Once in a blue moon, you experience something unforgettable. On Norwegian Luna™, the newest ship in the Prima Class, you might find that a blue moon happens more often than you'd think. Discover a ship that is thoughtfully designed for every phase of your holiday - from the breathtaking hull art to the wide-open outdoor spaces. Feel the rush of the Aqua Slidecoaster by day, indulge in a sunset swim at our infinity pools, then enjoy a moonlit stroll on Ocean Boulevard. Norwegian Luna sparkles, day or night.
There's nothing like starting your morning with a glass of sunshine and fresh ocean breezes on your own private balcony. Or maybe you want to experience your holiday on another level - at the top of the ship - in The Haven by Norwegian®, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. Our award-winning fleet offers a wide range of contemporary and comfortable accommodation designed for you, your family or even your group.
Discover The Haven By Norwegian
Hidden away at the top of the ship is The Haven by Norwegian®, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay.
Staterooms for Groups - Bring the Whole Gang
Travelling with a group of people? Stay close to them with our convenient connecting staterooms. Available throughout our fleet and across various categories you'll be sure to find the perfect accommodations to suit your cruise. Look for the connecting stateroom icon in the stateroom options step when booking your holiday.
Sail Away Staterooms
Norwegian's Sail Away staterooms offer the Best Fares available for Inside, Oceanview, Balcony, Club Balcony Suite staterooms, plus all of the usual perks that are included with your cruise, like complimentary dining and entertainment. To book, simply look for "Sail Away" under "Stateroom Options" for your cruise.
The best address on board, The Haven is a world of luxury at the top of the ship, featuring 24-hour butler service.
AMENITIES
24-Hour Butler
Finished with the finest touches, spacious suites with luxury accommodations.
AMENITIES
24-Hour Butler
Sublime, spacious suites ideal for the two of you or the whole family. Savour luxurious touches and breathtaking, private views.
AMENITIES
Private Balcony
A Guarantee Balcony Suite guarantees a Club Balcony Suite or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
See the world from your room. Floor-to-ceiling glass doors open to your own private balcony - and breathtaking views.
AMENITIES
Private Balcony
A Guarantee Balcony stateroom guarantees a Balcony stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Feel incredibly comfortable at sea with stylish staterooms that feature fine appointments and clear ocean views.
AMENITIES
A Sail Away Oceanview stateroom guarantees an Oceanview stateroom or better! Please note that the view may be fully obstructed, partially obstructed, porthole or picture window. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Style meets sophistication in modern staterooms that offer comfort and amenities like TV and more.
AMENITIES
A Sailaway Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.
Ideal for the solo traveller, featuring everything you to need to refresh, recharge and get back to the action on board.
AMENITIES
Access to Studio Lounge
There's nothing like starting your morning with a glass of sunshine and fresh ocean breezes on your own private balcony. Or maybe you want to experience your holiday on another level - at the top of the ship - in The Haven by Norwegian®, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. Our award-winning fleet offers a wide range of contemporary and comfortable accommodation designed for you, your family or even your group.
Discover The Haven By Norwegian
Hidden away at the top of the ship is The Haven by Norwegian®, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay.
Staterooms for Groups - Bring the Whole Gang
Travelling with a group of people? Stay close to them with our convenient connecting staterooms. Available throughout our fleet and across various categories you'll be sure to find the perfect accommodations to suit your cruise. Look for the connecting stateroom icon in the stateroom options step when booking your holiday.
Sail Away Staterooms
Norwegian's Sail Away staterooms offer the Best Fares available for Inside, Oceanview, Balcony, Club Balcony Suite staterooms, plus all of the usual perks that are included with your cruise, like complimentary dining and entertainment. To book, simply look for "Sail Away" under "Stateroom Options" for your cruise.
We put the "world" in world class with global eateries like Hasuki, Palomar, and our newest, Sukothai.Sip your favourite vintage at the new Swirl Wine Bar, then indulge in an unforgettable meal at NCL legends like Cagney's Steakhouse and Onda by Scarpetta. Or keep it complimentary in our beautiful Main Dining Rooms. Wherever you choose to drink or dine, you can always count on an elevated experience and first-rate service.
Experience cover · Cuisine Mediterranean
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Experience complimentary · Cuisine classic
As one of our two Main Dining Rooms, Hudson's has been thoughtfully designed to take full advantage of 270-degree scenic views over the ship's stern. Blending innovative dishes with fresh flavours, enjoy a delicious experience with every visit.
