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MSC Poesia

Gracefully designed to inspire and delight, MSC Poesia welcomes guests with timeless elegance and warm service. With spacious balcony cabins, serene indoor and outdoor lounges, and thoughtfully designed public areas, she creates the perfect setting for both quiet moments and joyful celebrations.

Blending classic charm and sophistication, MSC Poesia elevates her service with the MSC Yacht Club, brand-new on MSC Poesia.

Guests are invited to unwind into the privacy and exclusivity of the MSC Yacht Club, where the personalised service, refined spaces and attention to detail will transform every moment into a memorable experience.

Discover the ship as never before: MSC Yacht Club brand-new on MSC Poesia, an upgraded wellness offering with an enhanced MSC Aurea Spa and a reimagined gym with endless ocean view and enriched dining selection featuring our guest favourites like Butcher’s Cut steakhouse and Kaito Sushi Bar.

MSC Poesia lives up to her name - delivering a cruise experience that feels as poetic as it is luxurious.

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Accomodation Types

Embrace the charm of life at sea aboard the MSC Poesia
Enjoy spacious designer décor with premium amenities including Dorelan beds, a bathroom with a bathtub and/or shower, and all superior comforts.

MSC Yacht Club, the Luxury Cruise Experience
Feel the finesse and elegance of luxury cruises with MSC Yacht Club, an exclusive area of refined indulgence. Surround yourself in unparalleled comfort and personalised service as you embark on an astounding voyage aboard our finest ships. Discover a world where privacy meets luxury, where every detail is meticulously crafted to exceed your highest expectations. Savour the sophistication and elegance of luxury cruises from the very first step onboard. Our dedicated staff will cater to your every need, ensuring that your journey is nothing but sensational. Welcome to MSC Yacht Club, get away from it all, whilst having everything you may wish for.

MSC Yacht Club Exclusivity

• Butler & Concierge 24/7 - From priority embarkation to personalised services
• Private & Dedicated areas - Exclusive lounge, restaurant, sundeck & pool
• Premium Beverages - Premium Extra Drink package in all ship areas
• Unlimited Browse Wi-Fi - Unlimited data valid for the entire cruise
• Thermal Suite Access - Unlimited access valid for the entire cruise

MSC Yacht Club Royal Suite With Whirlpool Bath Suite

MSC Yacht Club Two-Room Grand Suite

MSC Yacht Club Deluxe Suite

MSC Yacht Club Interior Suite

Premium Suite Aurea

Deluxe Balcony Aurea

Premium Balcony

Deluxe Balcony

Deluxe Balcony with Partial View

Balcony Guarantee

Deluxe Ocean View

Deluxe Ocean View with Obstructed View

Guarantee Outside

Deluxe Interior

Guarantee Inside

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Deck Plans

Embrace the charm of life at sea aboard the MSC Poesia
Enjoy spacious designer décor with premium amenities including Dorelan beds, a bathroom with a bathtub and/or shower, and all superior comforts.

MSC Yacht Club, the Luxury Cruise Experience
Feel the finesse and elegance of luxury cruises with MSC Yacht Club, an exclusive area of refined indulgence. Surround yourself in unparalleled comfort and personalised service as you embark on an astounding voyage aboard our finest ships. Discover a world where privacy meets luxury, where every detail is meticulously crafted to exceed your highest expectations. Savour the sophistication and elegance of luxury cruises from the very first step onboard. Our dedicated staff will cater to your every need, ensuring that your journey is nothing but sensational. Welcome to MSC Yacht Club, get away from it all, whilst having everything you may wish for.

MSC Yacht Club Exclusivity

• Butler & Concierge 24/7 - From priority embarkation to personalised services
• Private & Dedicated areas - Exclusive lounge, restaurant, sundeck & pool
• Premium Beverages - Premium Extra Drink package in all ship areas
• Unlimited Browse Wi-Fi - Unlimited data valid for the entire cruise
• Thermal Suite Access - Unlimited access valid for the entire cruise

Deck 16 - Sport

Deck 15 - Alfieri

Deck 14 - Pascoli

Deck 13 - Foscolo

Deck 12 - Leopardi

Deck 11 - D'Annunzio

Deck 10 - Carducci

Deck 9 - Ungaretti

Deck 8 - Tasso

Deck 7 - Manzoni

Deck 6 - Dante

Deck 5 - Petrarca

Deck 4 - Boccaccio

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Dining

On an MSC Cruise, the journey starts on board. From authentic Asian dishes and succulent steaks to chef’s table experiences, our speciality restaurants offer a mouth-watering variety of international cuisine. Choose your dining experience in our exclusive restaurants or in our refined bars, and savour a memorable gourmet adventure while you cruise... all at a very special price.

With five distinct dining venues to choose from, including the premium steaks at the new Butcher’s Cut and fresh flavors at Kaito Sushi Bar, there’s something special for every taste. 

Il Palladio Restaurant

Le Fontane Restaurant

Villa Pompeiana Buffet Restaurant

Kaito Sushi Bar

Butcher's Cut

MSC Yacht Club Restaurant

MSC Yacht Club Grill & Bar

Mojito Ice Cream Bar

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Entertainment

From the moment you wake up to the moment you go to bed, you can enjoy a wide variety of activities and entertainment. Compete in sports tournaments, take part in dance classes, watch Broadway-style theatre shows, go wild at themed parties or try your luck in the casino: the choice is yours!

From the sophisticated Grappolo d’Oro wine-tasting bar to the glamorous Mojito cocktail bar and the luxurious Hitchcock Lounge cigar room, there is a refreshing choice of original bars and lounges in which to enjoy a drink with friends or family.

