Norwegian Prima
Norwegian Prima is the first in its namesake class of ships designed to elevate every expectation. Explore the greater wide open the 360° Ocean Boulevard where you can soak in extraordinary sunsets from the Infinity pool or relax under the stars at Indulge Outdoor Lounge. Take your taste buds on a delicious journey through Indulge Food Hall and then embark on out-of-this-world adventures in the Galaxy Pavilion. Swoosh down the fastest dry slide at sea before slowing things down in the tranquil Thermal Suite. From the race track to mesmerising entertainment, get ready for unforgettable moments on board - all before unwinding in some of our most spacious accommodations. Discover a sea of new experiences aboard Norwegian Prima.
Accomodation Types
There's nothing like starting your morning with a glass of sunshine and fresh ocean breezes on your own private balcony. Or maybe you want to experience your holiday on another level - at the top of the ship - in The Haven by Norwegian®, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. Our award-winning fleet offers a wide range of contemporary and comfortable accommodation designed for you, your family or even your group.
Discover The Haven By Norwegian
Hidden away at the top of the ship is The Haven by Norwegian®, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay.
Staterooms for Groups - Bring the Whole Gang
Travelling with a group of people? Stay close to them with our convenient connecting staterooms. Available throughout our fleet and across various categories you'll be sure to find the perfect accommodations to suit your cruise. Look for the connecting stateroom icon in the stateroom options step when booking your holiday.
Sail Away Staterooms
Norwegian's Sail Away staterooms offer the Best Fares available for Inside, Oceanview, Balcony, Club Balcony Suite staterooms, plus all of the usual perks that are included with your cruise, like complimentary dining and entertainment. To book, simply look for "Sail Away" under "Stateroom Options" for your cruise.
The Haven Premier Owner's Suite with Large Balcony
Located in The Haven, these stunning Suites offer breathtaking views from the large, aft-facing balcony. They feature spacious and luxurious accommodations that include separate living and dining areas, three bedrooms with king-size beds, a double sofa bed, three bathrooms with jetted showers, a half-bath, an outdoor hot tub and the indulgence of butler and concierge service to tend to your every want.
The Haven Deluxe Owner's Suite with Large Balcony
Marvel at the magnificent views from the aft-facing balcony of your luxury Deluxe Owner's Suite located in The Haven. Featuring a separate living and dining area, they also include two bedrooms with king-size beds, two luxury baths with jetted showers, a half-bath, additional bedding to accommodate six total guests and an outdoor hot tub. Butler and concierge service complete your holiday of indulgence.
The Haven Aft-Facing Owner's Suite with Master Bedroom & Large Balcony
Located in the exclusive enclave of The Haven, these luxury Owner's Suites feature a stylish master bedroom with king-size bed, a double sofa bed to accommodate two more, luxury bath with jetted shower and incredible views from the large, aft-facing balcony, some with an outdoor hot tub. Plus, a concierge and 24-hour butler to tend to your every wish. * Suites on deck 10 (10352 & 10952) do not include the outdoor hot tub.
The Haven Owner’s Suite with Large Balcony
Retreat to your sumptuous private oasis in The Haven Owner's Suite, featuring a separate bedroom in most with king-size bed, a double sofa bed to accommodate two more, living area, luxury shower and a large balcony to gather together and enjoy the beautiful vistas. Butler and concierge service round out your incredible getaway.
Note: Cabin 12322 and 12926 do not have a separate bedroom or bathtub. Cabin 12300 has a partially obstructed view.
The Haven 2-Bedroom Family Villa with Large Balcony
These Villas located in The Haven provide the ideal luxury retreat for the whole family. They feature two bedrooms, one king-size bed, one queen-size bed, a double sofa bed, two bathrooms with jetted showers and a large balcony to gather together and enjoy the beautiful views or snuggle under the stars. Plus, access to The Haven amenities and butler and concierge service to complete your picture-perfect holiday.
Note: Cabin 13300, 13900, 14300, 14900, 15300 and 15900 have a partially obstructed view.
The Haven Aft-Facing Penthouse with Large Balcony
Enjoy sophisticated style and luxury in this aft-facing, spacious Penthouse with a large balcony offering incredible views from the back of the ship and an outdoor hot tub. Features include a king-size bed, luxury bath with jetted shower and access to exclusive amenities for guests of The Haven. Butler and concierge service provide the finishing touch.
The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
Located in the exclusive enclave of The Haven, retreat to your luxury Penthouse that features a master bedroom with king-size bed and an aft-facing balcony offering awe-inspiring views. Some staterooms contain a double sofa bed. Also includes the indulgence of butler and concierge service. (ADA stateroom does not have a separate bedroom.)
The Haven Penthouse with Balcony
These luxury Penthouses have access to The Haven amenities and feature a king-size bed, some with bedding to accommodate one more, luxury bath with jetted shower plus a sitting area and a large balcony to admire the gorgeous views. Includes butler and concierge service for the ultimate luxury holiday.
Note: Cabin 12900 has a partially obstructed view.
Aft-Facing Suite with Large Balcony
Marvel at the unparalleled views from the large, aft-facing balcony of these spacious, stylish Suites featuring two lower beds that convert to a queen and a double sofa bed. They also include butler and concierge service. Perfect for up to four guests to indulge in a picture-perfect holiday.
Aft-Facing Suite with Large Balcony
There is plenty of room for you to relax and take in the gorgeous views from the aft-facing balcony of these stylish Suites. Featuring two lower beds that convert to a queen, they can connect to a Club Balcony Suite, perfect for family or friends to spread out yet stay close. Includes butler and concierge, too.
Family Suite with Master Bedroom & Balcony
Perfect for the whole family, these Suites are located mid-ship and have plenty of room to spread out. They feature a separate bedroom with two lower beds that convert to a queen, a double sofa bed and spacious bath. Includes butler and concierge service, too.
Note: Cabin 10814 has a partially obstructed view.
Forward-Facing Suite with Master Bedroom & Large Balcony
Stunning views are straight ahead from the large, private balcony of these forward-facing, luxury Suites, perfect for up to four guests. Includes a separate bedroom with two lower beds that convert to a queen, a double sofa bed, spacious bath and butler and concierge service for the ultimate getaway.
Due to potential high wind speeds at the front of the ship, this cabin features solid metal bulwarks (railings) and/or glass windscreens.
Family Suite with Large Balcony
Experience breathtaking forward-facing views from your private balcony, complemented by the luxury of butler and concierge service. These suites include a queen bed, double sofa bed* and a forward-facing balcony.