Experience complimentary · Cuisine casual
The Local offers classic pub fare in a relaxed atmosphere. With popular dishes like the Reuben Sandwich and Fish n' Chips, The Local has all your favourite comfort foods. So try one of our beers or cocktails on tap and catch a game with us! Located on Ocean Boulevard with both indoor and outdoor seating available.
Experience complimentary · Cuisine Food Hall
Whatever you're craving, Indulge Food Hall is sure to satisfy. This collection of complimentary mini restaurants and food trucks offers indoor and outdoor seating, tableside ordering from an iPad, and quick and delicious meals across a world of cuisines. From tacos to tapas to Tandoori to Texas BBQ, the options are endless. And for those seeking a lighter meal, we bring you Planterie - our first-ever plant-based eatery, offering salads, bowls, smoothies, and more.
Experience complimentary · Cuisine bbq
Whatever you're craving, chances are you will find it at the Surfside Café & Grill. This complimentary buffet serves up plentiful options for breakfast, lunch and dinner. Indoor and outdoor seating available.
Experience cover · Cuisine french
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Experience cover · Cuisine steakhouse
Premium cuts are the standard at our American steakhouse serving Certified Angus Beef®. Sip your favourite cocktail and don't forget to order our famous Parmesan dusted truffle fries!
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More information coming soon.
Experience cover · Cuisine casual
More information coming soon.
Welcome to your most spacious cruise yet, offering endless opportunities to enjoy the sun, the moon, and the stars. Savour the sea breeze, sip cocktails, and dine al fresco on Ocean Boulevard, home to numerous restaurants and bars, pools, and 24/7 breathtaking views. Cool off in the spacious main pool, relax in a hot tub, make time to play at the Kids' Splash Pad, and swim on top of the ocean at Infinity Beach's infinity pools. Looking to lounge? Plush daybeds, expanded seating, and the cozy enclave of La Terrazza have you covered.
Slide into excitement aboard the all-new Aqua Slidecoaster, the world's first hybrid rollercoaster and waterslide. This two-person ride reaches rip-roaring speeds, launching passengers into another dimension. Get ready for the wildest and fastest slides at sea!
Enjoy the fresh ocean air, wide open skies and a wide range of bars, lounges and activities just steps away on the all-new and expanded Ocean Boulevard. Walk over water across Oceanwalk's glass bridge or stroll under the starry sky with your favourite cocktail in hand.
Amid the hustle and bustle of the Penrose Atrium, treat yourself to a mid-day Bloody Mary or your drink of choice. This is a morning and late-night favourite serving beer, wine, cocktails and more.
Designed to blend both indoor and outdoor experiences with stunning views of the ocean through grandiose floor-to-ceiling windows for panoramic views from the ship’s bow.
More information coming soon.
Did someone say shine bright? Glow Court, a sports court by day and lounge area by night, is a high-tech LED floor brilliantly engineered for immersive play. Jump, run, step, or skip - the Glow Court will follow along.
Let gravity do all the work on the world's first free-fall slide at sea. Spiral your way from top to bottom down ten stories on this jaw-dropping ride. Then head back up and do it again!
Try a crafted bottled cocktail at this contemporary bar and cocktail lounge.
More information coming soon.
Extravagance exists both inside and out in The Haven. Expansive, private outdoor spaces offer breathtaking views and a variety of spectacular experiences. Dip into the infinity pool, then order some bubbly to enjoy in the hot tubs, delivered by your poolside valet. Unwind on two sundecks - one for all ages, one for adults only - then relax in the outdoor sauna and glass-walled cold room.
More information coming soon.
More information coming soon.
Escape to The Great Life
Great Stirrup Cay isn't just an island in The Bahamas, it's an escape to The Great Life. And The Great Life isn't just about cruising to your very own private island; it's about unlocking a state of mind. It's a cool drink in your hand at the 2,600 sq. metres pool. The roar of jet skis and a gentle breeze through your cabana. It's shouting at the top of your lungs as you race down the larger-than-life tower of water slides. And it's gazing onto white sand beaches all afternoon. Here, you have the freedom to do what you want, when you want. That's The Great Life, and it's about to get GREATER on the incredible, new Great Stirrup Cay.
Great Life Lagoon
What do ten blue whales, 20 tennis courts, three Washington Monuments, one large cruise ship and Mt. Everest's peak all have in common? They're roughly the same size as our new, 28,000-sq.-ft. pool. Throw in two swim-up bars, beach-style water entry for kids, water features, ocean views, cabanas and you've got yourself a pretty spectacular Caribbean day!
