may need during your time on board, for either basic essentials or for that occasion when you feel like treating yourself or a loved one to a holiday gift. Visit our Boutique Shop for perfumes and after shaves, bags or make up at Duty Free prices, or pick from the range of daytime clothing and evening wear; and perhaps choose something special from the Jewellery Shop. At the Port Shop, you'll find sun creams, shampoos and toothpaste, books and tasty snacks too. 

The Flower Shop

Add a special touch of colour and fragrance to your cabin, or perhaps treat someone special, with a beautiful bouquet from the Flower Shop? With a choice of beautiful year-round and also seasonal flowers, create a personalised bouquet, or simply select from the delightfully crafted ready-made arrangements. You will also have the opportunity to select single stems to provide the finishing touch to your Formal Night.


Enrichment

The Olsen Art Studio

Bringing the Olsen family's appreciation of art to life, The Olsen Art Studio on board Borealis is a light and airy space filled with arts and crafts materials for a variety of projects. For those guests who love to paint or draw at home and would like to refine their skills whilst at sea, or who perhaps used to enjoy art in the past and wish to take it up again, or have a particular craftring interest, then this is the perfect place to hone your skills.

The studio will host classes and activities guided by different instructors, as well as providing an open space for guests to work on their own particular projects.

Guest Speakers

We're often joined on board our ships by port experts and guest speakers to talk our guests through a range of subjects and topics, such as history, geography, aviation, wine tasting and foods of the world.

On all cruises our informative Port Talks will be available for our guests to enjoy in preparation for arrival into each port. Our knowledgable lecturers share information to help guests make the most of their time ashore, while on some sailings, there are lectures that delve deeper into specific destinations on the itinerary too.

Cookery Demonstrations

On board Bolette and Borealis, our expert chefs and teams from the Galley host cooking demonstrations to showcase their culinary craft and provide a taste of the skill and passion that goes into every meal served at our dining venues.

Guests can take a seat at the spacious Auditorium to watch, listen and learn how to make some of their favourite Fred. Olsen dishes, as the chefs take them through each step of their creation, from preparation to plate.

Dance Classes

For many of our guests, the time spent on the dance-floor is one of the highlights of their days on board our smaller ships. So its no wonder that our Dance Classes – hosted by our wonderful Entertainment teams – always prove popular.Show less

Our instructors teach a variety of dancing styles, from line dancing to ballroom and sequence dancing, helping guests to learn and perfect their steps and moves before they head for their ship's lounges in the evening to dance the night away. 

Tasting Events

Hosted by our Sommeliers, Tasting Sessions* on board our smaller ships offer a fascinating insight into the production processes, scents and flavours of some of the world's finest tipples.Show less

The Tasting Sessions on your cruise could include opportunities to sample everything from delicious wines and Champagne to whiskey and a range of spirits, while occasionally our experts will also teach you the art of pairing food and drink to create combinations that perfectly blend the nuances of their flavour.

*To join our Tasting Sessions, there is an additional charge and this can vary on the type tastings on offer, full details can be found in your Daily Times once on board. 

Travels to Come

Unlike other cruise companies who sail the same routes year after year, we are constantly researching and hand-crafting new itineraries. On every cruise we run a programme designed to inspire travel, where you can find out about the development of our new itineraries. Don't worry, these are not sales talks or "exit through the gift shop" ruses - just an opportunity for travel enthusiasts to daydream about what is yet to come.

Fred. Olsen Book Club

With ample time and space to relax, many of our Guests make the most of the opportunity to get stuck in to a good book during your cruise holiday. This is why to enhance reading enrichment further, we have introduced the Fred. Olsen Book Club on selected sailings, a chance to talk all things ‘bookish’ with like-minded people. Hosted by the Entertainment Managers and their Team, the Book Club provides a welcoming, social space in which you can openly and informally discuss thoughts and views on bestselling lighter reads, crime-thrillers and traditional or contemporary classics.

With ample time and space to relax, many of our Guests make the most of the opportunity to get stuck in to a good book during a cruise holiday on board one of Fred. Olsen’s smaller, friendlier ships. This is why to enhance reading enrichment further, we have introduced the Fred. Olsen Book Club on selected sailings, a chance to talk all things ‘bookish’ with like-minded people.

