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Accomodation Types
Our suites and guest rooms artfully pair comfort with the exceptionally elegant design. Elevated details, contemporary craftsmanship, and artisanal finishing embody modern refinement, while the spacious layouts maximize in-room relaxation.
Crystal Penthouse Suite
Our largest suite, with expansive living areas, a private veranda, sumptuous finishings and attentive butler service.
DETAILS
- Large private veranda and custom stone foyer floor
- Spacious living room
- Separate den with full-size sleeper sofa, TV, and closet plus separate dining area with ocean view and binoculars
- Two TV's
- Butler's pantry with refrigerator and espresso/cappuccino machine
- Large bedroom with queen-size bed or twins with sumptuous bedding
- Master bath featuring a television, Duravit spa flotation tub with ocean view, and state-of-the-art shower with customized shower direction and a heated bench, plus bidet
- Master walk-in custom closet with illuminated rods and custom shelving and security safe
- Sophisticated one-touch lighting and surround-sound system
SERVICES
- 24 hour in-suite dining
- Room service from Osteria D'Ovidio
- Unlimited dining in Osteria D'Ovidio
- Turndown service with handmade truffles
- Shoeshine service
- Assistance with packing and unpacking
- Free unlimited laundry and dry cleaning, 2nd day service
- In-suite cocktail parties
- Private transfer to and from ship up to 100 miles
- Butler or Concierge escort from terminal to suite on embarkation day
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Nespresso coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Junior Crystal Penthouse Suite
Redesigned in 2023, this large suite includes spacious rooms with separate dining and living areas, looking onto a private veranda, and accompanied by attentive butler service.
Sapphire Veranda Suite
Spacious suite, with living area, elegant finishings and private veranda, accompanied by attentive butler service. Sapphire suites are available to book in new and classic design.
DETAILS
- Private veranda
- Spacious living room
- Queen-size bed or twin beds with sumptuous bedding, and third berth
- Walk-in closet
- Two TV's
SERVICES
- 24 hour in-suite dining
- Shoeshine service
- Assistance with packing and unpacking
- Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
- Free pressing (5pcs/day), 2nd day service
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Nespresso coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Aquamarine Veranda Suite
Suite offering comfortable living area, private veranda and perfect for grand yet intimate moments, accompanied by attentive butler service. Aquamarine suites are available to book in new and classic design.
DETAILS
- Private veranda
- Sizeable living area
- Queen-size bed or twin beds with sumptuous bedding
- Vanity in dressing area
- Walk-in closet
- TV
- Sophisticated one-touch lighting and surround-sound system
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Nespresso coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Double Guest Room with Veranda
Contemporary classic bedroom redesigned in 2023, with butler service and comfortable seating constellations opening onto a private veranda.
DETAILS
- Private veranda
- Spacious living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- Walk-in shower
- TV
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Double Guest Room with Ocean View
Contemporary classic bedroom redesigned in 2023, with butler service and impressive windows onto ocean views.
DETAILS
- Large picture window
- Sizeable living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- Walk-in shower
- TV
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Single Guest Room with Ocean View
Cozy bedroom redesigned in 2023, with welcoming and comfortable detailing, butler service and ocean views.
DETAILS
- Large picture window
- Sizeable living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- Walk-in shower
- TV
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Deck Plans
Our suites and guest rooms artfully pair comfort with the exceptionally elegant design. Elevated details, contemporary craftsmanship, and artisanal finishing embody modern refinement, while the spacious layouts maximize in-room relaxation.