Epic slides. Towering cliff jumps. One unforgettable splash.
Get ready to live the great life at full speed. Spanning the size of several football fields, Great Tides Waterpark is the bold new thrill zone at Great Stirrup Cay - where adventure meets relaxation. Race down sea-inspired slides, drift through a winding river with tunnels that might just be hiding a secret adventure, or leap from dramatic cliffside platforms into crystal-clear waters. Little ones can splash and play in a vibrant water zone, whilst grown-ups unwind with cocktails in a glowing grotto bar. Whether you're chasing high-speed thrills or laid-back vibes, Great Tides delivers next-level excitement for everyone.
What's Included on Great Stirrup Cay?
This isn't your typical holiday spot - it's our island, which means it's your island. The same superb service you receive on board applies here too. Like complimentary meals and endless activities with Free at Sea™. So, get ready to play, explore, relax and enjoy an unforgettable day in The Bahamas!
Introducing Free at Sea Plus™
Free at Sea Plus™ makes your escape to the great life even greater. Upgrade for only £39.99 per person per day and your unlimited premium beverage package will follow you to Great Stirrup Cay. Plus, you'll get a taste of luxury on board too, with wine and Champagne from our signature collection, top-shelf spirits, more speciality dining experiences at a discounted rate, high-speed Wi-Fi made for streaming and more.
GO LOCAL TOURS
Authentic multicultural experiences await on a Go Local Tour with NCL. Explore how people in cities around the world live, work, eat and play on unique tours designed for guests who thrive on culture-connecting and unforgettable exploration.
ADVENTURE RUSH
Start by letting your imagination run wild. Mush your way across an ice field in Alaska. Surf in Kaua‘i. Soar through the sky on a zipline on Harvest Caye. Go tubing in Belize or even airboat through the Florida Everglades. Your adventure awaits.
HISTORIC TIMES
Get up close and personal with places you’ve seen only in pictures. Then take some of your own. Stand in the shadow of the Colosseum. Tour a medieval castle. Unravel the mysteries of the Mayan ruins. Or catch a glimpse of the revered Emerald Buddha in the Grand Palace of Bangkok. Take a history lesson like no other.
WONDERS OF NATURE
Hang with the locals in Australia. Or pack your camera and enjoy majestic humpback whales near Hawai‘i, glaciers in Alaska, the soaring cliffs of Greece or the golden foliage in New England. They’re all naturally wondrous scene-stealers.
LAID-BACK LEISURE
Sometimes you just want to soak in the sun — and your surroundings. So find that perfect secluded beach and take it all in. Or shop the local markets for great bargains and take home a little something to complement your amazing holiday.
SELFIE TOURS
Get your smile — and your mobile device — ready for a tour like no other. With NCL’s Selfie Tours, we will take you to picture-perfect places to fill your feed. Many of our tours are guided by a selfie expert who will show you how to perfect your angle, use a selfie stick and more.
The new Mandara Spa will house twenty-two treatment rooms and an endless array of pampering from head to toe. Our enhanced massage beds utilise acoustic and vibrational therapy to achieve deep relaxation.
Our facials cover every need - from anti-aging to blemish control whilst our body work spans from seaweed wraps to deep-tissue massage to crystal quartz therapies and more. We also have a variety of couples' massage options and three brand-new treatment rooms just for this purpose.
Our Medi-Spa offers a wide variety of treatments including Botox and even TruSculpt. On the other side of the spectrum, enter Chinese medicine. The spa offers acupuncture, pain management and even an herbal consultation. And if you simply want to look great for an exciting dinner on board, head to our salon for everything from hair to nails to make-up. Mandara Spa and Salon will ensure you're looking - and feeling - your absolute best.
Thermal Suite
Marvel at our two-story waterfall and take a holistic approach to wellness in our Thermal Suite. This collection of experiences includes guest favourites such as a steam room, salt room, ice room and charcoal sauna, as well as the first clay sauna at sea.
You won't want to leave the gym, seriously. At the Pulse Fitness Centre, you can get your heart racing with the sunrise and do yoga beside the sunset, thanks to our 270-degree views of the ocean. Gaze at the horizon as you feel your blood flow - whether you're lifting weights, taking a class or simply stretching; working out has never looked this good.
When your family cruises on Norwegian Luna, holiday truly feels like holiday. Enjoy endless onboard activities and games. Best of all, our family programming and youth clubs are all complimentary, giving parents their own time to shine.