Hosted by the Entertainment Managers and their Team, the Book Club provides a welcoming, social space in which you can openly and informally discuss thoughts and views on bestselling lighter reads, crime-thrillers and traditional or contemporary classics. Specific categories and titles to discuss at the Book Club on each cruise are chosen in advance and listed below, allowing you time to purchase and read the books before you set sail. These books will also be available from your ship’s Port Shop, should you wish to wait until you’re on board to join in the fun.

So, if you love a good book while discovering the world with Fred. Olsen, what better way to indulge your passion than joining your friends and fellow guests at the Book Club?

We look forward to welcoming you!


Health & Fitness

Atlantis Spa

Our Atlantis Spa provides the perfect setting for our guests relaxation and enjoyment. Large picture windows are perfect for offering scenic cruising points or ocean views, so indulge in the ultimate relaxation for the mind, body and soul in our tranquil setting as our Spa team on board Borealis pamper you. With a wide range of luxurious treatments on offer, including massages, manicures, pedicures, relaxation treatments and hairdressing; you'll leave feeling completely energised and revitalised. 

Thermal Suite

Our Thermal Suite is a relaxation centre with the ambience of a Turkish bath, and our steam rooms are filled with aromatherapy vapours which are the perfect way to unwind and de-stress; while our heated ceramic relaxation beds are designed to match the curvature of your spine and melt away muscle tension.

Our mineral bath is heated to body temperature, gently embracing you with warmth to alleviate sore joints and soothe away your aches, and so providing wonderful relief for tired muscles. This is the perfect experience for poor circulation and just right after a long day exploring ashore. 

Fitness Centre

If you enjoy working out, our fully equipped Fitness Centre has a wide selection of running machines, cross trainers, bikes and both free weights and weights machines available. On board Borealis and across our fleet of ships, we also run a variety of complimentary yoga, pilates or stretching classes in the Fitness Centre, which are suitable for everyone from beginners to regular gym-goers. Join us for an invigorating Walk a Mile session or a relaxing sunrise pilates or yoga class out on deck. We also have circuits fitball or legs, bums & tums sessions. Details of classes can be found in your Daily Times each day.

Or, treat yourself to Personal Training sessions with our fully qualified, friendly trainers, where you can receive a one-to-one programme tailored just to you.

Swimming Pool & Jacuzzis

Borealis' all-weather pool is perfect for taking a dip - no matter where you are in the world, either docked in a beautiful destination or on a day at sea, as the retractable roof will be open or closed, dependent on where you are cruising to. The pool is surrounded by open deck space and plenty of loungers, so is the ideal spot for soaking up the sunshine or losing yourself in a good book; and the al fresco Poolside Café and Lido Bar are close by when you’re after a bite to eat or something to drink. For blissful relaxation, head for the Jacuzzi and let the warm, bubbling water soak any cares away, while you chat with fellow guests.


Kids & Teens

Children of 6 months and over are very welcome on our ships. On peak-time holiday cruises, our Little Skippers Club keeps kids between 5 and 11 years old entertained with a variety of fun activities. They will enjoy arts and crafts, discos, treasure hunts and loads more, all run by our friendly team of hosts and hostesses*.

A list of the day's events are included in the Little Skippers Club's mini-version of the Daily Times, which also shows the separate pool times for kids. Activities also stretch across the evenings, to suit the individual needs of families on board. Please note: our Little Skippers Club also welcomes children under 5, however parents must provide supervision at all times. The club operates subject to minimum numbers being achieved. 

**Please note we will not be operating any Little Skippers clubs aboard our Welcome Back sailings this summer. This is because cruising restart guidelines require all guests, including children, to remain in their household or dining bubbles on board.

Little Skippers Club

On Fred. Olsen’s peak holiday season cruises, it is our pleasure to welcome your ‘Little Skippers’ aboard our ships and into our fun, friendly and engaging kids club.

Run by professional hosts, the Little Skippers Club is designed to ensure children aged between 5 and 11, and their parents or grandparents, get the most from their holiday. Leave your children with us and we’ll keep them entertained with a variety of creative and exciting activities and events, such as arts and crafts sessions, deck games, treasure hunts, quizzes, cookie and pizza making and much more.