Forward-Facing Club Balcony Suite with Large Balcony
With plenty of room for up to four guests, these Club Balcony Suites feature two lower beds that convert to a queen, some with a single or double sofa bed, spacious bathroom and a sliding glass door that leads to a forward-facing balcony offering spectacular views.
Due to potential high wind speeds at the front of the ship, this cabin features solid metal bulwarks (railings) and/or glass windscreens.
Family Club Balcony Suite
Everyone will enjoy these spacious, stylish Club Balcony Suites located at the back of the ship. They feature two lower beds that convert to a queen, a double sofa bed and a private balcony to soak in the magnificent views. Some of these Suites can connect to other staterooms, perfect for family or friends to spread out yet stay close.
Club Balcony Suite
These stylish Club Balcony Suites are located at the back of the ship and offer the ideal retreat for two guests. They include two lower beds that convert to a queen plus a balcony to marvel at the ever-changing views. Some can connect to other staterooms, perfect when travelling with family or friends.
Forward-Facing Club Balcony Suite
These stylish Club Balcony Suites are forward-facing and offer the ideal retreat for two guests. They include two lower beds that convert to a queen plus a balcony to marvel at the ever-changing views. Some can connect to other staterooms, perfect when travelling with family or friends.
Due to potential high wind speeds at the front of the ship, this cabin features solid metal bulwarks (railings) and/or glass windscreens.
Sailaway Club Balcony Suite
A Sailaway Club Balcony Suite guarantees a Club Balcony Suite or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Aft-Facing Balcony
These stylish Balcony staterooms are ideal for up to four guests. They include two lower beds that convert to a queen, some with a double sofa bed, spacious bathroom and are located aft, so the view from your private balcony is stunning. Some can connect to other staterooms, perfect when travelling with family or friends.
Family Balcony
These Balcony staterooms are perfect for the whole family. With room for up to four guests, they include two lower beds that convert to a queen, a double sofa bed, spacious bathroom plus a balcony to admire the sparkling waters and beautiful vistas together. Some can connect to other staterooms so you can spread out yet stay close.
Note: Cabin 9900, 10300, 10900, 11300 and 11900 have a partially obstructed view.
Balcony
Balcony staterooms include two lower beds that convert to a queen, a sitting area and floor-to-ceiling glass doors that open onto a private balcony offering amazing views. Some can connect to other staterooms, perfect when travelling with family or friends.
Note: Selected ADA staterooms may have a partially obstructed balcony view. Cabin 10216, 10302, 10902, 11302, 11902, 13210, 14192, 15198 and 15798 have a partially obstructed view.
Solo Balcony
These spacious staterooms include a queen-size bed, sitting area and floor-to-ceiling glass doors that open onto a private balcony. Staterooms are priced exclusively for solo travelers and include access to the private Studio Lounge.
Spa Balcony
More information coming soon.
Sailaway Balcony
A Sailaway Balcony stateroom guarantees a Balcony stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Family Oceanview
Perfect for families, these staterooms include two lower beds that convert to a queen, a double sofa bed to accommodate two more and a window offering beautiful views. Some also can connect to other staterooms for even more options.
Oceanview
These Oceanview staterooms are perfect for up to two guests who want a room with a view. Guests can step outside to take in the fresh sea breezes on a balcony that is obstructed by the dry slide. These rooms feature two lower beds that convert to a queen, a sitting area and bathroom.
Note: Cabin 11214, 11814 and 14792 have a partially obstructed view.
Large Oceanview with Round Window
These spacious staterooms are perfect for two guests to stretch out and relax, featuring a window with beautiful views and two lower beds that convert to a queen. Some can connect to other staterooms, too.
Oceanview with Round Window
Enjoy the great views from your window and two lower beds that convert to a queen. Some of these comfortable staterooms can connect, so you can stay close yet spread out. Sleeps up to two.
Solo Oceanview
These staterooms feature a large round window and a queen-size bed. Staterooms are priced exclusively for solo travelers and include access to the private Studio Lounge.
Sailaway Oceanview
A Sailaway Oceanview stateroom guarantees an Oceanview stateroom or better! Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Family Inside
An affordable family option, these staterooms offer many of the same amenities as an Oceanview and include two lower beds that convert to a queen and two Pullman beds.
Inside
These Inside Staterooms are the most affordable way to cruise. They include two lower beds that convert to a queen, perfect for two guests to rest and recharge.
Solo Inside
These staterooms include a queen-size bed and the same amenities as other inside staterooms. Staterooms are priced exclusively for solo travelers and include access to the private Studio Lounge.
Sailaway Inside
A Sailaway Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.
Studio
Private keycard access complex comprised of staterooms specifically designed and priced for the solo traveller. Featuring a full-size bed and separate area for your bathroom in almost 95 square feet of living space. Includes access to the private Studio Lounge. No single supplement required.
Deck Plans
There's nothing like starting your morning with a glass of sunshine and fresh ocean breezes on your own private balcony. Or maybe you want to experience your holiday on another level - at the top of the ship - in The Haven by Norwegian®, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. Our award-winning fleet offers a wide range of contemporary and comfortable accommodation designed for you, your family or even your group.
Discover The Haven By Norwegian
Hidden away at the top of the ship is The Haven by Norwegian®, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay.
Staterooms for Groups - Bring the Whole Gang
Travelling with a group of people? Stay close to them with our convenient connecting staterooms. Available throughout our fleet and across various categories you'll be sure to find the perfect accommodations to suit your cruise. Look for the connecting stateroom icon in the stateroom options step when booking your holiday.
Sail Away Staterooms
Norwegian's Sail Away staterooms offer the Best Fares available for Inside, Oceanview, Balcony, Club Balcony Suite staterooms, plus all of the usual perks that are included with your cruise, like complimentary dining and entertainment. To book, simply look for "Sail Away" under "Stateroom Options" for your cruise.
