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4. MS Douce France

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MS Douce France

Completely renovated in 2017 according to the company’s new standards, this ship now offers much more spacious cabins with large bay windows on the upper deck. The soft and feminine decoration mixes shades of pink with aubergine and anise colors in the common areas. The cabins evoke a marine atmosphere.

Located on the upper deck, the lounge / bar (at the front) and the restaurant (at the rear) have wide panoramic windows. The cabins are spread over two decks: on the upper deck, they have large windows with French balconies; on the main deck, they have large windows. Do not hesitate to go to the sun deck to relax! It is furnished with armchairs and sun loungers to allow you to relax while enjoying a panoramic view of the landscapes.

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Accomodation Types

Enjoy the comforts of home onboard with CroisiEurope. Cosy, tastefully decorated cabins greet passengers like a home from home. After dinner, retire to your private cabin in comfort for the night: all cabins are tastefully decorated and are equipped with all amenities required for your comfort.

AMENITIES

• TV
• Telephone (for internal calls only)
• Bathroom with shower and toilet
• Towels
• Safe
• Independent air-conditioning
• Electricity 220V
• Wi-Fi

Please note that there is no laundry service on board the ship.

Upper Deck 2 Adjustable Twin Beds Cat A

Upper Deck 1 Bed Single Cat A

Upper Deck 3 Beds Suite Cat B

Upper Deck 2 Adjustable Twin Beds Cat B

Upper Deck Double Bed - Accessible Cabin Cat B

Upper Deck 1 Bed Single Cat B

Main Deck 2 Adjustable Twin Beds Cat A

Main Deck Suite Double Bed Cat B

Main Deck 2 Adjustable Twin Beds Cat B

Main Deck 2 Adjustable Twin Beds Cat C

Main Deck 1 Bed Single Cat C

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Deck Plans

Enjoy the comforts of home onboard with CroisiEurope. Cosy, tastefully decorated cabins greet passengers like a home from home. After dinner, retire to your private cabin in comfort for the night: all cabins are tastefully decorated and are equipped with all amenities required for your comfort.

AMENITIES

• TV
• Telephone (for internal calls only)
• Bathroom with shower and toilet
• Towels
• Safe
• Independent air-conditioning
• Electricity 220V
• Wi-Fi

Please note that there is no laundry service on board the ship.

Sun Deck

Upper Deck

Main Deck

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Dining

The fine French gastronomy on board is an asset of our company. The meals are created by our head chef, Alain Bohn, member of the esteemed French association Maîtres Cuisiniers de France, which includes only 250 chefs from all over the world, and the Chaîne des Rôtisseurs since 2013. With his team of chefs, he creates each of the menus in the pure tradition of French gastronomy while bringing out the local tastes and flavours of the regions and countries crossed. Our wines are selected to accompany each of your meals. We adapt our menus for people with allergies or who are following a specific diet.

Restaurant

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Entertainment

CroisiEurope ensures that there are a number of activities and events onboard that guests can take part in. These include pre-dinner games and dinner dances along with a number of events in the ship’s lounge.

Lounge Bar with Dancefloor

Boutique

Sun Deck

Reception Desk

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Enrichment

We offer an optional excursion program to enrich each itinerary. These are carefully selected, accessible to all, as close as possible to the cultures and traditions of the world. Choose between the “Classic” excursions which highlight the must-sees of the destination, combining culture, architecture and history, and the “Discovery” excursions which offer unusual tours, tastings of local products, helicopter tours and so much more! We now offer the possibility to make your own selection of excursions by mixing and matching "Classic" and "Dicovery" excursions for tailor-made packages!

Excursions

We offer on all our cruises numerous and surprising excursions. You may prefer to stay aboard our cruise ships and enjoy the tranquillity, but we have an extensive range of excursions we offer that are great ways to discover each country in detail. (All excursions are optional)

Always with the help of our guides, you will visit tremendous cities, picturesque landscapes, and great activities with our bike rides, scenic tours, tastings, whole days visits or evenings out to appreciate the cities by night.

To offer you the best experience, we offer classic or discovery excursion packages, the latter offering atypical tours, original themes or even helicopter flights.

Below, and by destination, take a look at the sumptuous tours you could do during your cruise in the most beautiful countries in the world, be that in Europe or beyond.

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Health & Fitness

Fitness

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Kids & Teens

Please note: There are no children's facilities onboard.

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Useful Information

Age Restriction

Minors of under 18 years of age are not permitted to travel on board unaccompanied. They must be accompanied by parents or adults of more than 18 years of age. No alcoholic beverages shall be served to minors on board. Proof of the customer's age may be requested by the ship's personnel.

Disabled Facilities

You must report any disability requiring special assistance while on a CroisiEurope itinerary to CroisiEurope at the time the reservation is made. All vessels and motor coaches are equipped to comply with European standards. Most transportation services, including the vessels and motor coaches, are not equipped with elevators or wheelchair ramps. Only our 3-deck ships have elevators (which cannot service the sun deck). CroisiEurope will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so nor is it responsible for any denial of services by vessel operators, air carriers, hotels, restaurants or other independent suppliers. We regret that we cannot provide individual assistance to a vacation participant for walking, dining, getting on and off vessels, motor coaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travelers who need such assistance and must assume full responsibility for their well-being.

Smoking Policy

For safety reasons, it is forbidden to smoke on board any of our fleet , as it is a closed environment. However, smokers are invited to go to the sun deck, where ashtrays are provided.