All activities, plus timings for children-only pool sessions, are advertised in the Little Skippers Club’s ‘mini’ version of the Daily Times, which is available in Guest Services each day. So, you can plan your time relaxing by the pool, in your favourite bar or even the soothing Atlantis Spa, safe in the knowledge that your children are enjoying their time on board too.

*Please note Little Skippers is run subject to numbers.

The 'Little Skippers Daily Times' will be available to collect from Guest Services each day and will detail a variety of fun activities for our Little Skippers! Exact activities will vary from cruise to cruise, but we've listed some example activities below:

  • Treasure hunts
  • Table Tennis
  • Bean Bag Toss
  • Dolphin Racing
  • Arts & crafts
  • Deck Quoits
  • Silent disco
  • Competitions
  • Games night/Movie nights
  • Cookie Baking & Decorating
  • Swimming

Parents/Guardians: Under 5’s must be accompanied by a parent or guardian who is over 18. If there are no children within 30 minutes of a session’s start time the Little Skippers Club will not run for that session.


Useful Information

Dress Code

Packing for your cruise holiday with Fred. Olsen is simple. The dress code is designed to ensure you feel relaxed and comfortable during your days and evenings on board, as well as your time ashore. This handy guide will help you decide what to pack for your cruise holiday.

DAYWEAR

On Board: 
Whether enjoying the sea views from the deck, or participating in the many activities available, we want you to feel at ease. Casual wear is perfectly acceptable for your days on board with many guests opting for shorts and a T-shirt or polo shirt while cruising in sunny climes, and a pair of light-weight trousers and a sweater or jacket for cooler daytime temperatures.

Whilst on deck, bathing suits are a must to ensure you can make the most of the pools and Jacuzzis on board. A pair of flip flops or sandals are advisable as the decks can sometimes get very warm (please take care, as the decks can be slippery too). A T-shirt and casual shorts is often preferred for lounging by the pool. Don’t forget your hat, sunglasses and sun cream, as the sun can be a lot stronger at sea.

Ashore: The weather can vary greatly depending on your destination and the time of year you cruise. For warm weather destinations like the Canaries, Mediterranean and the Caribbean, typical summertime wear such as T-shirts, shorts or swimwear are fine. For Shore Tours that include visits to churches, museums or cathedrals, it is advisable to dress a little more conservatively.

For cruises to cooler destinations, a pair of trousers, a jumper or jacket and a raincoat are recommended, as the weather can be changeable.

Whichever type of cruise you choose to embark on, a pair of comfortable walking shoes is strongly recommended to explore some of the fabulous destinations you will be visiting in comfort.

EVENING WEAR

Evening wear is simple on a Fred. Olsen cruise; most evenings are Smart Casual with a Formal Night or two providing the chance to dress up. And just to add some fun to the cruise, there may also be some optional Theme Nights on longer sailings.

Smart Casual Evenings: Most evenings on board have a smart casual dress code. Dresses and skirts or a pair of trousers, chinos or dark jeans, coupled with a polo shirt, shirt or blouse. Some guests opt to wear a jacket and tie too, but the choice is yours.

Formal Evenings: Cruises of six nights or longer will have at least one Formal Evening - this is your chance to ‘dress to impress’ and add glitz and glamour to your dining experience.

Most men opt to wear either a dinner jacket, or dark suit and tie. Ladies are often seen looking fabulous in anything from a cocktail-style dress to a full-length ball gown or evening suit.

Casual Buffet Dining: On any evening, you have the option to dine in our buffet restaurant. While we request that guests dress appropriately – avoiding swimwear and loungewear – this option offers a casual dress code for a more relaxed dining experience at a time that suits you.

FORMAL NIGHTS 

Depending on the length of your cruise holiday there will be one or more formal evenings whilst you are on board. This is your chance to ‘dress to impress’ and add glitz and glamour to your dining experience.

Most men opt to wear either a dinner jacket, or dark suit and tie. Ladies are often seen looking fabulous in anything from a cocktail-style dress to a full-length ball gown.

All Fred. Olsen cruise ships feature a casual dining experience for those guests who do not wish to join the formal evenings. Dress code for these restaurants is smart casual every evening. These restaurants are The View Restaurant (Bolette and Borealis) and Palms Café (Braemar and Balmoral).