Deck 20
- Prima Speedway
Deck 19
- Prima Speedway
- The Wave
- Sun Deck
Deck 18
- Prima Speedway
- Tee Time
- The Bull's Eye
- The Drop
- The Rush
- Kids' Aqua Park
- The Stadium
- Sun Deck
- NCL Super Selfie
Deck 17
Surfside Café & Grill
- Food Republic
- Palomar
- Observation Lounge
- Vibe Beach Club
- Waves Pool Bar
- Guppies
- Pool Deck
- Galaxy Pavilion
- The Haven Sundeck
- Arcade
Deck 16
- Family Suite with Master Bedroom & Balcony
- Family Balcony
- Balcony
- Family Inside
- Inside
- Solo Inside
The Haven Restaurant
- The Haven Lounge & Bar
- Pulse Fitness Centre
- The Haven Sundeck
- Barber Shop
- Mandara Spa & Salon
- Spa Thermal Suite
Deck 15
- The Haven Deluxe Owner's Suite with Large Balcony
- The Haven 2-Bedroom Family Villa with Large Balcony
- The Haven Penthouse with Balcony
- Family Suite with Master Bedroom & Balcony
- Family Balcony
- Balcony
- Family Inside
- Inside
- Splash Academy
Deck 14
- Accommodates Total Approx. Size (in m2) Balcony Size (in m2)
- The Haven Premier Owner's Suite with Large Balcony
- The Haven 2-Bedroom Family Villa with Large Balcony
- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Penthouse with Balcony
- Family Suite with Master Bedroom & Balcony
- Family Balcony
- Balcony
- Oceanview
- Family Inside
- Inside
- Solo Inside
Deck 13
The Haven Deluxe Owner's Suite with Large Balcony
- The Haven 2-Bedroom Family Villa with Large Balcony
- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Penthouse with Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Suite with Master Bedroom & Large Balcony
- Forward-Facing Club Balcony Suite with Large Balcony
- Forward-Facing Club Balcony Suite
- Family Balcony
- Balcony
- Family Inside
- Inside
- Solo Studio
Deck 12
- The Haven Aft-Facing Owner's Suite with Master Bedroom & Large Balcony
- The Haven Owner’s Suite with Large Balcony
- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- The Haven Penthouse with Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Suite with Master Bedroom & Large Balcony
- Forward-Facing Suite with Large Balcony
- Forward-Facing Club Balcony Suite with Large Balcony
- Forward-Facing Club Balcony Suite
- Family Balcony
- Balcony
- Solo Balcony
- Family Inside
- Inside
- Solo Inside
- Solo Studio
- Studio Lounge
Deck 11
- The Haven Aft-Facing Penthouse with Large Balcony
- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Suite with Master Bedroom & Large Balcony
- Forward-Facing Club Balcony Suite with Large Balcony
- Family Club Balcony Suite
- Club Balcony Suite
- Forward-Facing Club Balcony Suite
- Sailaway Club Balcony Suite
- Family Balcony
- Balcony
- Oceanview
- Family Inside
- Inside
Deck 10
- The Haven Aft-Facing Owner's Suite with Master Bedroom & Large Balcony
- The Haven Aft-Facing Penthouse with Master Bedroom & Large Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Suite with Master Bedroom & Large Balcony
- Forward-Facing Suite with Large Balcony
- Forward-Facing Club Balcony Suite with Large Balcony
- Family Club Balcony Suite
- Club Balcony Suite
- Forward-Facing Club Balcony Suite
- Family Balcony
- Balcony
- Family Inside
- Inside
Deck 9
Aft-Facing Suite with Large Balcony
- Aft-Facing Suite with Large Balcony
- Family Suite with Master Bedroom & Balcony
- Forward-Facing Suite with Master Bedroom & Large Balcony
- Forward-Facing Suite with Large Balcony
- Forward-Facing Club Balcony Suite with Large Balcony
- Family Club Balcony Suite
- Club Balcony Suite
- Forward-Facing Club Balcony Suite
- Aft-Facing Balcony
- Family Balcony
- Balcony
- Sail Away Balcony
- Family Inside
- Inside
Deck 8
- The Local Bar & Grill
- Indulge Food Hall
- Los Lobos
- Onda by Scarpetta
- Luna Bar
- Penrose Atrium
- Soleil Bar
- Whiskey Bar
- Indulge Outdoor Lounge
- Starbucks®
- Bossa Nova Beat
- Red, White, & British
- The Price is Right Live
- Infinity Beach
- Oceanwalk
- La Terrazza
- The Concourse
- Imagination Wall
- Prima Theatre & Club
- Professional Portraits
- Perspectives Studio
- Pandora Jewellery & Lifestyles
- Photo Gallery
- Tech @ Sea & Destination
- The Zone
Deck 7
- Hudson's
- Hasuki
- Le Bistro
- Nama Sushi & Sashimi
- Metropolitan
- Penrose Atrium
- Syd Norman's Pour House
- The Humidor Cigar Lounge
- The Improv at Sea
- Starbucks®
- Bossa Nova Beat
- The Broadway Cabaret: Rock Edition
- Levity Comedy
- Red, White, & British
- Syd Norman’s Pour House
- Syd Norman’s Presents: Rumours
- The Price is Right Live
- The Welcome Aboard Show
- i-Connect Internet Café
- Prima Theatre & Club
- EFFY Jewellery
- The Gateway
- The Collection
- Timeless Luxury
Deck 6
- The Commodore Room
- Cagney's Steakhouse
- Belvedere Bar
- Penrose Atrium
- Penrose Bar
- Bossa Nova Beat
- The Broadway Cabaret: Rock Edition
- Red, White, & British
- The Price is Right Live
- The Welcome Aboard Show
- Prima Theatre & Club
- Casino
- Beauty by Design & Afficionados
Deck 5
- Family Oceanview
- Large Oceanview with Round Window
- Oceanview with Round Window
- Solo Oceanview
- Sailaway Oceanview
- Family Inside
- Inside
- Sailaway Inside
Dining
Looking to take your tastebuds on tour? Enjoy made-to-order favourites at Indulge Food Hall where a variety of artisanal mini-restaurants and food trucks serve everything from tacos to tandoori.
The Haven Restaurant
Enjoy a private fine dining experience for guests of The Haven, serving unique signature dishes and wine offerings from our impressive selection. Indoor and outdoor seating available.
Price Per Person: Complimentary for Guests of The Haven
Palomar
Experience cover · Cuisine seafood
Explore the best flavours of the Med at Norwegian's first-ever Mediterranean restaurant. Seafood is the star attraction here, with European essence. With a casually - sophisticated setting, diners will be treated to dishes created from the finest ingredients, including fresh fish, perfectly paired wine selections and cocktails.
Onda by Scarpetta
Onda, or "wave" in Italian, brings the charm and effortless elegance of its critically acclaimed sister restaurant, Scarpetta, to sea. Uncork your favorite bottle of wine and let la dolce vita (the good life) flow. Indulge in a modern Italian culinary experience from Scarpetta's signature pastas like the famous Spaghetti Tomato and Basil to unique, mouthwatering seafood creations. And leave room for dessert. Sharing is optional.