Teatro Carlo Felice

S32 Disco

Casino Royal

Le Rendez Vous Bar

Il Grappolo d’Oro Lounge & Wine Bar

Bar dei Poetii

The Giada Bar & Bar Smeraldo

Art Gallery

Cyber café

Zebra Bar

Pigalle Lounge

Top Sail Lounge

All-Stars Sports Bar

Swimming Pool

Arcade

Reception Guest Service

Shops

Studio Photography

Photo Gallery

MSC Events

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Enrichment

Can a day trip last a lifetime? With our incredible range of shore excursions, they can. Whether you prefer adventure, nature, culture, or history, you can create lifelong memories for yourself and the whole family. Discover the rich backgrounds of your destinations with a Culture & History excursion, experience breathtaking views on a Scenic Route, get an adrenaline hit with an Active & Adventure tour, relax in the beauty of Natural Wonders, kick back in a Sea & Sun’s Relax, enjoy a Something Special experience.

We’ve also created the Excursions Explorer Package, MSC Bike Adventours, and MSC PROTECTOURS –a series of environmentally conscious excursions – all of which are attentively selected (available on specific MSC Cruises itineraries).

Don’t miss the opportunity to unveil hidden gems with exclusive MSC Yacht Club Excursions. As an esteemed MSC Yacht Club guest, you'll have the opportunity to explore hidden wonders through our curated excursions. These unforgettable experiences, guided by local experts, transcend the bounds of ordinary travel, offering a unique and authentic window into each destination.

MSC Bike Adventours

Get ready to cycle into adventure

One of the best ways to explore a city is from the seat of a bicycle. MSC Bike Adventours are about delivering memorable cycling experiences with regular or electric bikes through carefully crafted itineraries discovering destinations' highlights guided by our passionate Bike Leaders.

Join the adventure exploring vibrant cities and stunning landscapes, gliding along on a dynamic and a low-environment impact ride in the sun-kissed Mediterranean, the captivating Northern Europe, and the dazzling Emirates, with even more exhilarating destinations on the horizon!

You don't have to go fast, you just have to go

MSC Bike Adventours are catered to all levels, featuring both leisurely rides and energetic adventures delivered in small groups to ensure a smooth ride. Reserve today the Bike Adventours to secure the ride into your next adventures.

Responsible Shore Excursions: Protectours

Discover MSC Protectours, where unforgettable adventures bring you closer to the world around you. Enjoy activities like cycling, kayaking, tree planting, exploring on foot embracing the beauty of each destination and contributing to local communities. Experience travel that goes beyond sightseeing and leaves a meaningful mark.

What are Protectours

We are committed to preserving a beautiful world for future generations to enjoy. By focusing on the environment, Protectours helps to achieve this vital goal.

All tours involve activities with lower environmental impact – like walking, cycling, or kayaking – while other experiences go even further, offering hands-on ways to support nature, like tree planting or visiting conservation sites. So, you can enjoy original insights into the natural world while preserving its beauty and helping to ensure a better future!

A world of amazing experiences

Protectours offer you unforgettable experiences in close contact with nature and communities in a variety of environments around the world. Local guides, with an expertise in wildlife or traditions, will bring you to snorkel around a coral plantation, or take you on a Fjord Safari aboard a hybrid-electric catamaran and much more.

MSC Cruises and the environment

We care for the environment in which we operate, the guests who sail with us and the people who work with us. Our commitment extends to our onshore activities too. Protectours are not only a way to offer our guests a variety of shore excursion with less impact, but also a means encouraging our onshore partners to develop tours that are focused on protecting the environment.

Easy & Accessible Excursions

Explore each destination at your own pace

Our Easy & Accessible Tours make exploring comfortable for everyone!

These tours allow slow walkers, wheelchair, scooter users and any guests that like to leisurely explore, to visit the best each destination has to offer on easy tours created just for them. Through specifically selected itineraries and specially designed tours, guests will be able to enjoy step free routes at their own pace, experiencing the wonders of our destinations in total comfort. Special needs vehicles will be available to accommodate small groups, and tours itineraries will always include access to special needs restrooms.

Please note that vehicles and their wheelchair & scooter requirements (width, height, weight) vary from tour to tour so make sure to carefully check the specific requirements within each tour description.

Accessible Vehicles & Facilities

Vehicles equipped with a wheelchair accessible solution. We visit accessible bathrooms equipped with wide doors.

Small Groups with Expert Guides

Local guides are knowledgeable experts of their area, as well as experts in accessibility needs excursions.

Visit at your own pace

Tours made to leisurely visit the destination's highlights while taking into account guests' special needs and facilitating each participant in moving independently.

Step-free Routes

Tours aim at eliminating obstacles and ensure a smooth access to all of the highlights visited

Behind The Scenes

Come and see how we do it! Go “Behind-the-Scenes” and experience what goes into delivering a perfect cruise vacation.

Explore several “off-limit” areas of the ship

Are you ready for the ultimate behind-the-scenes experience on our magnificent cruise ship? This exclusive excursion is limited to small groups of 20 people, so you'll have a truly intimate and immersive experience.

Join us as we take you on a journey through the hidden corners of our ship, where only a select few have gone before. You'll have the chance to see the inner workings of the ship, from the bridge of command, engine control room to the gallery and beyond.

A one-of-a-kind discovery tour

Our knowledgeable tour guides and shipboard staff will be on hand to answer any questions you may have and give an overview of the internal operation of the ship.

But that's not all – you'll also have the opportunity to meet the ship's officers and learn about their experiences at sea. This is a once-in-a-lifetime chance to get an inside look at the operations of a cruise ship and to see what goes on behind the scenes. Don't miss out on this amazing opportunity – book your spot now to ensure one of the very few seats available!

BOOK THE TOUR ON BOARD AT THE EXCURSIONS' OFFICE

• The tour availability is limited, so don’t miss out and reserve your spot!
• The tour takes place during various moments of the cruise to guarantee the safest and most suitable conditions to the participants.
• The tour lasts approximately 2 hours to 3 hours and a half.
• Prices starting from 30€, final price is confirmed on board depending on which tour is booked.
• To participate guests must be at least 6 years old and must be accompanied by a paying adult.
• Guests participating must be physically fit as the tour involves multiple flights of stairs as well as extended periods of walking and standing.
• The meeting point and time will be confirmed on the Ship.