The exact number of formal nights will be highlighted on your cruise ticket. Below is a guide to the number of formal nights you can expect to enjoy on cruises of various durations.

3 nights or less:

Smart casual throughout

3 - 4 nights:

Captain's Welcome Party, but no formal nights

5 - 6 nights:

Captain's Welcome Party + 1x formal night

7- 12 nights:
Captain's Welcome Party + 2x formal nights

13- 20 nights:
Captain's Welcome Party + 3x formal nights

22 nights +:
Captain's Welcome Party + 1x formal night each week

Dietary Requirements

On board all of our ships, we do our best to accommodate most dietary requests. So, vegetarian, vegan, low fat, low cholesterol, low salt, dairy-free, lactose-free, wheat-free and gluten-free food are all catered for.

We also kindly request that you make us aware of any special dietary requests at the time of booking or by calling our Guest Services Team on 0800 0355 145. We’ll do our best to source exact products, or provide certain foods, such as diabetic desserts. Guests with food allergies or intolerances will also have the opportunity to speak to the Maitre ’d or Executive Chef once on board to discuss any requirements.

We can also provide a vegan option for our Traditional Afternoon Tea service, which is available on all sea days. Prices can be found on the link below.

Please note that we may not be able to source specific brands given our location or the availability at local ports. 

Smoking Policy

We operate a strict ‘no smoking’ policy in all inside areas. Smoking will only be permitted on cabin balconies (excluding Terrace Balconies on Bolette and Borealis), and in designated open deck areas.

Electronic cigarettes that don't emit vapour, may be used in cabins or on cabin balconies but are not permitted in any non-smoking public areas. They can easily be mistaken for real cigarettes, which may result in an unnecessary confrontation that requires staff intervention. Electronic cigarettes emitting any vapour - even water vapour - may only be smoked in designated external smoking areas.

Please ask a member of staff for the designated smoking areas when you board your ship.

Designated smoking areas are as below:

Borealis

Deck 8 aft, port side, outside The View Bar and deck 9 forward.

Bolette

Deck 8 aft, and deck 9 forward.

Balmoral

Deck 7 starboard side, Decks 8 and 9 aft – starboard side, and Deck 11 starboard side – outside the Marquee Bar.

Braemar

Deck 5 outside the Coral Club, starboard side and the upper sun deck forward.

Disabled Facilities

Fred. Olsen Cruise Lines warmly welcomes guests dependent on the use of a wheelchair/scooter for mobility on all vessels within our fleet. However, with the very different nature of a holiday at sea when compared to one on land we very strongly recommend you are accompanied by an able-bodied companion who is responsible for providing any assistance that you may require both on board and ashore. On board we are unable to offer any sustained or long-term assistance. If you opt to travel alone but it transpires that you are unable to cope on board you will be required to meet with a senior officer to discuss the situation, and in extreme circumstances asked to disembark the vessel at your own expense. If in any doubt prior to departure as to whether we can safely accept the guest for passage, we do reserve the right to insist a guest is accompanied by an able-bodied companion.

The number of guests either reliant upon the use of a wheelchair/scooter, or with reduced mobility, that we can accept is governed by the number of crew we can assign to assist disabled/mobility impaired guests in the unlikely event of an emergency. This is in accordance with the International Maritime Organisation’s convention on ‘Safety of Life at Sea‘ (SOLAS), governing the safe evacuation of a vessel within 30 minutes of the emergency alarm being sounded. This regulation is not superseded by the EU Passenger Bill of Rights Regulation 1177/2010, effective 18 December 2012, concerning the rights of passengers when travelling by sea or inland waterways.

Please Note: All guests will be required to store mobility devices in their room on board and will not be permitted to leave them outside in corridors and stairwells, or have them stored on board.

If you would like to hire mobility equipment to take on your cruise, Mobilty at Sea can accommodate your needs - please call them on 0800 328 1699.

All four of our cruise ships feature cabins specially adapted for wheelchair use.

Should you wish to bring a wheelchair/scooter on board, please advise us in advance, so that a space can be allocated on board. We also request that a Mobility Questionnaire is fully completed. All wheelchairs/scooters must be stored by yourselves in your cabin.