Kids of all ages 3-17 can find their happy place thanks to our complimentary youth programmes - Splash Academy and Entourage. Alongside our well-trained staff, your children will experience a wide range of exciting activities with kids and teens their own age. And whilst they're having the time of their lives, you can too, knowing they're in a safe and supervised environment.
NOTE:
Guppies drop off is not available.
Operational hours are subject to change without advance notice per shipboard health and safety protocols.
Splash Academy and Entourage services are offered on a first come, first served basis and require an onboard registration. We recommend you board as early as possible and register with the Youth Programmes Staff either at Splash Academy or Entourage facilities.
More information coming soon.
Run off and play whilst your teenagers hang out in a place filled with video games, movies, arts, music, sports and people their own age. From the coolest lounge at sea to the hippest dance club at night, there's always something going on at our teen centres. Best of all, it's all complimentary and supervised.*
*Some teen centres are used as a hangout when programme is not in session and may not be supervised but are under surveillance.
Drop off the kids so you can enjoy a romantic night out. Available every evening for children ages 3-12. Fees apply.
Late Night Fun Zone
Planning a romantic dinner for two? Leave the children in safe hands any day of the week at Late Night Fun Zone. Small fee applies.
Hours: 10:00 p.m. - 12:00 a.m. If no children are registered or dropped off by 11:00 p.m., the centre will close for the evening. It is recommended that children be signed up in advance.
What's Included With Free At Sea™ Upgrade Package
Upgrade Charge:
Premium Beverage Package
Enjoy unlimited premium spirits, cocktails, wines, draft beer, juice and soft drinks with our new Free at Sea Beverage Package. Includes more premium beverage brands and variety than ever before, including over 100 cocktails to choose from!! New brands include Grey Goose, Casamigos, Woodford Reserve and more!
Speciality Dining Package
Savour amazing multi-course meals at our award-winning Speciality Restaurants, such as Cagney's Steakhouse or Le Bistro. Enjoy elevated dining experiences featuring globally inspired cuisine and exceptional service. Number of meals depends on the length of the cruise.
Wi-Fi Package
Now everyone in the stateroom can stay connected with more minutes and more speed with NCL's high-speed WiFi powered by Starlink!
Excursion Credits Package
Experience more at each port of call you visit with a $50 shore excursion credit per tour and stateroom
Fun For the Entire Family
Bring the kids along from £139pp on select sailings to enjoy your next family holiday! * 3rd and 4th guests pay taxes only
Passengers must be 21 years of age or older to purchase or consume alcohol whilst in US sailings.
Parental consent is required for guests 18 to 20 to consume only beer and wine whilst vessels is in international waters. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk upon embarkation of the vessel. In Alaska and Hawaii waters parental consent is NOT permitted for guests 18 to 20 years old.
Please note that with the exception of Wine and Champagne, all guests are prohibited from bringing alcohol on board our ships. If you purchase any alcohol at one of our ports-of-call or in our onboard shops, we will safely store your purchase(s) and either on the final night of the cruise or the morning of debarkation it will be available for pick up in a designated area.
China/Asia:
Do not serve or sell alcohol to guests under 21 years of age. Parental consent is NOT permitted for guests 18 to 20 whilst in China/ Asia waters.
Roundtrip Australian, European and New Zealand Itineraries:
Do not serve or sell alcohol to guests under 18 years of age. Parental consent is NOT required for guests 18 to 20 years old to purchase and consume alcoholic beverages.
Wine & Champagne Policy
Guests may bring bottles of wine and champagne on board. When bottles are brought on board and served or consumed in any restaurant, public room area or in their stateroom, a corkage fee will be charged according to bottle sizes noted below.
750 ml Bottle: $15.00 USD
1,500 ml Magnum: $30.00 USD
Wine or champagne sent directly to the ship by travel agents, friends, family, etc. or from another retail source, are subject to the same fees. Box wines are not allowed on board.
Guests who purchase a beverage package, or who have a beverage package as part of More At Sea, will not be charged a corkage fee.
* Norwegian encourages the responsible use of alcohol and accordingly reserves the right to permanently or temporarily revoke the drinking privileges of any guest who violates Norwegian's Guest Code of Conduct or who is deemed a danger to himself, herself or others by vessel management. Continued abuse of alcohol whilst sailing and/or violation of Norwegian's alcohol policy may result in immediate disembarkation.