Deck 13
- Glass Roof
- Forward Observation Deck
- Crystal Life Fitness
- Crystal Life Spa & Salon
- Wimbledon Court
Deck 12
- Marketplace
- Tastes Kitchen & Bar
- Wave's & Fantasia
- Seahorse Pool
- Palm Court
- Scoops Ice Cream Bar
- Trident Grill
Deck 11
- Crystal Penthouse Suite
- Sapphire Veranda Suite
- Aquamarine Veranda Suite
- Self-Service Laundry
Deck 10
Sapphire Veranda Suite
- Double Guest Room with Veranda
- Aquamarine Veranda Suite
- Self-Service Laundry
Deck 9
Deck 8
- Junior Crystal Penthouse Suite
- Sapphire Veranda Suite
- Double Guest Room with Veranda
- Shuffleboard Courts
- Self-Service Laundry
Deck 7
- Double Guest Room with Ocean View
- Single Guest Room with Ocean View
- Uma Uma by Nobu Matsuhisa Restaurant and Sushi Bar
- Bridge Lounge
- The Vintage Room
- Library
- Osteria D'Ovidio
- Computer University@Sea
- The Studio
- Self-Service Laundry
Deck 6
- Apropos & Facets Onboard Shopping
- Avenue Saloon
- Connoisseur Club
- Crystal Images
- Golf Driving Nets
- Pulse Night Club
- Stardust Club and Supper Club
- Table Tennis
- Putting Green
- Hollywood Theatre
- Galaxy Lounge
- Crystal Collection
- The Bistro
- Atrium
Deck 5
- Medical Center
- Concierge Desk
- Crystal Cove
- Future Sales Consultant
- Reception
- Shore Excursion Desk
- Crystal Plaza
- Waterside Restaurant
Dining
Our award-winning cuisine is created and influenced by pioneers in the global food scene, with nine distinct complimentary venues to choose from. Open seating with extensive dining options are tailored around the personal preferences of our guests, allowing them to choose exactly what they want at a time that works for them. Whether that be a late breakfast, six-course wine pairing lunch, or dinner in our exclusive Osteria d’Ovidio or Umi Uma.
All inclusive – however its one complimentary reservation in each specialty restaurant (Umi Uma and Osteria) is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests”. However guests can pay to dine outside of their allowance at £50 pp which is great value for these 2 specialist restaurants
Waterside Restaurant
Experience complimentary ·
Cuisine casual
The main dining room, features open seating as well as tables for two and four guests. Open for breakfast, lunch, and dinner. No reservations are required.
Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar
Experience cover ·
Cuisine japanese
Created by legendary Master Chef Nobuyki (Nobu) Matusuhisa, Umi Uma is an innovative Japanese-Peruvian restaurant inspired by the rich culture of Japanese cuisine and Peruvian ingredients. Reservations required and limited per sailing
All inclusive – however its one complimentary reservation in each specialty restaurant (Umi Uma and Osteria) is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests”. However guests can pay to dine outside of their allowance at £50 pp which is great value for these 2 specialist restaurants
Osteria D'Ovidio
Experience cover ·
Cuisine italian
Fine Italian cuisine, featuring original menus and dishes created by talented Crystal chefs. Reservations required and limited per sailing.
All inclusive – however its one complimentary reservation in each specialty restaurant (Umi Uma and Osteria) is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailings 23 days or more, and unlimited reservations for all full World Cruise guests”. However guests can pay to dine outside of their allowance at £50 pp which is great value for these 2 specialist restaurants
The Bistro
Experience complimentary ·
Cuisine french
Parisian-inspired café and coffee bar with light snacks such as fresh pastries, bagels and fruit in the morning and a selection of international cheeses, pâtés, prosciutto, smoked salmon and dessert delicacies through late afternoon.
The Vintage Room
Experience complimentary ·
Cuisine fine
The Vintage Room offers guided pairings and dinners highlighting the vast selection of wines in the ship’s onboard cellar. This intimate, innovative concept offers guests an education in fine wine and cuisine, allowing them to gain privileged insights into the art of enology. In addition to daytime tastings and discussions, guests may enjoy a variety of private wine-themed lunches and dinners by special arrangement with the Head Sommelier.
Trident Grill
Experience complimentary ·
Cuisine bbq
Our pool restaurant featuring favorite classics such as Burgers, melts, salads and quick snacks for an indulgent poolside snack.