Dress Code

During the day, you will be more comfortable in a casual outfit.

We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet.

Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella.

Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions!

Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie.

Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.

Special Dietary Requirements

Please inform us at the time of your booking whether you require a special diet or suffer from allergies. Our cook will offer you a fully adapted and tasty menu.

Taking Care of Our Environment

CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset.

We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and our legal obligations. We are continually reflecting on how we can expand our green efforts.

After conclusive tests carried out on the Seine River with our partner AS Energy, our ships now use GTL fuel. Gas-to-Liquid fuels combust more uniformly and result in lower emissions.

Here are other environmental initiatives we would like to share with you:

• Installation of water-saving devices on our ships that reduce freshwater consumption by 35% and, as a consequence, the amount of wastewater produced.
• Installation of on-board water fountains that filter public water and transform it into quality drinking water, saving 23 tons of plastic per year.
• Installation of wastewater evacuation systems on our entire fleet that are emptied into wastewater treatment facilities or urban sewer systems during ports of call.
• Installation of a wastewater recipient connected directly to the city sewer system at the CroisiEurope dock.
• All of our ship engines (Green Ship Label) respect the strictest European standards against pollution to help reduce greenhouse gas emissions.
• The latest onboard technology helps limit fuel consumption when cruising.
• We have insulated the ventilation in our engine rooms to reduce noise pollution.
• At ports, we systematically connect to power supply terminals (Powerlock connectors) whenever possible, and for our own docks, we are investing in these newer installations. In addition, most of our ships are equipped with energy-efficient electrical devices.
• In winter, our ships are moored at river ports with electrical terminals that power the vessels, which helps reduce noise and pollution.
• In Paris, we are providing excursions on electric buses that are quieter and pollute less, to everyone’s advantage.
• For the replacement of bath towels, we are trying to raise our passengers’ awareness using written messages and announcements.
• CroisiEurope follows the criteria outlined by Imprim’Vert in regards to environmentally friendly printing. All of the documents printed at our company is done so with vegetable-based inks on unbleached paper.
• All of our waste is sorted and compacted on board before being recycled.
• All food waste and biowaste are collected and converted into biogas by specialised companies.
• Used engine oil is collected and transformed by onshore specialists.
• We use biodegradable and environmentally friendly cleaning products.
• Exterior paints contain no pollutants.
• Plastic straws and cups have been replaced by biodegradable paper.
• Our company is affiliated with E2F, Entreprises Fluviales de France which brings together players in our sector to orchestrate collective actions regarding the immense challenges that lie ahead.

Wi-Fi & Internet Access

All the company's European fleet are equipped with free Wi-Fi for passengers. This internet connection is available in all lounges / bars and receptions. The Wi-Fi is free to use.

For passengers who do not have computer equipment, we have equipped each boat (except those on the Volga, Mekong, and Africa) with a touch pad that can be lent to them when needed.

Languages on Board

The official languages ​​on board our ships are French and English.

Our team members and tour guides speak English fluently. They also speak other major European languages, such as German, Italian and Spanish.

Indeed, CroisiEurope has more than 19 different nationalities among its employees (French, Germans, Austrians, Hungarians, Spaniards, Italians, Portuguese, Filipinos ...)

On board, menus, information about the cruise, shore excursions, and important messages are communicated in French and in English. They may also be advertised in another language, depending on the nationality of the passengers on board.

Health

There is no nurse or doctor on board the boats of our fleet. In the event of an emergency, the purser will contact the nearest hospital or medical service, the boat will make stop-over so that medical care can be provided as quickly as possible to the person.

A defibrillator is available on board each boat. On board, at least two people hold the Lifeguard Rescuer at Work certificate and have been trained to use this device.

If you are worried about a health problem, please consult your doctor before going on your cruise and undergo a complete check-up. We remain at your disposal in case of emergency.

Finally, do not forget to bring any medication packaged in their labeled boxes) and the corresponding prescriptions. Have them renewed if necessary before your departure.

Safety on Board

All our ships (except the African Dream) are certified Bureau Veritas.

Life jackets and life buoy are located in your cabins as well as on the sun deck.

During the presentation of the crew, all safety instructions will be provided.

Animals are not accepted on board.

Wheelchair Accessibility

CroisiEurope welcomes passengers with reduced mobility and strives to facilitate their access to the places of conviviality on board and to the suggested excursions. Before making a reservation, our company invites you to mention your specific needs to one of our agents, so that we can offer you the most suitable boat.

People with reduced mobility or with mobility difficulties can benefit from adapted cabins on some of the boats in our fleet.

Please note that our three-deck boats have elevators that provide access to the different decks, as well as to the dining room, the lounge and the toilets adapted to people with reduced mobility.

Our two-deck boats, on the other hand, are designed in terms of layout so that the common facilities (restaurant, lounge-bar, reception) are all on one level: the main deck, which also has cabins.

Some of our excursions may cause difficulties for people with reduced mobility (walking for several hours, unsteady ground surfaces, unevenness, ...), participation in the excursions as well as the trip is subject to the passenger's sufficient mobility.

We invite you to contact your CroisiEurope agent or your usual travel agency for further information.

Babies on board

It is perfectly possible to cruise with your baby.

Due to space constraints, our boats do not have baby equipment on board.

If you are taking an infant or baby on board, be sure to bring the necessary equipment and supplies, such as a portable bed, stroller, child carrier, diapers.

For children over the age of one, remember to reserve age-appropriate menus at the time of booking. For your convenience, we can heat up your children's bottles or food.