In accordance with safety requirements, the number of guests using wheelchairs on board is restricted as follows:

  • Braemar: 10
  • Balmoral: 16
  • Bolette & Borealis - 20 in total (of which 10 can be scooters)

Only those cabins indicated as adapted for wheelchair use have private facilities for wheelchair users.

DEAF AND VISUALLY IMPAIRED GUESTS

As with mobility impaired guests we would strongly recommend guests are accompanied by an able-bodied companion to assist them both on board and ashore.

Whereas infra-red hearing loops are fitted on all vessels, with headsets available from Guest Services, for use in the main ‘Show Lounge’, please note that this headset system is not suitable for people who wear permanently inserted hearing devices; and none of our rooms feature any additional emergency equipment such as flashing lights or ‘bed shakers’ that can be used in the event of an emergency. In the event of an emergency our specifically trained and assigned crew will come directly to your room. However, please let us have advance notice of any serious hearing impairment.

Environment

At Fred. Olsen we are committed to reducing the impact we have on the environment around us.

With our ships sailing to the four corners of the earth, we want to minimise the impact we make on all the beautiful places we visit∘ and ensure that they are protected for future generations. As a company, we strive to comply with all environmental requirements and take steps to exceed them whenever possible.

Continuing our ongoing efforts to help alleviate plastic pollution and its global environmental impact, single use plastic water bottles∘ are no longer available to purchase throughout our fleet, for guests or crew, and glass carafes, which are replenished daily, are in use in all cabins.

Guests can bring their own refillable water bottles, or purchase on board in the ship's Port Shop; these can be filled in any of our bars, and we are in the process of installing water stations across the fleet.

Little changes can make a big difference

  • We have removed all single-use coffee cups, plastic cutlery and plastic straws
  • Plastic jam and butter portions have been replaced with refillable options
  • New linen bags have replaced plastic laundry bags
  • The consumption of cling film in The Galley has been reduced
  • Ropes are now used to secure items during rough seas rather than plastic
  • Wooden pencils are provided in cabins, instead of plastic pens
  • All printed marketing communication is on responsibly sourced FSC approved paper
Refill your water bottle!

We are excited to be supporting the Refill Campaign, run by environmental campaigning organisation City to Sea, to raise awareness of the impact of single-use plastic water bottles on the environment, and encourage people to use refillable water bottles instead.

A million plastic bottles are bought around the world every minute and it’s predicted that figure will rise by another 20% by 2021.

Find out more about how you could save money, stay hydrated and help prevent plastic pollution at source with Refill.

Download the Refill app to find your nearest station today and become a 'Refill Champion'.

Fuel

Fred. Olsen comply with all international policies∘ and take steps to exceed them whenever possible.

Our ocean-going ships use a mix of Low Sulphur Fuel Oil (LSFO) and Heavy Fuel Oil (HFO). As we approach port of calls and sail through special emission control areas, the LSFO – which has a sulphur content of just 0.1% – is used. Outside of these areas, we switch to the use of HFO, which contains a sulphur content of 1-2%. Both fuels are currently below the existing global sulphur limit.

From 1st January 2020, the limit for sulphur in fuel oil used on board ships operating outside designated emission control areas will be reduced to 0.50%. We have already started to take steps to switch our ships to lower emission fuel where possible.

Waste Recycling

All waste created on board is taken to a dedicated waste and recycling sorting area on the vessel.

It is then separated into glass, metal cans, paper/cardboard, plastic, food waste and general waste. Once sorted, these materials∘ are compacted and stored ready to be offloaded at the next available port. Cooking oil is also offloaded in port, so that it can be repurposed.

Food waste is, on some occasions, pulped and then discharged into the sea in accordance with Marpol regulations, as food waste can be eaten by fish. In addition, some items are incinerated∘ on board, again in accordance with all environmental and safety regulations.

Medical Facilities

For your peace of mind, all of our cruise ships have a Medical Centre offering primary and emergency care, with a doctor and/or nurse on call at all times. All our cruise ships also have two qualified nurses on board. The Medical Centres operate outside of British and European health services and charges are levied for consultations, investigations, prescriptions and room visits. A scale of charges is displayed in each Medical Centre, and charges incurred will be billed to your on board account. We would ask that any guest taking medication brings adequate supplies to last the duration of the cruise. Please ensure you pack medication in your hand luggage, if required, en route to your ship.