Important Note: it is strictly forbidden to take along mobile phones and cameras and participants must wear only closed shoes.

Family Excursions

Discover each destination with your children at a rhythm that suits families, thanks to our Family Fun excursions. Guided by talented, qualified local guides in constant contact with the ship, they are your passport to new cultures, historic monuments, natural beauty and more.

What’s more, kids get a special price on shore excursions!

• Babies and Infants aged 2 and younger will be carried free of charge
• Children between the ages of 3 to 13 years have a discount up to 30% vs adult price
• Book now and save up to 20% vs onboard prices!

Shore Excursion Explorer Package

Make The Magic Last A Little Longer

One of the joys of cruising is the chance to discover enchanting new destinations in comfort and style. At each port of call, our excursions offer you the most memorable experiences in the most fascinating places, accompanied by experienced, professional personnel. To get more for less from your time ashore, why not take advantage of our Excursions Explorer Package? The package comprises three of the best excursions* available on each cruise at one very attractive price. Please note that this is a limited availability offer and is valid only on selected departures**.

*Excursions Explorer Package cannot be modified or refunded. In the event of one or more excursions being cancelled by MSC Cruises, the offer is not applicable to other excursions different from those included in the package.

**The Excursions Explorer Package is available on selected departures for the following destinations: Mediterranean, Northern Europe, MSC Grand Voyages, Abu Dhabi, Dubai and Qatar, Caribbean & Antilles, South America.

MSC Family Explorer Club

SHORE EXCURSIONS FOR FAMILIES

Discover our kids friendly tours designed especially for families

MSC Family Explorer Club

Explore the destination together on a fun filled family adventure, inspired by history and designed to cover all the highlights.

• Family friendly programming - Tours typically start later in the morning, are shorter in duration and are accompanied by expert guides and story tellers
• Tours that the whole family can enjoy - Each experience is developed to keep both children entertained while also providing an enriching and educational experience for adults
• Family-Friendly Prices 50% off - Children tickets are always half-price
• Peace of Mind - When you choose an MSC Family Explorer Club you can relax in the knowledge that all our tours are operated by carefully selected partners who can easily make contact with your ship throughout the day.

FAMILY EXPLORER CLUB HIGHLIGHTS

An expert guide and a talented storytellers will lead each tour and be available for any assistance needed.

The leaders on these tours are not just tour guides, they are skilled in captivating the attention of both children and adults through storytelling in a way that describes the attraction and history of the location in an engaging manner - they are entertainers.

During this interactive experience children of all ages will feel like an explorer.

Acting as detectives and explorers, children play a key-role in accomplishing a unique mission on each tour inspired by the history of the location.

Children and parents are given the opportunity to unleash their imaginations and enjoy solving games and riddles together. Every tour will feature an iconic historical character, symbolic of the city.

We know that this is your vacation too, and sometimes you just want to get away and have some adult time.

For parents wishing to take a tour by themselves, we offer a complimentary childcare service for children aged 3 to 11.

While you are out in port your children can remain onboard in a fun and supervised environment with their new friends and Mini Club Staff.

For more information, contact the Mini Club onboard.

MSC Yacht Club Excursions

Make every moment ashore an unforgettable experience

Explore marvellous destinations all over the world with MSC Yacht Club by immersing you in luxury, exclusivity, and premium privilege, such as private transportation, smaller excursion groups, all-inclusive benefits.

From paradisiacal beach getaways and upscale adventures to authentic cuisine, enlightening arts and craft workshops, storied architectural visits, elevate your journey with MSC Yacht Club Excursions.

Get ready to unveil a world of unparalleled luxury and exploration.

CURATED LUXURY EXPERIENCES

Unveil a world of unparalleled luxury and exploration

Desirable locations
Stylish beaches, elegant resorts, private catamaran voyages

Local artisanry

Local arts, traditional handcraft, cultural workshops

Architectural treasures

Castles, palaces, UNESCO World Heritage Sites

Authentic cuisine

New flavours and exciting culinary journeys

Upscale adventures

Premium, unspoilt locations and adrenaline fuelled-activities

Tailor-made Excursions

Private guides, customized adventures & experiences

HIDDEN WONDERS

Exceptional & enriching discoveries

Enjoy hidden wonders, engaging in unique activities with local experts that go beyond the reach of regular travel

Exclusivity

MSC Yacht Club Limited
Uncover unforgettable destinations, purely for MSC Yacht Club Guests.

Dedicated personnel
Flawless service at every stage, from booking advice to onboard butlers to excursion experts ashore.

Meticulously crafted itineraries
Enjoy carefully constructed excursions, chosen to maximise wide-ranging leisure interests.

Comprehensive Luxury

Out-of-ordinary activities
Curated activities allow a deep dive into the destination’s culture and particularities.

One-of-a-kind venues

Carefully selected venues to represent destination uniqueness and to get the most out if it.

Outstanding services
All details are organised – simply prepare to enjoy the most relaxing journey.

Priliveges

Escape the crowds
Relax in the ease of smaller group excursions, allowing for deeper exploration of destinations.

Private transportation
Premium transfers, including minivans and cars, provide ultimate comfort.

All-inclusive
Sit back and soak up all-inclusive indulgence without fretting about extra fees.

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Health & Fitness

MSC Yacht Club Sundeck & Pool

MSC Aurea Spa

Sport & Fitness

Beauty and Hair Salon

Gym by TechnoGym®

Top 16 Exclusive Solarium

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Kids & Teens

On board the MSC Poesia, life is a vibrant mix of fun and excitement for the whole family. Children can explore the entertainment area, full of activities and adventures tailored to their needs and friendly competition. With endless entertainment options, everyone can find their own way to enjoy the journey.