Non-Alcoholic Beverages Policy
Effective for sailings July 15, 2016 and beyond, guests are prohibited from bringing any beverages -- including liquor, beer and non-alcoholic drinks such as water, soda and juices -- on board either as carry-on or checked luggage, with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula; and fully sealed and/or corked wine bottles for personal consumption onboard that is subject to screening and a corkage fee (for guests 21 years of age or older). Open beverages of any kind must be consumed or discarded at the security check-point, on embarkation day and at any port of call. This revised policy brings the company in line with other best practise travel security protocols and reduces the need for individual time consuming screening and package inspection of large volumes of beverages.
We know how important it is to stay connected with loved ones, share your amazing moments, or simply keep up with your favourite online activities. That's why we offer two unlimited Wi-Fi packages designed to suit your needs whilst you enjoy your cruise. Experience the fastest internet at sea, powered by Starlink, ensuring reliable connectivity throughout your journey.
As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.
Indoor Areas
Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.
Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.
Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.
Outdoor Areas
Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children's pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.
The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class.
Before and During Your Cruise
Norwegian Cruise Line has a dedicated team of experienced travel professionals specifically trained to assist guests with disabilities and special needs, before, during and even after your cruise.
The Access Desk
Within our Reservations Department, an exclusive team of experienced professionals operate to help facilitate your travel. After receiving your Accessibility & Medical Questionnaire, these specially trained in Norwegian Cruise Line's policies and procedures, will document your reservation with information concerning your service requests. These details will be communicated to our cruise staff who will take care of the accommodations and prepare for your holiday.
A member of the Access Desk will speak with you about each and every aspect of your cruise, from transportation to and from the vessel, your stateroom, shore excursions and any other expectation or need that you may have.
Onboard
Once you have boarded, you will be met by staff who will have all of the information that you conveyed to Norwegian Cruise Line either directly or through your travel professional. Staff will be available throughout your cruise to see to your needs. Norwegian Cruise Line has Access Officers who will be the primary point person working to make sure all your needs are met. Norwegian Cruise Line also has a centralised internal corporate resolution staff to assist the Access Officer, available by telephone 24 hours a day.
To get more information or request accessibility assistance on your upcoming cruise, fill out the Accessibility & Medical Questionnaire or contact us using the phone number at the bottom of this page.
Guests with special medical diets and/or food allergies should contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures concerning special diets and your specific allergies prior to your cruise. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request. Refrigerators are available upon request for storing insulin.
PLEASE NOTE:
Norwegian Cruise Line accepts service dogs that are trained to perform a specific task. A service dog may be needed for many different conditions, which would be acceptable under the American with Disabilities Act (ADA) guidelines.
In accordance with the ADA, Norwegian Cruise Line does NOT accept “Emotional Support” dogs as service dogs, they CANNOT sail.
Guests must provide copies of the dog’s current vaccination records that show all shots are up-to-date (including Rabies), as well as a USDA or International Health certificate
Guests are responsible for checking with all ports of call for any special requirements they may have. Guests are responsible for bringing all food, medication and life jacket for the dog
A relief box will be provided
All guests travelling with service animals must book at least two weeks in advance to allow enough time to check with each port of call and provide Norwegian Cruise Line with all required documentation.
*Please note, whilst we accept service dogs that are trained to perform a specific task onboard our ships, due to local restrictions and requirements, not all ports of call may allow you to go ashore.
*Please note, due to government requirements and restrictions, guests embarking or disembarking the ship in an Icelandic port are unable to fly into or out of Iceland with a service animal unless they fulfil certain quarantine conditions upon arrival to Iceland. If your itinerary includes a visit to an Icelandic port of call, not embarking or disembarking, you will be able to sail with your service animal but you will not be able to go ashore whilst in port.
For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. The limited supply of wheelchairs onboard are available for emergency rental arrangements and are on a first come first serve basis.
Wheelchair accessible staterooms are available on all our ships. We recommend you book well in advance as possible as availability is limited. Accessible staterooms offer wider door frames, roll in showers, shower benches, high-rise toilets and handrails in shower and toilet area.
Motorised wheelchairs and scooters are allowed in our accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should you choose a stateroom that has not been designated as accessible, you will need to bring a collapsible wheelchair, or if you have a motorised wheelchair or scooter, the width must not exceed 26 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety and escape way requirements established by SOLAS regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.
Guests who require the regular use of a wheelchair/scooter or other mobility device are encouraged to bring their own or rent from our preferred vendor, Scootaround, if they are sailing from a U.S. port.
Please visit Scootaround’s website or call 1-888-441-7575. Scootaround’s team of trained professionals can review the different rental options available based on your accommodations and find the one that best suits your needs. As a preferred vendor, they have unique access to deliver your equipment on board Norwegian cruise ships.