Los Lobos
Bienvenido a Los Lobos, a premium Mexican restaurant celebrating traditional flavours with a modern twist. From Carne Asada, to Tres Leches Cake with Coconut Cream, the chefs at Los Lobos focus on unique flavour combinations. Located on Ocean Boulevard with both indoor and outdoor seating available.
The Local Bar & Grill
The Local offers classic pub fare in a relaxed atmosphere. With popular dishes like the Reuben Sandwich and Fish n' Chips, The Local has all your favourite comfort foods. So, try one of our beers or cocktails on tap and catch a game with us! Located on Ocean Boulevard with both indoor and outdoor seating available.
Hudson's
Take in the stunning, 270-degree views through floor to ceiling windows and a mouthwatering menu at our redesigned main dining room, Hudson's. Prepare to be wowed by our specially curated modern and updated classic dishes made with the freshest ingredients.
Surfside Café & Grill
Whatever you're craving, chances are you will find it at the Surfside Café & Grill. This complimentary buffet serves up plentiful options for breakfast, lunch and dinner. Indoor and outdoor seating available.
Food Republic
This delicious Asian-Latin fusion cuisine served tapas style is perfect for sharing. Food Republic is open for dinner nightly.
Hasuki
Sit at a lively shared table as a skillful chef perfectly prepares shrimp, steak, chicken and fried rice on a large steel grill. And you've got a front row seat to all the sizzles and surprises in our Japanese restaurant.
Nama Sushi & Sashimi
Experience cover · Cuisine sushi
In the mood for sushi? Pull up a chair at this contemporary sushi bar for some traditional Japanese culinary bites.
Indulge Food Hall
Dine around the world with cuisine from India to Italy to Latin America and more. With both indoor and outdoor offerings, you can eat (and drink) at a table, bar or lounge seating, and enjoy your fill of specially curated food and cocktails. Indulge has an endless supply of mouth-watering dishes, but leave room for dessert - Coco's is the sweetest spot on the ship with its chocolate temptations, gelato, mad milkshakes and more* (*Coco's is not a complimentary venue and priced a la carte)
The Commodore Room
Experience complimentary · Cuisine classic
Balancing classic favourites with unique new dishes, dining at The Commodore Room is a must. Fine dining in a comfortable, refined environment with an extensive menu of deliciously fresh flavours, visiting this Main Dining Room is always in style.
Cagney's Steakhouse
Experience cover · Cuisine steakhouse
Premium cuts are the standard at our American steakhouse serving Certified Angus Beef®. Sip your favourite cocktail and don't forget to order our famous Parmesan dusted truffle fries!
Price Per Person: À la carte
Le Bistro
Romance is in the air at our signature French restaurant. Elegant interiors, crisp white linens and attentive servers make this an intimate dining experience. By the end of your meal, you might just be proclaiming c'est magnifique!
Room Service
Experience cover · Cuisine room
Available 24 hours a day, simply pick up the phone and order breakfast, lunch, dinner or late-night munchies. A room service fee may apply.
Entertainment
Activities
Be the first to discover experiences beyond expectation. Zoom around the world's first three-level race track at sea. Then feel the rush of the fastest slides on the open ocean. Or swim up to the horizon on Infinity Beach. Discover new and exciting experiences for everyone aboard Norwegian Prima.
Bars & Lounges
Let the conversation and the cabernet flow at the outdoor bar. Feel the gentle sea breeze as you relax in a cabana at Indulge Outdoor Lounge. Or get into a livelier groove as you enjoy a craft cocktail whilst listening to live music at The Local Bar & Grill.
Entertainment
Dance to the disco days at the Broadway sensation Summer: The Donna Summer Musical. Come on down to play The Price Is Right Live. It's all happening in the first venue in the world that transforms from a three-story theatre to a spectacular Vegas-style nightclub.
The Haven Sun Deck
Soak up the sun and take a dip in the mesmerising infinity pool. Then let the world melt away as you relax in the sauna and cold room or enjoy a soak in the hot tub. No matter how you plan to spend your time, this private outdoor sanctuary - exclusive for Haven guests - provides the perfect escape. Access to Sundeck restricted to age 16+.
The Haven Lounge & Bar
This stunning bar is exclusively for guests of The Haven. Enjoy your favourite cocktail and light bites whilst surrounded by true luxury.
La Terrazza
Grab a book, a drink or some friends and take it easy in La Terrazza. This lounge space is designed to be both spacious and intimate, allowing you to relax in peace whenever the mood strikes.
Infinity Beach
Sit back and take in the view from our paradisiac Infinity Pools that blend into the ocean.
Galaxy Pavilion
Step inside the Galaxy Pavilion and explore a virtual reality world unlike anything you've ever seen. Immersive VR experiences and thrilling simulator rides are just the beginning. Use your wits to solve the puzzles of an escape room featuring holograms and enchanted artifacts. Then come back and experience the excitement all over again.
Price Per Person: Games starting at $9 USD per play
The Concourse
Head over to The Concourse to admire the beautiful, interactive artwork available. Capture great artsy photos and create cherished memories.
Vibe Beach Club
Be the first to soak in the serenity at Vibe Beach Club, exclusively for guests 18 and over. Sit back and toast to the incredible views with a glass of bubbly from the full-service bar. Then dip into our first infinity hot tubs and enjoy the stunning views. Passes are limited to this luxurious private retreat.
Vibe Beach Club – Access Pass
An exclusive oasis at the top of the ship, Vibe Beach Club is an adults-only getaway full of panoramic ocean views, specialty food and drinks and upgraded lounge chairs with umbrellas. With this package, you'll enjoy Vibe Beach Club access for the entire length of your cruise.
Vibe Beach Club – Cabana
Your exclusive, adults-only retreat at the top of the ship is even more peaceful with your own space. With this package, you'll enjoy Vibe Beach Club from the comfort of a private cabana for the entire length of your cruise. Spend the day relaxing in style with special food & drink menus and complimentary amenities such as water spritzers, chilled towels and skewers of fruit.
The Wave
Prima Speedway
Ready to race the sea breeze like never before? The Prima Speedway is longer, larger and zoomier than ever. Be the first to speed across the horizon on the first three-level race track at sea.
Price Per Person: $15 USD Adult | $15 USD Children
Tee Time
Go for a hole-in-one at Tee Time, the first interactive and tech-immersive mini golf at sea. It's fun for the whole family.