Baby Club

Mini Club

Junior Club

Young Club

Teen Club

I Dinosauri Children Playroom

LEGO® Experience

Babies and Toddlers Services

Family Dining

Family Activities

Parent Time

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Useful Information

Accessibility & Medical

ACCESSIBILITY

Please review the details below regarding different accessibility needs. This will help you to determine whether the accommodation we are able to provide is right for you and your party to travel safely and comfortably. Any accessibility or medical request can be flagged by completing the Accessibility&Medical Request Form available HERE and at all accredited travel agencies. This information should be provided at time of booking but no later than 30 days prior to sailing

• If you are pregnant, the information should be provided at least 2 weeks before sailing date
• For service dogs this is required at least 60 days before the sailing date.
• Note that due to the complexity of the Worldcruise itinerary, early deadlines apply.

This allows us time to provide the best possible service for our guests, which is determined by the facilities and resources on board each ship. If we do not receive timely notification, MSC Cruises cannot guarantee the requested accommodation. However, we will always strive to ensure every guest receives the accommodation they need to enjoy their time onboard. Due to the limited availability of accessible accommodation, guests are recommended to notify us as soon as possible as they will be allocated on a first come, first served basis.

if you booked through our website, the documentation should be sent to the following email address: specialservicesuk@msccruises.co.uk. However, If you booked your cruise through a travel agency, the documentation should be sent directly to your travel agent.

REDUCED MOBILITY

For guests who primarily use a wheelchair or mobility scooter, we highly recommend reserving a cabin for guests with disabilities or reduced mobility. These cabins are specifically designed with enhanced accessible features, including handrails for support, ramps for easy balcony access, lower shelves for convenient storage, spacious wet-room-style bathrooms, and wider entrance doors for smoother navigation. These thoughtful features are incorporated to cater to the unique needs of individuals with reduced mobility, promoting a more comfortable and independent experience.

While standard cabins may be suitable for guests with minor mobility impairments or those who do not require a wheelchair to move around the cabin, they are not suitable for guests who rely on a wheelchair as their primary means of mobility. Since availability of reduced mobility cabin is limited, and requests will be accommodated in a first come, first served basis, it is important to request it as soon as possible and consider also the possibility of considering eventually a different sailing date. If you choose to book a standard cabin, you are acknowledging that you can stand for brief moments and take a step without a mobility device and can access the bathroom area without additional supports (a shower stool can be requested, if needed). If you use a wheelchair or scooter, it’s essential to verify that your wheelchair meets our size restrictions.

The wheelchair should not exceed 50cm (20 inches) in width, have a weight limit of 45kgs (99 pounds), and, when folded, should not exceed 50cm (20 inches). These limitations are in place to ensure safe manoeuvrability and storage within the cabin space. For safety and convenience, wheelchairs, mobility scooters, and other assistive mobility devices must be stored inside your cabin when not in use. They cannot be stored in the hallways. Please take this into consideration when booking a regular cabin.

This policy aligns with International Safety Regulations and helps maintain clear and safe passageways throughout the ship.

Given the strict International Safety Regulations governing cruise ships and the limited capacity for carrying assistive mobility devices, it is imperative that you declare any wheelchairs or scooters you intend to bring onboard at the time of booking or as soon as you become aware of the need to bring them. This advance notice enables us to assess space availability and make the necessary arrangements to accommodate your device. Failure to provide this information at the time of booking may, regrettably, result in your device being denied boarding, a situation we are committed to helping you avoid.

To further support guests with reduced mobility, MSC Cruises offers a range of services:

Mobility Aids: Guests are welcome to bring manual or electric wheelchairs or scooters, as well as other mobility aids such as canes, rollators, walkers, and crutches, which need to be stored inside the cabin. Please be reminded to communicate it during your cruise reservation through the Accessibility&Medical Request Form. If you plan to bring an electric wheelchair or scooter, please specify the type of battery it uses (gel, dry, or lithium). For safety reasons, wet batteries are not permitted on board MSC ships.

Please confirm the dimensions of the specific vessel on which you will be sailing to ensure your mobility device comfortably navigates through the cabin door.

Wheelchairs are available on board our ships, for the use of guests during embarkation and disembarkation only, or in case of emergency. Guests that require constant use of a wheelchair or any other form of support must bring their own equipment with them. It is the responsibility of the guest to check with the relevant producers/suppliers that this equipment is safe to take onboard and use on a cruise ship, and to organise both its delivery to the departure terminal in good time for embarkation, and its collection at the end of the cruise.

• Cabin Amenities: Upon request, we can provide a shower stool in standard cabins to enhance comfort and safety.
• Shore Excursions: MSC Cruises offers "Easy & Accessible" tours specifically designed for guests with reduced mobility. We recommend inquiring about the availability of these tours at the time of booking, as they may vary depending on the destination.
• Embarkation and Disembarkation Assistance: Please be informed that outside the cruise terminal assistance is not guaranteed. However, assistance is available from the ship to the pier and vice versa at ports of call, but once ashore MSC will no longer be able to provide assistance, and guests will need to be able to enjoy their visit autonomously.
• Airport and Flight Assistance: If you have booked your flights through MSC Cruises, you are requested to notify us at the time of the booking about any accessibility needs.
• Accessible transfers: Should you need to purchase a transfer from the airport to the cruise terminal and vice versa, please ensure you request an accessible transfer via your travel agents or our MSC Cruises Contact Centre.

Tender Service: In some ports, due to operational needs, the ship is anchored, therefore guests will disembark from the ship using a complementary tender service that runs from ship to shore for the entire duration of the ship’s stay in port.