Cruise Vaccinations/Covid-19

All guests aged 12 and above must be fully vaccinated to join us on board.

This includes two original doses, and a third booster dose. You must have had your booster at least seven days before your cruise sets sail.

All children aged over 12 will need to have had both of their vaccinations before joining us on board, with at least 14 days since the date of their second dose. If more than nine months have passed since the second vaccine dose, a booster vaccine will required at least seven days prior to departure.

If you are due to have your second vaccine less than three months before your cruise sets sail, you do not need to have had a booster vaccination. Please note, you must allow at least 14 days after your second vaccine before you can sail with us.

All guests aged 12 and over will be tested on their arrival at the port, prior to check-in, before joining the ship.

If you would like to test at home prior to leaving for the port, you will be able to order a lateral flow test from our partners at BUPA by visiting https://bupatesting.everythinggeneticltd.co.uk/index.php

If you test positive in the days leading up to your cruise, please do not travel to the port.

If you need to notify us of a positive result, please contact our Guest Services team on 0800 0355 145.

Wi-Fi

Staying connected with family and friends at home while on a Fred. Olsen cruise has never been easier.

Our WiFi package will allow you to connect to the internet via your smartphone, tablet, laptop and other devices to send email, keep up-to-date with the latest news and share your holiday experiences on social media as you cruise.

Simply connect to the ship's WiFi signal once aboard, select your desired internet package and you're set up. WiFi is available throughout our ships, so you can connect to the internet in your cabin or whilst relaxing in any of the public areas.

Any charges will be charged directly to your on board account. Charges for our WiFi service* are as follows:

Our Social Media Package* allows access to Facebook, Instagram, Twitter and other social media platforms.

  • 1 day - £10.00
  • 5 days - £40.00
  • 7 days - £55.00
  • 14 days - £100.00

*This package does not WhatsApp or Email.

Our General Browsing Package** allows access to most websites, including Social Media platforms, WhatsApp and Email.

  • 1 day - £12.00
  • 5 days - £50.00
  • 7 days - £63.00
  • 14 days - £120.00

**Streaming of YouTube, Netflix and similar is not included.

For those guests wishing to purchase a WiFi Package for a longer duration we do offer a reduced rate, please enquire at Guest Services once on board for current pricing.

To make the most of your WiFi package, we recommend writing any emails you wish to send before you log on. This will help you save internet minutes for browsing, checking social media and other tasks.

Please note: this internet service is operated via a maritime satellite connection, and speeds are often slower than you experience at home. The availability of the service is subject to environmental factors outside of Fred. Olsen Cruise Lines control.

For more information regarding our on board WiFi and internet services, just ask at Guest Services.

Please note, pricing and packages are subject to change.

Suite Dreams Package

Our Suite Dreams package comes with our compliments in all our Suites. On arrival, you’ll be welcomed with a bottle of sparkling wine and a fresh fruit bowl – which will be topped-up anytime during your cruise at your request.

To assist you on your voyage of discovery, you’ll find a pair of binoculars, a world atlas and a country guide, as well as complimentary shuttle vouchers for those times where for operational reasons we can’t dock within walking distance of a destination. A newsletter with domestic and international news is delivered to your room daily, along with a selection of delicious canapés.

We know it’s the little details that make all the difference, and the inclusion of extras such as luxury towels, bathrobes and slippers, complimentary water, free pressing service and laundry vouchers ensures your Suite Dreams package is a valued treat.

Suite Dreams benefits include*:

✔ A welcome bottle of sparkling wine

✔ Fruit basket (topped up on request throughout your cruise)

✔ Flowers or plant in your Suite

✔ Bathrobe and slippers

✔ Luxury towels

✔ Free pressing service for formal wear

✔ Binoculars in your Suite

✔ World atlas and country guide for your reference

✔ Afternoon canapé service

✔ Daily newsletter, featuring national and international news

✔ Pair of compact umbrellas for use ashore

✔ Laundry service discount vouchers

✔ Carafe of water, replenished daily

*Facilities (including room layout) vary by Suite type; please check when making your booking. Suite Dreams benefits are available on all cruises of three nights and above duration. Suite Dreams benefits apply to guests staying in all Suite grades.