Waves Pool Bar
Go from swimming to sipping. Grab your favourite tropical cocktail at the Waves Pool Bar and lounge the day away.
The Drop & The Rush
The Drop: at 10-stories tall, Norwegian Prima's newest slides are the fastest at sea. Dare to experience The Drop, the first free-fall slide in the world.
The Rush: Be the first to slide this fast. Race a friend on The Rush, our dueling slides.
Observation Lounge
Gaze into the great wide open with a drink in hand at the contemporary and spacious Observation Lounge.
Prima Speedway Bar
Ready to race the sea breeze like never before? The Prima Speedway is longer, larger and zoomier than ever. Be the first to speed across the horizon on the first three-level race track at sea.
Starbucks®
Kick-start your day with a Caramel Macchiato. Grab a Teavana® Shaken Iced Green Tea Lemonade to sip whilst lounging poolside. Or recount the day’s excitement with your friends over freshly brewed coffee. Come on by Starbucks® to make your vacation even sweeter.
Luna Bar
Want a refreshing cocktail whilst savouring epicurean delights? There's no better place to sit down for a drink than the Luna Bar. Located aft within Indulge Food Hall, you'll find an incredible mix of curated cocktails and draft beers to satisfy any taste.
The Bull's Eye
Discover a modern twist on a classic game. Sit back and play a round of darts with your favourite crew.
Onboard Shopping
Beauty by Design & Afficionados
Get tax & duty free savings every day on leading names in cosmetics and fragrances, including NYX, IT Cosmetics, Clinique, Lancome, Chanel and more. Save up to 50% on spirits, including Norwegian Prima exclusives.
Timeless Luxury
Effy Hematian has been designing and manufacturing fine jewellery in the heart of New York's Diamond District for over 40 years. By combining uncompromising attention to detail, exceptional gemstones, and quality American craftmanship, Effy has become one of the most celebrated and desired jewellery brands in the world today - available to you onboard at tax-and duty-free pricing.
Pandora Jewellery & Lifestyles
Since 1982, Pandora has made an incredible journey from a local Danish jewellery store to the world's biggest jewellery brand. You'll also find exclusive Norwegian Cruise Line and Norwegian Prima merchandise that you won't find anywhere else.
Photo Gallery
We have everything you need, to capture it all: Binoculars, Camera/Phone Accessories, Professional Portraits, Souvenir Photography, Photo Books, Wall Art, 3D Photo Crystals, Souvenir Frames, Collectable Photo Accessories & more!
Roberto Coin
Roberto Coin's creativity takes shape through the hands of the most renowned, historic Italian jewellery artisans, who bring his romantic and borderless imagination to life through their skills, telling his story through jewels that truly become works of art.
Tech @ Sea
A heaven for electronics enthusiasts, Tech @ Sea offers the latest in modern devices and accessories. Explore the most sought-after brands, all at tax & duty free savings. Ask about our Price Match Guarantee.
The Gateway
Welcome to The Gateway, conveniently located steps away from the Penrose Atrium. You'll find a shopper's paradise filled with incredible brands and items.
The Zone & Eye Style
Explore dazzling frames of designer eyeware from the world's top brand names. Save up to 60%, all tax & duty-free every day. Also, keep an eye out in your Freestyle Daily for additional savings at exclusive Onboard Shopping Events.
Casino
Spin your way to the jackpot playing the most popular slots including reel and video slots. Or pull up a chair at your favourite table game, from blackjack to craps and more. Whatever games you choose, you can bet on a good time in our award-winning casino.
Studio Lounge
Relax and enjoy beverages and light bites with other solo cruisers in the Studio Lounge, exclusive to Studio guests.
Belvedere Bar
Try a crafted bottled cocktail at this contemporary bar and cocktail lounge.
The Improv at Sea
Tickle your funny bone with sidesplitting stand-up routines. Featuring a science of comedy theme, The Improv At Sea has the perfect formula to get you laughing all night long.
The Humidor Cigar Lounge
Appreciate a good cigar and a great drink in just the right setting.
Metropolitan
Begin or end your evening with a sustainable craft cocktail, a biodynamic wine or a wide array of impressive classics at the exciting new Metropolitan Bar.
Indulge Outdoor Lounge
Savour fresh sea breezes, good company and fantastic vistas at one of our cabanas at Indulge Food Hall's outdoor area.
Soleil Bar
Want a refreshing cocktail whilst taking in the outside? There's no better place to sit down for a drink than the Soleil Bar. Located at the aft end of Indulge Outdoor Lounge on Ocean Boulevard, our expansive oceanfront promenade, you'll find an incredible mix of cocktails and draft beers alongside the sea, where the view is intoxicating.
Whiskey Bar
Prima Theatre & Club
Welcome to the first venue in the world that transforms from three-story theatre to spectacular Vegas-style nightclub. Spin the legendary wheel on The Price Is Right Live during the day. Then enjoy a fantastical late-night party with live DJs and cutting-edge light shows.
Penrose Bar
Amid the hustle and bustle of the Penrose Atrium, treat yourself to a mid-day Bloody Mary or your drink of choice. This is a morning and late-night favourite serving beer, wine, cocktails and more.
Penrose Atrium
Our first three-story, glass-walled atrium is a breathtaking space filled with restaurants, lounges, and views of the horizon.
NCL Super Selfie
You are the FIRST to PRIMA and you have bragging rights. The all new NCL Super Selfie will capture your photo, on top of PRIMA, while at sea!
Imagination Wall
Immerse yourself into AR at the all new Imagination Wall located in the Photo Gallery. Explore the jungle, meet wildlife, go on an icy adventure or under the sea!
i-Connect Internet Café
Our 24-hour Internet Café offers you the comfort and convenience of staying in touch via the Internet whilst you are Freestyle Cruising®
Perspectives Studio
At Perspectives Photography Studio, we celebrate love, life and human connection creating spectacular portraits that will be handed down for generations. Your onboard Portrait Artist(s) will capture your unique spirit in our private studio or on location, it's your choice. Visit us to learn more about this personalised portrait experience.
Professional Portraits
Take advantage of this time together while onboard to create beautiful photographs that will last a lifetime. Our professional photographers set up studios in the atrium and around the ship each night so you can have a variety of images to choose from. Relax, have fun and build your digital portfolio - it's always free to try! Visit the Photo Gallery to learn more, view your photos and enjoy great deals on photography packages, frames, wall art, 3D Crystals, binoculars, mobile accessories and more!