If the cruise itinerary includes ports where tender boats are used for shore access, please be aware that guests must be sufficiently fit and mobile to embark and disembark from the tender without assistance. This means that guests must take into consideration the use of steps, the possibility of gaps, height difference between the platform and the tender, the potential sudden movement of the tender, the dimensions and weight of the mobility device. Please be informed that crew members are not permitted to carry wheelchairs or mobility scooters into the tender. In case of any doubt about the itinerary, please feel free to reach out to our MSC Contact Center.

To inform us of your reduced mobility need, please fill in the form at the following link 

Accessibility & Medical Request Form

VISUAL IMPAIRMENTS

Guests with visual impairments will find braille signs available at the entrance of the cabin door and safety instructions available in braille (on top of an English audible version). Moreover, majority of the onboard elevators' signs are in braille with the addition of the audio call signal on ships of last generation.

For guests with partial visual impairment, the digital daily programs and menus can be available in large print versions, upon request.

Service dogs are welcomed onboard our ships. Please refer to the dedicated session in chapter 1.8.

While our onboard staff is committed to providing excellent service, it's important to note that they are not specifically trained to provide daily care or assistance with personal tasks such as eating, dressing, or personal hygiene, nor can offer a 24/7 guiding service. Upon embarkation day, an orientation tour of the ship can be offered upon request together with a meeting with our staff to provide a general overview of the ship’s program and entertainment activities.

The more information is provided, the more we will be able to provide accommodation for your needs. For example, knowing the degree of visual impairment and the level of autonomy will help us to understand the level of assistance you may require and allow us to provide appropriate support.

To inform us of your visual impairment, please fill in the form at the following link

Accessibility&Medical Request Form

HEARING & SPEECH IMPAIRMENTS

In accordance with International Safety Regulations (SOLAS), guests with hearing disabilities will automatically have a TDD/TTY System kit installed in their cabin. This kit typically includes light and vibrating devices installed under the mattress of the bed, a text phone to communicate with Reception-Guest Service, and an analog alarm clock to ensure you can receive important alerts and communicate effectively. As these kits are available in limited numbers on each ship, they will be assigned on a first come, first served basis.

For minor hearing impairments, a sound amplifier is available at the main Reception-Guest Service to increase the quality of communication with our staff.

Guests can also join a cruise with a sign language interpreter to further enhance communication access. A meeting with the onboard staff on embarkation day can be requested to have a general overview of the program of the ship and entertainments activities.

To inform us of your request for your visual impairment, please fill in the form at the following link Accessibility&Medical Request Form

RESPIRATORY NEEDS

CPAP / BIPAP - If you use a CPAP or BIPAP machine, kindly ensure that your device is compatible with the ship's power supply, which is 120V/60Hz or 240V/60Hz. Outlets in guest cabins accommodate both U.S.-style and Northern European-style plugs. We recommend carrying your electrical devices onboard as hand luggage to prevent any damage during transit. Complimentary distilled water and extension cords are available onboard; however, a charge will apply if the extension cord is not returned. For safety reasons, guests are not permitted to bring their own extension cords onboard. If you require any extension cords, please request them at the time of booking.

Oxygen - Please be aware that the onboard medical centre has a limited oxygen supply, primarily intended for use by patients within the medical facility. Therefore, if you require long-term oxygen therapy, it is your responsibility to make arrangements for your regular oxygen needs while onboard.

If you require oxygen, please note the following:

Oxygen Concentrators: Like any other electrical device, oxygen concentrators must be compatible with the onboard power supply. Battery backup is recommended, and concentrators should be carried as hand luggage.

Compressed Gas Cylinders: Arrangements for oxygen cylinder supply must be made through a vendor. The maximum permitted size is E or M-24 size (680 L at 2,200 psi). For safety reasons, only one cylinder is allowed in the cabin at any time, although additional secure storage may be available upon request. Secure cylinder storage is limited and should be requested well in advance of your sailing date. You are responsible for ensuring that your supply has been delivered and safely stowed before sailing. Please be aware that oxygen cylinders may be restricted on flights, so it is your responsibility to consult with the airline prior to travel.

Liquid Gas Reservoir: Liquid oxygen reservoirs with a maximum weight of 55kg may be permitted if suitable safe storage is available onboard. This will be determined on a case-by-case basis by the Safety Department. Requests should be made at the time of booking or as soon as possible. You are responsible for filling portable cylinders, as the ship's crew is not trained to do this.

Mechanical ventilation

For guests who require mechanical ventilation, it is essential to provide detailed information at the time of booking or at least 30 days before sailing. This information should include details about the ventilator type, spare battery capacity, and the caregivers who are able to operate the equipment. We do not recommend traveling on remote itineraries, including ocean crossings, specific regions such as Antarctica or Africa, itineraries with multiple consecutive sea days, or in remote locations where resources are limited in case of device failure.

To inform us of your respiratory need, please fill in the form at the following link Accessibility&Medical Request Form

COGNITIVE IMPAIRMENT

To better anticipate the needs of our guests with cognitive, behavioural or mental health conditions, we recommend consulting with your doctor before your cruise and consider traveling with a companion for support in case of need as our staff cannot provide daily personal assistance.

• Our medical team handles emergencies, not daily care. Depending on local regulations, you might need a fitness-to-travel certificate.
• Be aware that the cruise environment has noise, crowds, and bright lights. Please take this into consideration together with the size of the ship in terms of guest capacity when choosing your cruise.

Please be also advised that children with autism are welcome in our Mini Club provided they are toilet-trained and independent, as our youth staff who are fully trained in autism cannot assist with personal care.

To inform us of your cognitive condition, please fill in the form at the following link Accessibility&Medical Request Form

Special Dietary Requirements

Guests with food intolerances and/or allergies are asked to inform MSC Cruises of their requirements through the Special Needs Form, and, once on board, to confirm their needs at the Reception – Guest Service and/or with the Maître d’Hôtel. If informed in advance, on-board staff will be happy to assist guests in choosing dishes that do not contain foods or ingredients that could cause an allergic reaction.

MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. All gluten-free recipes are prepared by skilled personnel in dedicated kitchens on board, using products stored in special areas in accordance with the "Cruises Project" of the Associazione Italiana Celiachia (Italian Coeliac Association) with which MSC works closely for the above ships, cruising in the Mediterranean and in Northern Europe. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins.

Once MSC Grandiosa and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking.

For any other requirements not expressly mentioned in this section, please get in touch with your travel agent.

*MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy.

Dress Code

We want to make sure you are always prepared when cruising with MSC. Below are some suggestions to make sure you pack appropriate clothing for the various activities you will undertake during your cruise.

Daytime Attire

Casual wear is recommended for daytime attire. Shorts and T-shirts are permitted.

Evening Wear

A more polished look is recommended for evening wear when dining in the main dining rooms, speciality restaurants and while enjoying the entertainment in the theatre, bars, and lounges. Collared shirts, tailored trousers or shorts, skirts, and dresses are suggested. It is advisable to layer clothing and bring a light jacket or jumper for cooler nights and the ship’s air-conditioned public areas.

Gala Night

On Gala Night, dress to impress! Whether that means a tuxedo, suit and tie, an evening gown or cocktail dress, or perhaps it’s your very best jeans and polo shirt, your attire should fit your own level of elegance. The only thing required is your smile.

Theme parties

We organise various daytime and evening theme parties on board. You may wish to bring bright, fun clothes for the Sunshine Party and something white for the White Party.

Sports lovers

For sports lovers, gym shoes and tracksuits are must-haves when using our cutting-edge gym and attending yoga and dance courses, where available.

Northern Europe cruises

For cruises sailing towards the Svalbard Islands and Polar areas, please ensure you have adequate polar clothing.

Shore Excursions

For shore excursions, which may include visits to religious sites, we advise that appropriate clothing should be worn (covered knees and shoulders).

Dress Restrictions

Specific restrictions may be enforced by onboard staff members, including restaurant hostesses and management. At no point is swimwear allowed in any formal dining venue for any meal, including breakfast and lunch. Shorts, flip-flops, and tank tops are not allowed for evening wear or Gala Night in the main dining rooms, speciality restaurants, or MSC Yacht Club. T-shirts are not allowed to be worn on Gala Night. Dress code rules that are posted outside the buffet should be followed.

Medical Facilities

All MSC cruise ships have a well-equipped Medical Centre, supervised by a ship’s doctor and other medical personnel. The Medical Centre is open at the times advertised in the ship’s Daily Programme. Emergency services are available round the clock by calling the Medical Emergency number. Excluding emergencies, medical services carry a fee and prices are available on board. Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore.

Dialysis

Guests undergoing peritoneal dialysis treatment can travel as normal, bringing with them all medicines and equipment that may be required during the cruise. The relevant medical treatment is available through the on-board medical facilities.

Equipment and machinery for haemodialysis treatment will only be carried on board by specialized independent companies on certain routes. For further information on this service, please contact your travel agent.

Pregnancy

MSC Cruises SA does not permit guests who be more than 23 weeks pregnant at any time during the cruise to sail onboard. This is for maternal and fetal safety, as specialist obstetric and neonatal care is not available on board.

Pregnant guests who will be 23 or less than 23 weeks gestation at any time during the cruise will need to submit a letter from their obstetrician/gynecologist confirming the following:

• Ultrasound confirmed expected date of delivery (EDD)
• That the pregnancy is low risk
• That the guest is fit to sail on board a ship with no immediate access to specialist obstetric or neonatal care

Letters should be sent by email to Special Needs at the moment of the booking and at least 2 weeks before sailing date. A copy must be presented at check-in on the day of embarkation.

Smoking Policy

For the safety, comfort and well-being of our guests, our ships are designated as non-smoking, except for certain designated smoking areas. Any and all forms of smoking are strictly prohibited at any time in staterooms, on stateroom balconies and anywhere else on board not specifically designated as a smoking area. Marijuana possession or use, including medical marijuana, is strictly prohibited on board, on shore excursions and at private destinations. Violation of non-smoking rules will result in a €/US$250 deep cleaning fee in addition to the consequences described below. We also remind guests that throwing cigarette butts or anything else overboard at sea is strictly prohibited by international maritime laws and can create a fire hazard. Guests must be at least 18 years of age to purchase, possess or use tobacco on board.

Wi-Fi

When at sea, it is not possible to access the internet using a high-speed broadband connection as you would on land. Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth.

Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. All you need is one of our Satellite Internet Access packages and a mobile internet device (smartphone, tablet, laptop, etc.).

With the Browse & Stream package it is possible to use video calls, stream music and videos. Those cannot be used with the Browse package.

Congestion can make internet access slower, just as it would on land.

It is therefore best to avoid these periods if possible.

Packages are available either per day or for the duration of your cruise. The "per cruise" rate is based on the length of the cruise. To see prices for a specific cruise, go to the "Wifi" section of the website or consult the ship's network while on board.

You will be able to upgrade your package on board through the MSC Captive Portal (the website used to activate the pre-paid package). You can upgrade to a Browse package with additional devices or to the Browse & Stream package. You will only pay the difference between the full costs packages (to preserve the 20% discount advantage).

Providing internet access on board via the ship's satellite connectivity involves significant investment in cutting-edge technology. The fees charged to those using the Satellite Internet Access service help cover the considerable costs of providing the service.

On ships offering a premium service called Satellite Internet Plus, the rate is higher. Ships with this service include MSC Seaside, MSC Seaview, and MSC Splendida. Guests will experience faster speed and a better connection on these ships.

When a user is logged on, updates and apps running in the background can increase traffic even when he/she is not actively using the internet. In order to reduce congestion and speed up internet access for active users, the system will automatically disconnect each user after XX minutes.