Guide Dogs / Assistance Dogs

Guide dogs (assistance dogs) are warmly welcomed on board all our cruise ships.

In order to offer an enjoyable and safe cruise experience for both you and your dog, we kindly request you complete the ‘Assistance Dog Travel Application Form’. This can be obtained by contacting the Guest Services Department on 0800 0355 145 or via e-mailing guest.services@fredolsen.co.uk. We request that guests advise us before travelling that they wish to bring an Assistance Dog on board, and that all relevant application forms are completed.

The following items must be included in the application*:

Pet Passport
We require a copy of all pages, including your pet's microchip number and confirmed rabies vaccination, which must be administered at least 21 days prior to travel, and valid for the duration of the cruise.

Training Certificate
A copy of the training certificate from ADI (Assistance Dogs International) or IGDF (International Guide Dog Federation).

Tapeworm Treatment Appointment
Confirmation of a pre-booked overseas veterinary appointment for tapeworm treatment. This is a mandatory requirement between 24-120 hours prior to return to the UK. We strongly advise you book this appointment for the penultimate port of call (if within the mandatory time period) to avoid any issues should the final port of call be missed for any unforeseeable reason. Exceptions include sailings direct from Ireland, Finland, Norway or Malta. Please note: other EU countries also have tapeworm compliance requirements if you are not travelling to that country directly from the UK (i.e. the ship makes a call in another country first).

Should you wish to bring a Service Dog on board, the same conditions apply as with Assistance Dogs, so please do let us know if you wish to bring your Service Dog on your cruise.

*If for any reason, after submitting the application, your request is denied by the Animal & Plant Health Agency (APHA), you are entitled to cancel your booking free of charge. Please be aware that it can take time to process applications with APHA, so please submit your request at the earliest possible opportunity to avoid disappointment. Terms & conditions apply.  

Age Restrictions

We are delighted to accept booking for younger guests, aged between 2 and 17.

All children aged over 12 will need to have had both of their vaccinations before joining us on board, with at least 14 days since the date of their second dose.

On peak-time holiday cruises, and subject to numbers, our Little Skippers Club keeps kids between 5 and 11 years old entertained with a variety of fun activities. They will enjoy arts and crafts, discos, treasure hunts and loads more, all run by our friendly team of hosts and hostesses*.

A list of the day's events are included in the Little Skippers Club's mini-version of the Daily Times, which also shows the separate pool times for kids. Activities also stretch across the evenings, to suit the individual needs of families on board. Please note: our Little Skippers Club also welcomes children under 5, however parents must provide supervision at all times. The club operates subject to minimum numbers being achieved.

For those guests who are travelling overseas with children under the age of 16 for whom you are not the parent or legal guardian, it is a legal requirement that you obtain the written consent of the parent/ legal guardian and produce this upon request when checking in at the port/airport. Failure to produce this documentation may result in refusal of passage. Unfortunately, we regret we are unable to accept children less than 2 years of of age.

We regret that we are not able to offer a babysitting service during your cruise holiday.

*All of our Little Skippers Club hosts are Disclosure and Barring Service (DBS) checked. 

Laundry Services

All of our ships have at least one fully equipped Laundry Room, complete with self service washing machines filled with with detergent and softener. Just collect a token from Guest Services (there is a small fee of £2 for this service) and pop it in the machine. Also in the Laundry Rooms are tumble driers, irons and ironing boards.

Or, let us do your laundry! A laundry bag will be supplied to you in your cabin welcome pack for your use, if you wish to return home with a case full of clean clothes. Simply fill the laundry bag with the items you need washing, and your cabin attendant will whisk them away for our 'wash and fold service'. Full details of prices can be found in your cabin welcome pack.

Please note: travel irons and steamers are not permitted on any of our cruise ships.

Ship Facts
  • Ocean Cruise Ship
  • Medium Size
  • Premium Style

  • Launched in 1997
  • Refitted in 2015
  • Currency GBP
  • 1360 Passangers
  • 662 Crew
  • 10 Decks
  • 702 Cabins
  • 21 Accessible Cabins

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