Syd Norman's Pour House
Sing along to your favourite hits as your sip on specialty cocktails at Syd Norman’s Pour House. The interactive experience and rollicking house band will take you back to rock’s glory days.
Oceanwalk
Step on Oceanwalk and feel the sea at your feet. Take a moment for yourself, take in the view or a breathtaking photo on our first glass walkway at sea.
Enrichment
Listen and learn in a lecture held by a guest speaker, Norwegian Cruise Line ships have much to offer to enhance your learning and senses.
Great Stirrup Cay
Escape to The Great Life
Great Stirrup Cay isn't just an island in The Bahamas, it's an escape to The Great Life. And The Great Life isn't just about cruising to your very own private island; it's about unlocking a state of mind. It's a cool drink in your hand at the 2,600 sq. metres pool. The roar of jet skis and a gentle breeze through your cabana. It's shouting at the top of your lungs as you race down the larger-than-life tower of water slides. And it's gazing onto white sand beaches all afternoon. Here, you have the freedom to do what you want, when you want. That's The Great Life, and it's about to get GREATER on the incredible, new Great Stirrup Cay.
Great Life Lagoon
What do ten blue whales, 20 tennis courts, three Washington Monuments, one large cruise ship and Mt. Everest's peak all have in common? They're roughly the same size as our new, 28,000-sq.-ft. pool. Throw in two swim-up bars, beach-style water entry for kids, water features, ocean views, cabanas and you've got yourself a pretty spectacular Caribbean day!
Epic slides. Towering cliff jumps. One unforgettable splash.
Get ready to live the great life at full speed. Spanning the size of several football fields, Great Tides Waterpark is the bold new thrill zone at Great Stirrup Cay - where adventure meets relaxation. Race down sea-inspired slides, drift through a winding river with tunnels that might just be hiding a secret adventure, or leap from dramatic cliffside platforms into crystal-clear waters. Little ones can splash and play in a vibrant water zone, whilst grown-ups unwind with cocktails in a glowing grotto bar. Whether you're chasing high-speed thrills or laid-back vibes, Great Tides delivers next-level excitement for everyone.
What's Included on Great Stirrup Cay?
This isn't your typical holiday spot - it's our island, which means it's your island. The same superb service you receive on board applies here too. Like complimentary meals and endless activities with Free at Sea™. So, get ready to play, explore, relax and enjoy an unforgettable day in The Bahamas!
Introducing Free at Sea Plus™
Free at Sea Plus™ makes your escape to the great life even greater. Upgrade for only £39.99 per person per day and your unlimited premium beverage package will follow you to Great Stirrup Cay. Plus, you'll get a taste of luxury on board too, with wine and Champagne from our signature collection, top-shelf spirits, more speciality dining experiences at a discounted rate, high-speed Wi-Fi made for streaming and more.
Excursions
GO LOCAL TOURS
Authentic multicultural experiences await on a Go Local Tour with NCL. Explore how people in cities around the world live, work, eat and play on unique tours designed for guests who thrive on culture-connecting and unforgettable exploration.
ADVENTURE RUSH
Start by letting your imagination run wild. Mush your way across an ice field in Alaska. Surf in Kaua‘i. Soar through the sky on a zipline on Harvest Caye. Go tubing in Belize or even airboat through the Florida Everglades. Your adventure awaits.
HISTORIC TIMES
Get up close and personal with places you’ve seen only in pictures. Then take some of your own. Stand in the shadow of the Colosseum. Tour a medieval castle. Unravel the mysteries of the Mayan ruins. Or catch a glimpse of the revered Emerald Buddha in the Grand Palace of Bangkok. Take a history lesson like no other.
WONDERS OF NATURE
Hang with the locals in Australia. Or pack your camera and enjoy majestic humpback whales near Hawai‘i, glaciers in Alaska, the soaring cliffs of Greece or the golden foliage in New England. They’re all naturally wondrous scene-stealers.
LAID-BACK LEISURE
Sometimes you just want to soak in the sun — and your surroundings. So find that perfect secluded beach and take it all in. Or shop the local markets for great bargains and take home a little something to complement your amazing holiday.
SELFIE TOURS
Get your smile — and your mobile device — ready for a tour like no other. With NCL’s Selfie Tours, we will take you to picture-perfect places to fill your feed. Many of our tours are guided by a selfie expert who will show you how to perfect your angle, use a selfie stick and more.
Behind The Scenes Tour
Experience the exciting Behind The Scenes Tour of our crew working areas, including exclusive access to the Bridge, Engine Control Room, Main Galley, Laundry and so much more.Private Vow Renewal
Nothing says "I love you" like saying it all over again. Book a private ceremony to renew your wedding vows for the ultimate romantic holiday. Here's what our Private Vow Renewal Package includes.
- Bottle of Sparkling Wine, Chocolate Covered Strawberries & Canapes - in Stateroom
- Vows Ceremony Performed by a Ship Officer
- Ceremony Music
- One Single Red Rose
- Couple's Cake
- Champagne Toast
- Keepsake Vow Renewal Certificate
- 8 x 10 Professional Portrait in an Engraved Frame
Booked guests, please contact us here to timetable a vow renewal.
Health & Fitness
Mandara Spa
Welcome to a place where the ocean meets the healing waters within — the breathtaking new Mandara Spa. From multiple detoxifying saunas to state-of-the-art pools to a two-story waterfall, the experience on Norwegian Prima will awaken every sense.
Zero Gravity
High tech meets high touch in this next generation wellness treatment. Producing a zero gravity effect, the body is suspended on an advanced treatment table that allows for ergonomic workflows and a seamless series of sophisticated techniques used in this choreographed massage.
Eight table positions enable effective and precise reach of every muscle group, including intensive work on the back and main muscles, targeted release of tension, and improved body mechanics. Technology bolsters touch to address daily stress zones and deliver ultimate relaxation.
Ocean Wave
This therapeutic warm wrap of nutrient-rich sea plants and marine algae envelops the body, releasing stress and tension whilst nestled on a water-filled cushion. The deep cleansing seaweed mask, combined with aromatherapy essential oils, decongests and stimulates the body's system as a scalp and foot massage soothes and relaxes.
Pro-Collagen Age Defy
This anti-aging facial combines the benefits of exotic ingredients to plump out fine lines and reduce skin-fatigue - helping relax wrinkles, whilst an age-defying peel-off mask encourages the highest cellular function, visibly improving firmness and elasticity for beautifully nourished, younger looking skin.
Pro-Collagen Grooming Treatment with Shave
Our most opulent grooming service for men, this is simply the shave of all shaves combined with the facial of all facials! Your skin will be left perfectly smooth.