To avoid being disconnected, you can return to this page before the XX minutes have elapsed and RESET the countdown.

If you are automatically logged out by the system, you can reactivate your connection by simply clicking START.

Service Animals

Suitably trained and certified guide dogs are allowed on board all ships, assuming that they are in a good state of health and possess all necessary documents for entering the foreign countries visited during the cruise.

The guest will be informed in advance about the accommodation made for the animal, the facilities available (if required) and the embarking and disembarking procedure.

The guest is personally responsible (with the aid of the carer if applicable) for the custody, feeding and general care of the animal during the whole stay on board.

Onboard Language

The company uses six main languages for its communications: English, Italian, German, French, Spanish and Brazilian Portuguese. The order in which these languages appear is determined exclusively by the number of guests in each language group as a proportion of our total guests. The cabin information booklet and other printed material used on board are available in different versions for each of the six languages listed above. The order of the languages used in our menus changes depending on the area of the world in which each ship is located.

Charting a Sustainable Future

For us sustainability means protecting the environment, supporting the people who work with us and choose to travel with us, as well as the communities and places that we visit and do business with.

Our sustainability programme is organised around four key pillars: Planet, People, Place and Procurement. This translates into a drive to continuously improve our fleet’s environmental performance; caring for all employees and promoting diversity and inclusion; working to ensure that our impact on the coastal communities that we reach remains positive; and responsibly sourcing the products and services that we purchase.

Sustainability it also means putting the safety of our crew and guests at the center of everything. In 2020, due to the extraordinary circumstances caused by the Covid-19 pandemic we had to halt all our operations and repatriate thousands of guests and crew home in a matter of days. Furthermore we had to secure our business, adapt our operations and prepare for a safe return of guests thanks to an industry-leading Health & Safety protocol.

Laundry Services

Everyone loves the feel of freshly-laundered clothes and the convenience of a same-day laundry service. Extend the relaxation after a wonderful long holiday by returning home with your shirts and trousers washed, dried and ready to put away. That's why we offer several Laundry Service Packages to choose from.

Enjoy hassle-free laundry services - For a modest single charge, you and every traveller in your cabin can use the service whenever you like for up to 40 items per cabin per cruise. Your items will be collected before 12:00pm and returned within 48 hours. Laundry service is not available the last day of the cruise. 

Minor Policy

The Minors Policy protects the safety and well-being of all passengers on board. ‘Minor’ refers to any person under the age of 18 (on cruises that do not include a port in the USA) or 21 (on voyages that do include a port in the USA). We have recently updated our Minors Policy, effective May 15th, 2025.

Infants under Two years old

Starting from 15 May 2025, infants under 2 years old are admitted on board, except on cruises starting from 11 nights onwards, for which it is required that the minor is at least 2 years old at the moment of embarkation.

What if I have booked two seven-night cruises? Does the age requirement for infants under two apply? The age requirement does not apply in case the 11 nights (or longer) cruise is the combination of two or more cruises, where the ship returns to its Home Port during the cruise

Children under 18 - 21 YEARS OLD

Are guests under 18 permitted to travel without adult supervision? MSC Cruises does not permit minors to occupy a cabin without the presence of at least one adult. For sailings within the US, guests aged 18-20 can be accommodated in a cabin alone, provided they are traveling with a guest aged 21 or older.

Who is considered an adult? To be considered an adult, passengers must be 18 or 21 years old at the time of embarkation, depending on the itinerary.

Is there an exception? Yes, an exception applies for minors under 18 traveling with one parent or legal guardian, provided the following conditions are met:

• The parent/legal guardian must specifically request at the time of booking that the minors be assigned a cabin without an adult and sign a liability waiver, which must be submitted to the Contact Centre.
• The parent/guardian is traveling with 2 to 5 minors.
• The cabin is occupied by either one minor aged 12 or older, or two minors, with the eldest at least 12 and the youngest at least 8.
• No more than two minors may occupy a cabin without an adult.

For MSC Lirica, Musica, and Fantasia class ships:

Parent/guardian and minors must stay in connecting cabins, and the balcony of the minors' cabin will be locked.

For all other MSC ships:

• The parent or legal guardian and the minor(s) shall be accommodated in connecting cabins with the minor cabin’s balcony being locked or in interior adjacent cabins**.
• The parent or legal guardian shall be required to purchase a bracelet to have access to the cabin occupied by the minor(s) at any time during the cruise.

Can guests under 21 travel alone in the US? Travellers of all nationalities must be at least 21 to travel alone on cruises embarking in the US or travelling to the US. They must have turned 21 by the time they enter a U.S. port. Guests aged under 21 must travel accompanied by their parents or a legal guardian. Otherwise, a signed authorisation letter from the absent parent must be provided when booking, along with the name of a chaperon or a designated individual in charge of the minor

Can guests aged 18-20 stay in a cabin alone? Yes, guests aged 18-20 may stay in a cabin alone if they are traveling with someone aged 21 or older, without any additional requirements.

Will I be advised regarding their their bookings not compliant with the policy? Yes, MSC Cruises will contact guests with confirmed bookings. Guests be offered the following options:

• Free Cruise Move to sailings with ports outside the US.
• Free Cruise Move to another (later) available date (on available sailings at the time of the Cruise Move) if, for this new sailing, the guests will be 21.
• Or our Standard Cancellation Policy will apply.

What happens if a new booking does not comply with the policy for US guests under 21? The guest will be offered a Free Cruise Move with new pricing or the booking will be cancelled according to the standard cancellation policy.

Spa and Gym Minors Policy

What are the guidelines and age restrictions for minors seeking treatments and services at the spa and gym on board? This procedure outlines the guidelines for minors who are wanting to participate in treatments or services offered in the SPA on board.