Tastes Kitchen & Bar
Experience complimentary ·
Cuisine regional
Globally inspired cuisine, and casual dining, Tastes offers tapas-style cuisine inspired by regional itinerary. The venue encourages a "family-style" experience for guests to enjoy on their own or with newfound friends. Open seating.
Scoops Ice Cream Bar
Experience complimentary ·
Cuisine ice_cream
A sumptuous ice cream bar featuring fresh toppings and homemade cookies, with frozen yoghurt accompanying classics from Ben & Jerry’s.
Marketplace
Experience complimentary ·
Cuisine buffet
Buffet style dining wrapped in floor to ceiling windows and a chic open air dining area. This venue offers breakfast and lunch with a variety of choices from appetizers to desserts. Itinerary driven food selections keep the menu’s fresh, while carving stations and individual a la minute cooking add a dynamic element. Open seating.
24 Hours In-Suite Dining
Experience complimentary ·
Cuisine room
Dine in the comfort of your own suite, 24 hours a day. Savor the extensive selection of delicious dishes from Waterside’s menu. Guests staying in the Crystal Penthouse can also enjoy in-suite dining from our specialty restaurants, during opening hours.Service includes afternoon snacks and our Connoisseur Caviar Menu, for a epicurean treat (for an additional charge).
Tea Time
Experience complimentary ·
Cuisine casual
More information coming soon.
Entertainment
Our two elegant vessels host an equally exceptional offering including world-renowned restaurants, restorative spas and endless opportunity for inspiration and enrichment, tied together by unparalleled personal service.
Crystal Cove
An ideal refreshment stop any time of the day, and the perfect place to meet friends for a pre-dinner cocktail. Enjoy a variety of musical styles as the day turns into night.
Reception & Atrium
The Reception can be found on Deck 5.
Palm Court
Featuring large sky lights, floor-to-ceiling windows and a fabulous 270-degree forward view, this venue is perfect for afternoon tea, social gatherings and dancing.
Library
A well-stocked library containing over 2,000 books on a range of subjects from classics to popular biographies, history to contemporary mysteries. Plus enjoy an ample selection of magazines and board games perfect for poolside reading
Seahorse Pool
Our lap pool with plenty of surrounding deck space to sunbathe, relax and read while enjoying a cool drink in the afternoon.
Pulse Night Club
An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.
Heighten the experience on board with a selection of fine jewelry, watches and cruise wear available in our arcade, alongside designer apparel. Make the most of being at sea with a selection of duty free items available.
Stardust Club and Supper Club
On selected evenings before and after dinner, this entertainment lounge features dancing, production spot shows, cabaret performances and other themed events. Additionally, on select nights, Stardust will open the doors for Supper Club for up to 116 guests to enjoy an evening show where they can dine and dance at the same time. Supper Club is by reservations only.
Galaxy Lounge
Performances are the focal point here, with appearances by fantastic Broadway-style performers and headline entertainers. Drink service provided before each show.
Hollywood Theatre
The ship's sleek cinema for recent-released movies, live sport events, guest lectures and religious services.
Connoisseur Club
An elegant space to indulge in the finest cigars and cognacs.
Computer University@Sea
Our innovative Computer lab onboard led by a team of tech experts.
Observation Deck
More information coming soon.
Crystal Plaza
Crystal Plaza can be found on Deck 5.
Avenue Saloon
Signature piano bar with an intimate ambience. The perfect setting for a cocktail before and after dinner.
Bridge Lounge
The Bridge Lounge can be found on Deck 7.
Enrichment
The Studio
Enjoy lectures and enriching experiences in this intimate classroom setting.
Shore Excursions
Visit the Shore Excursions desk to learn about our unique on shore experiences. Each experience is created in partnership with our sister company, A&K Travel.
Health & Fitness
Aurōra Spa
Our spa offers a wide range of health and beauty services for ladies and gentlemen. There is a complete sauna and steam room facilities, as well as a variety of treatments, including aromatherapy, aqua meditation, exfoliation, reflexology and Swedish massage. Treatments are by appointment only.