Thermal Suite Pass
Refresh, recharge, and rejuvenate in Mandara Spa’s adults-only Thermal Suite. Enjoy a full mind and body experience as you alternate between saunas, stream rooms, thalassotherapy pools, and more. Prices vary based on voyage length.
Pulse Fitness Centre
You won't want to leave the gym, seriously. At the Pulse Fitness Centre, you can get your heart racing with the sunrise and do yoga beside the sunset, thanks to our 270-degree views of the ocean. Gaze at the horizon as you feel your blood flow - whether you're lifting weights, taking a class, or simply stretching; working out has never looked this good.
Body Composition Analysis
Our fitness professionals will determine your body fat percentage, metabolic rate and water retention level and then compare the results to the percentage recommended for you.
Personal Training
After conducting a Body Composition Analysis, our personal trainers will design a nutrition and exercise plan that will help you achieve the results you've always wanted.
The Stadium
Play it up at The Stadium where complimentary tabletop shuffleboard, pickleball, subsoccer, and beer pong guarantee a good time for all. Check out a few twists on classic games like ping pong and foosball.
Kids & Teens
There's no easier way to travel with your family than on a cruise with Norwegian. Unpack once and visit multiple destinations whilst enjoying the comfort and convenience of the same stateroom throughout your entire holiday. Whether you're exploring with fully planned Free Shore Excursions or discovering what's on board - including a wide range of activities, award-winning entertainment and complimentary family programming, there's something for everyone.
Please note:
Splash Academy and Entourage services are offered on a first come, first served basis and require an onboard registration. We recommend you board as early as possible and register with the Youth Programmes Staff either at Splash Academy or Entourage facilities.
Guppies
Guppies Open Play is for the littlest cruisers and offers a play space for parents to interact with their infants/babies/toddlers 6 months - 3 years old and children in nappies. Toys, balls, and sensory items are available within the space. The timetable varies per ship and itinerary and is posted in the Freestyle Daily. Guppies Open Play is not a drop off programme.
Entourage
It is time to change the way you play. Entourage for 13-17 year olds offers modern, digital, and inclusive options to engage the way you want. Connect. Influence. Create. Be You.
Splash Academy
When the youngest cruisers are having a great time, you're having a great time. Sign them up for our complimentary youth programme programmes where they can enjoy creative play, active games, and more; the youth staff have a knack for this stuff.
Kids' Aqua Park
Your kids are in for some serious water play. With multiple cascading water features and splashtacular experiences, the Kids' Aqua Park will be their favourite spot.
Group Babysitting
Drop off the kids and have a romantic night out. Available in the evenings, our Group Sitting is supervised by our certified youth staff. Fees apply for this service and are charged directly to the parents' onboard account.
Useful Information
Free At Sea™
What's Included With Free At Sea™ Upgrade Package
Upgrade Charge:
- 2 Day Cruises upgrade from £99 per person
- 3-4 Day Cruises upgrade from £ 129 per person
- 5-6 Day Cruises upgrade from £ 199 per person
- 7-8 Day Cruises upgrade from £ 249 per person
- 9-10 Day Cruises upgrade from £ 309 per person
- 11-12 Day Cruises upgrade from £ 359 per person
- 13-14 Day Cruises upgrade from £ 409 per person
- 15-16 Day Cruises upgrade from £ 459 per person
- 17-18 Day Cruises upgrade from £ 519 per person
- 19-20 Day Cruises upgrade from £ 569 per person
- 21+ Day Cruises upgrade from £ 619 per person
Premium Beverage Package
Enjoy unlimited premium spirits, cocktails, wines, draft beer, juice and soft drinks with our new Free at Sea Beverage Package. Includes more premium beverage brands and variety than ever before, including over 100 cocktails to choose from!! New brands include Grey Goose, Casamigos, Woodford Reserve and more!
Speciality Dining Package
Savour amazing multi-course meals at our award-winning Speciality Restaurants, such as Cagney's Steakhouse or Le Bistro. Enjoy elevated dining experiences featuring globally inspired cuisine and exceptional service. Number of meals depends on the length of the cruise.
Wi-Fi Package
Now everyone in the stateroom can stay connected with more minutes and more speed with NCL's high-speed WiFi powered by Starlink!
Excursion Credits Package
Experience more at each port of call you visit with a $50 shore excursion credit per tour and stateroom
Fun For the Entire Family
Bring the kids along from £139pp on select sailings to enjoy your next family holiday! * 3rd and 4th guests pay taxes only
Alcohol & Beverage Policy
Alcohol Consumption Policy
Passengers must be 21 years of age or older to purchase or consume alcohol whilst in US sailings.
Parental consent is required for guests 18 to 20 to consume only beer and wine whilst vessels is in international waters. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk upon embarkation of the vessel. In Alaska and Hawaii waters parental consent is NOT permitted for guests 18 to 20 years old.
Please note that with the exception of Wine and Champagne, all guests are prohibited from bringing alcohol on board our ships. If you purchase any alcohol at one of our ports-of-call or in our onboard shops, we will safely store your purchase(s) and either on the final night of the cruise or the morning of debarkation it will be available for pick up in a designated area.
China/Asia:
Do not serve or sell alcohol to guests under 21 years of age. Parental consent is NOT permitted for guests 18 to 20 whilst in China/ Asia waters.
Roundtrip Australian, European and New Zealand Itineraries:
Do not serve or sell alcohol to guests under 18 years of age. Parental consent is NOT required for guests 18 to 20 years old to purchase and consume alcoholic beverages.
Wine & Champagne Policy
Guests may bring bottles of wine and champagne on board. When bottles are brought on board and served or consumed in any restaurant, public room area or in their stateroom, a corkage fee will be charged according to bottle sizes noted below.
750 ml Bottle: $15.00 USD1,500 ml Magnum: $30.00 USD
Wine or champagne sent directly to the ship by travel agents, friends, family, etc. or from another retail source, are subject to the same fees. Box wines are not allowed on board.
Guests who purchase a beverage package, or who have a beverage package as part of More At Sea, will not be charged a corkage fee.
* Norwegian encourages the responsible use of alcohol and accordingly reserves the right to permanently or temporarily revoke the drinking privileges of any guest who violates Norwegian's Guest Code of Conduct or who is deemed a danger to himself, herself or others by vessel management. Continued abuse of alcohol whilst sailing and/or violation of Norwegian's alcohol policy may result in immediate disembarkation.