13 - 17 years are permitted to receive:

• Swedish Massage
• Body Scrubs
• Hands-On Facials
• Lash & Brow Services
• Waxing Services (excluding intimate waxing)
• Hair Services except Colour
• Barbering Services
• Nail Services

12 years and under are permitted to receive:

• Hair Services except Colour
• Nail Services

GYM, GYM Sauna, Fitness Classes and Personal Training Sessions

• From ages 13 years to 15 years, a parent or guardian must complete a GYM waiver and they must accompany the minor when using the GYM/GYM Sauna.
• From ages 16 years to 17 years, a parent or guardian must complete a gym waiver only.
• 12 years and under are not permitted to use the GYM, GYM Sauna, Fitness Classes or Personal Training Sessions.
• 13 - 17 years are permitted to receive: Swedish Massage, Body Scrubs, Hands-On Facials, Lash & Brow Services, Waxing Services (excluding intimate waxing), Hair Services except Colour, Barbering Services, Nail Services.
• 12 years and under are permitted to receive: Hair Services except Colour, Nail Service.

Guidelines

• Minors (17 years and under) must have their parents' consent before receiving treatments. A parent or guardian must accompany the minor to the spa, complete the waiver and then sign the final receipt with no exceptions.
• Ensure all consultation forms are stored as per procedure.
• Minors (13-17 years) receiving massage treatments and body treatments are required to wear their bathing suits during treatments and an adult must be present in the same room.
• Minors 12 years and under must be accompanied by a parent or guardian all times.
• Aromatherapy oils are not to be used on minors. Base oil only.
• Thermal Area usage is permitted to guests 18 years and above.
• Swedish Massage is the only massage that we can offer to minors.

MSC Yacht Club

EXCLUSIVITY AND PRIVACY IN A WORLD OF CHOICE

Feel the finesse and elegance of luxury cruises with MSC Yacht Club, an exclusive area of refined indulgence. Surround yourself in unparalleled comfort and personalised service as you embark on an astounding voyage aboard our finest ships. Discover a world where privacy meets luxury, where every detail is meticulously crafted to exceed your highest expectations. Savour the sophistication and elegance of luxury cruises from the very first step onboard. Our dedicated staff will cater to your every need, ensuring that your journey is nothing but sensational. Welcome to MSC Yacht Club, get away from it all, whilst having everything you may wish for.

Exclusivity

• Butler & Concierge 24/7 - From priority embarkation to personalised services
• Private & Dedicated areas - Exclusive lounge, restaurant, sundeck & pool
• Premium Beverages - Premium Extra Drink package in all ship areas
• Unlimited Browse Wi-Fi - Unlimited data valid for the entire cruise
• Thermal Suite Access - Unlimited access valid for the entire cruise

MSC Yacht Club On-board Credit Offer
Indulge in the ultimate cruise experience with up to £250 per person in on-board credit. Enjoy your extra credit on fine dining, spa treatments, excursions and more.

SUITES

Unrivaled Comfort and Exquisite Luxury
Experience the finest luxury accommodation during your MSC Yacht Club luxury cruise. Discover lavishly appointed suites designed with meticulous attention to detail. Immerse yourself in the epitome of comfort with luxurious amenities and elegant touches.

PRIVACY

PRIVATE VENUES

The MSC Yacht Club is an authentic ship within a ship: each MSC Yacht Club venue has been meticulously tailored to provide our guests with the highest standards of comfort and privacy.

Get inspired by our selection of private venues.

ALL-INCLUSIVE

SET SAIL FOR A WORLD of PRIVILEGES

From its elegant suites to its round-the-clock butler service, the MSC Yacht Club offers an all-inclusive luxury cruise experience with privacy and exclusivity while you can enjoy all the other vibrant activities that our ship offers. 

A World of choice
At your own pace, indulge in the privacy and luxury of the MSC Yacht Club or step out of your secluded area and enjoy countless recreation, relaxation and entertainment opportunities offered throughout the ship.

• Access to all ship's facilities (bars and lounges, specialty restaurants, pools, etc)
• Discounted packages offer
• Premium buffet
• 10% discount on all MSC AUREA SPA treatments purchased on board
• Varied programme of Broadway and Las Vegas-style theatre shows
• Entertainment activities for adults, infants and children
• Recreational activities for children
• Open-air sports facilities
• Well-equipped gym with panoramic view

Exclusivity

Discover a world where privacy meets luxury, where every detail is meticulously crafted to exceed your highest expectations. Welcome to a ship within a ship, a secluded and elegant area is waiting for you.

• Lavishly fitted suites offering outstanding comfort located in the foredecks of the ship
• Dedicated exclusive Sun Deck with pool, whirlpool, solarium and Grill & Bar
• Gourmet dining in the private MSC Yacht Club restaurant.
• Panoramic Top Sail Lounge with bar, afternoon tea service, light food selection 20 hours per day
• Live music available every night in the Top Sail Lounge
• Tailor made excursions and shopping experiences (not included in cruise fare)

Privileges
Indulge yourself in luxury cruises with MSC Yacht Club. Surround yourself in unparalleled comfort and personalized service as you embark on an astounding voyage aboard our finest ships of dedicated venues including a private restaurant, lounge, pool and solarium, all featuring an all-inclusive drinks service.

• Butler service available 24 hours
• Dedicated concierge 24 hours
• Premium Beverages included: Premium Extra Drink package in all ship areas
• Internet package: Browse - 2 devices per person with unlimited Internet Package
• Dedicated priority check-in and check-out
• Room service available 24 hours
• Fresh fruit basket
• Complimentary access to the Thermal Suite in the MSC Aurea SPA

Curated Luxury Experiences

Join the MSC MSC Yacht Club Excursions and discover amazing hidden gems by participating in unique activities with knowledgeable local guides, specially crafted just for our valued MSC Yacht Club guests and covering a wide range of finely curated experiences and benefits.