Scootaround provides a wide range of cruise mobility rentals and accessibility solutions, including scooters, wheelchairs, powerchairs, and oxygen concentrators.
Amenities and Services include:
A limited number of wheelchair accessible staterooms with grab bars in the bathrooms, raised beds, adjustable hanging rods in the closets, shower seats, extra wide doors for easy access
Wheelchair rental available for use on the vessels
All Norwegian Cruise Line ships have pool lifts
All Norwegian Cruise Line ships have accessible restrooms in a variety of public spaces
Accessible transportation to and from the vessel can be arranged in advance for all US destinations with 15 day advance notice provided to the Access Desk
The Access Desk can provide specific and up to date information on the accessibility of shore excursions prior to your cruise
Assistance On & Off Ship
Guests requesting wheelchair assistance on and off the ship during embarkation / disembarkation, must be able to enter and exit the terminal without assistance.
Assistance onto the ship at embarkation
Norwegian Cruise Line crew cannot exit the terminal, therefore guests cannot be picked up at the drop-off area/curb. Guests must enter the terminal before they can be provided wheelchair assistance. Guests are taken to the check-in area and then up the ramp to board the ship, but cannot be taken all the way to their stateroom.
Assistance off the ship at disembarkation
Announcements will be made onboard to advise guests to meet at a specific location, where they will wait for crew members with wheelchairs, to arrive and assist them to the security/check-out area. Guests are dropped off at the check-out area. Guests will need to make their own way out of the terminal to the curb.
Ship Transfers and Shore Excursions Facilities
Ship Transfers & Tenders
Guests must be aware that certain vessel transfers, such as tendering and gangways, may not be fully accessible to wheelchairs or scooters at the time that they desire or that they cannot go ashore at all. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Guests may need to utilise steps or a stair case to access the tender and to re-board the ship. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times whilst at dock or whilst tendering.
Note: We are unable to provide assistance from the ship to tender and/or from tender to shore for guests with scooters and/or wheelchairs that weigh a combined 100 lbs. Guests tendering to Great Stirrup Cay may be exempt from this. Mobility devices must be able to fold in order to be accommodated onboard the tender.
Papeete, Fiji does not have ADA lifts or Medi-vans that can accommodate guests that are full-time wheelchair users, to and from the airport in addition to Shore Excursion transportation. If you are a full-time wheelchair user, please fill out the Accessibility & Medical questionnaire and be as detailed as possible so we can try to accommodate your needs.
Shore Excursions
Some shore excursion facilities may not be fully accessible to guests with mobility challenges. Although we endeavor to make sure that companies based in the United States provide accessible shore excursions, we cannot guarantee that all are able to provide facilities that are accessible to persons with disabilities. Moreover, shore excursions in foreign ports can present challenges to disabled guests. For detailed, up-to-date information on accessibility issues involving shore excursions, we recommend that you contact our Shore Excursion team experts at 0333 2412319 or visit our website.
At Norwegian Cruise Line, we will attempt to provide our Deaf or Low Hearing guests with an enjoyable cruise, which means making every attempt to make the technology available to assist Deaf and Low Hearing guests during your Freestyle cruise experience. We strongly encourage Deaf or Low Hearing guests to contact the Access Desk prior to cruising so that your specific needs can be discussed prior to your cruise. Many different options are available prior to the cruise and needs vary from guest to guest.
Amenities and Services include:
At Norwegian Cruise Line Holdings, we are committed to driving a positive impact on society and the environment through our global sustainability program, Sail & Sustain. We visit approximately 700 destinations globally, allowing our guests to travel and explore the world, and our business is inextricably linked to the health of our communities and planet.
Caring for Nature
As stewards of the sea, cruise lines have a unique relationship with the natural world. From the shimmering blues of the open ocean to the spectacular beauty of coastal ecosystems, nature is not only the backdrop of the cruising experience — it’s at the heart of it. Caring for Nature is an essential part of our Company’s mission and culture. We are committed to doing our part to preserve our natural environment. By taking proactive steps to protect the natural world, we can help ensure that future generations will continue to experience the wonder of our planet’s most breathtaking destinations — just as we do today.
Empowering People and Strengthening our Communities
We support our team members, strengthen communities and protect our stakeholders as we sail safely around the globe. Our goal is to leave each place a little better than we found it.
Governance
We have a strong corporate governance system in place to provide high standards of transparency and accountability and strive to be a leader in ethics and responsible business practices.
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