Crystal Life Fitness
Our 3,000+ square-foot Fitness Center, Weight Room and Aerobics Studio feature an extensive line of professional weights and Technogym® exercise equipment, along with panoramic views. We also offer Wellness program with classes in yoga, mat pilates and spinning classes. Our ships' full-time Fitness Director offers fitness advice and a variety of stretch and aerobic instruction.
Wimbledon Court
Hit the full-sized paddle tennis and pickle ball court for a friendly game. Crystal Serenity has two courts available.
Golf Driving Nets & Putting Green
Practice your golf-game with the expert coaching of our qualified PGA golf pro (available on most cruises). TaylorMade® clubs are available from the sports director or golf pro, and for personal use in port, you can head to the concierge desk to rent a set of clubs.
Kids & Teens
Fantasia & Waves
Specialized fun for junior cruisers.
Wheelchair Assistance
Wheelchair assistance is not provided on board or at our ports of call unless in case of an emergency. Guests with limited mobility, requiring assistance, are required to travel with a companion who is able to assist them in moving around.
Pets
Pets will not be permitted aboard the ships.
Smoking Policy
At Crystal, we recognise that some of our guests smoke and others do not. While most areas of the ship are non-smoking, there will be designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.
Dress Code
At Crystal, we want guests to feel confident and relaxed throughout their stay, so we have compiled the following guide to the different dress codes on board. If you have any questions, please don’t hesitate to contact us by calling 1.888.617.0110 or +1.786.464.4420.
Day Casual
A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.
Suggestions for a Day Casual look:
Women
- Sundresses
- Elegant shorts
- Jeans
- T-shirts or blouses
- Linen clothing
- Swimsuits with cover-ups (when not poolside)
Men
- Shorts
- Jeans
- T-shirts or polo shirts
- Linen clothing
- Swim shorts with a T-shirt or polo (when not poolside)
NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at Trident Grill, Tastes, and Marketplace.
Evening Resort
A step up from Day Casual, after 18:00, we ask that guests adopt the more refined Evening Resort dress code.
Suggestions for an Evening Resort look:
Women
- Dress
- Skirts
- Pants
- Blouses or sweaters
- Dark-wash jeans with no rips
- Tailored dress shorts
Men
- Shirts
- Collared polo shirt
- Sweaters or smart designer sweatshirts
- Dark-wash jeans with no rips (only when accompanied with a jacket)
- Chinos
- Sports jacket or blazer (optional)
- Tailored shorts (these may only be worn in the Tastes restaurant)
NOTE: Please avoid flip-flops/sliders, swimwear, and hats.
Formal Evening
On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.
Suggestions for a Formal Evening look:
Women
- Cocktail dresses or gowns
- Suits Evening skirts or pants with an elegant top
- Evening shoes
Men
- Suits or tuxedos
- Shirts
- Dress shoes
- Ties (optional)
What's Included
WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?
Our restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d'Ovidio, guests will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stays - see below). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.
- Up to 11 days: One complimentary reservation to each restaurant
- 12 to 22 days: Two complimentary reservations to each restaurant
- 23 or more days: Three complimentary reservations to each restaurant
- Reservations above the complimentary allotment will be $50 per person.
WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?
• Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees
• Gratuities for housekeeping, dining, and bar staff
• One complimentary reservation to Osteria d' Ovidio and one complimentary reservation to our second Asian specialty restaurant (not yet announced)
• Butler service in all suites and guest rooms
• Wi-Fi/Internet access in-room and throughout the ship, signal permitting
IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?
Dry cleaning will be included in select suite categories and detailed on your itinerary.
IS ROOM SERVICE INCLUDED?
An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.
Medical Needs
CAN I BRING OXYGEN ON BOARD?
If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.
CAN I BRING A CPAP MACHINE?
The following devices are permitted on board:
- BIPAP machines, CPAP machines, Concentrators, and Nebulizers.
- You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.
Language
The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.
Special Dietary Requirements
In most cases, we can accommodate special requirements. Please provide details about any allergies or food requirements to our Reservations team or your travel advisor prior to your cruise departure.