Non-Alcoholic Beverages Policy
Effective for sailings July 15, 2016 and beyond, guests are prohibited from bringing any beverages -- including liquor, beer and non-alcoholic drinks such as water, soda and juices -- on board either as carry-on or checked luggage, with the exception of purified or distilled water in factory-sealed containers for use in conjunction with medical devices or for the reconstitution of infant formula; and fully sealed and/or corked wine bottles for personal consumption onboard that is subject to screening and a corkage fee (for guests 21 years of age or older). Open beverages of any kind must be consumed or discarded at the security check-point, on embarkation day and at any port of call. This revised policy brings the company in line with other best practise travel security protocols and reduces the need for individual time consuming screening and package inspection of large volumes of beverages.
Wi-Fi & Internet Access
We know how important it is to stay connected with loved ones, share your amazing moments, or simply keep up with your favourite online activities. That's why we offer two unlimited Wi-Fi packages designed to suit your needs whilst you enjoy your cruise. Experience the fastest internet at sea, powered by Starlink, ensuring reliable connectivity throughout your journey.
Smoking Policy
As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.
Indoor Areas
Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapor smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.
Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapor smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.
Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapor devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.
Outdoor Areas
Smoking, including cigars, pipe, electronic cigarettes and vapor smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children's pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.
The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class.
Medical Facilities
A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship's doctor.Accessibility Assistance
Before and During Your Cruise
Norwegian Cruise Line has a dedicated team of experienced travel professionals specifically trained to assist guests with disabilities and special needs, before, during and even after your cruise.
The Access Desk
Within our Reservations Department, an exclusive team of experienced professionals operate to help facilitate your travel. After receiving your Accessibility & Medical Questionnaire, these specially trained in Norwegian Cruise Line's policies and procedures, will document your reservation with information concerning your service requests. These details will be communicated to our cruise staff who will take care of the accommodations and prepare for your holiday.
A member of the Access Desk will speak with you about each and every aspect of your cruise, from transportation to and from the vessel, your stateroom, shore excursions and any other expectation or need that you may have.
Onboard
Once you have boarded, you will be met by staff who will have all of the information that you conveyed to Norwegian Cruise Line either directly or through your travel professional. Staff will be available throughout your cruise to see to your needs. Norwegian Cruise Line has Access Officers who will be the primary point person working to make sure all your needs are met. Norwegian Cruise Line also has a centralised internal corporate resolution staff to assist the Access Officer, available by telephone 24 hours a day.
To get more information or request accessibility assistance on your upcoming cruise, fill out the Accessibility & Medical Questionnaire or contact us using the phone number at the bottom of this page.
Special Medical, Allergy and Diabetes Requirements
Guests with special medical diets and/or food allergies should contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures concerning special diets and your specific allergies prior to your cruise. Because the vessels are supplied all over the world, it may be easier to meet your specific food allergy requirements in some countries, but very difficult in others. Special dietary requests should be submitted at least 45 days prior to sailing. Any requests inside 45 days cannot be guaranteed. We can arrange to have no sugar and low sodium meals for guests with those specific medical dietary restrictions upon request. Refrigerators are available upon request for storing insulin.
PLEASE NOTE:
- Due to government regulations, Norwegian Cruise Line is unable to store medication or perishable goods in areas outside the stateroom.
- Guests may bring shelf-stable, factory sealed, nonperishable snacks.
- Kosher Dining is not handled through the Access Desk.
Service Animals
Norwegian Cruise Line accepts service dogs that are trained to perform a specific task. A service dog may be needed for many different conditions, which would be acceptable under the American with Disabilities Act (ADA) guidelines.
In accordance with the ADA, Norwegian Cruise Line does NOT accept “Emotional Support” dogs as service dogs, they CANNOT sail.
Guests must provide copies of the dog’s current vaccination records that show all shots are up-to-date (including Rabies), as well as a USDA or International Health certificate
Guests are responsible for checking with all ports of call for any special requirements they may have. Guests are responsible for bringing all food, medication and life jacket for the dog
A relief box will be provided
All guests travelling with service animals must book at least two weeks in advance to allow enough time to check with each port of call and provide Norwegian Cruise Line with all required documentation.
*Please note, whilst we accept service dogs that are trained to perform a specific task onboard our ships, due to local restrictions and requirements, not all ports of call may allow you to go ashore.
*Please note, due to government requirements and restrictions, guests embarking or disembarking the ship in an Icelandic port are unable to fly into or out of Iceland with a service animal unless they fulfil certain quarantine conditions upon arrival to Iceland. If your itinerary includes a visit to an Icelandic port of call, not embarking or disembarking, you will be able to sail with your service animal but you will not be able to go ashore whilst in port.
Mobility Disabilities
For guests who cannot walk on their own, a wheelchair, scooter or walker may be the primary mobility assistance aid for getting on and off the ship. Norwegian Cruise Line has a limited supply of wheelchairs onboard. In order to accommodate our guests, Norwegian Cruise Line wheelchairs are reserved exclusively for embarkation and disembarkation situations. The limited supply of wheelchairs onboard are available for emergency rental arrangements and are on a first come first serve basis.
Wheelchair accessible staterooms are available on all our ships. We recommend you book well in advance as possible as availability is limited. Accessible staterooms offer wider door frames, roll in showers, shower benches, high-rise toilets and handrails in shower and toilet area.
Motorised wheelchairs and scooters are allowed in our accessible staterooms provided that they are powered by gel-cell batteries and the chargers must be adaptable to 110 volts. Should you choose a stateroom that has not been designated as accessible, you will need to bring a collapsible wheelchair, or if you have a motorised wheelchair or scooter, the width must not exceed 26 inches to enter the stateroom door. All scooters and wheelchairs MUST be stored in the stateroom. Due to the safety and escape way requirements established by SOLAS regulations, they cannot be stored in the hallways, stairways, or any other public area. Beach wheelchairs can be rented for use on Norwegian Cruise Line's private island.
Guests who require the regular use of a wheelchair/scooter or other mobility device are encouraged to bring their own or rent from our preferred vendor, Scootaround, if they are sailing from a U.S. port.
Please visit Scootaround’s website or call 1-888-441-7575. Scootaround’s team of trained professionals can review the different rental options available based on your accommodations and find the one that best suits your needs. As a preferred vendor, they have unique access to deliver your equipment on board Norwegian cruise ships.
Scootaround provides a wide range of cruise mobility rentals and accessibility solutions, including scooters, wheelchairs, powerchairs, and oxygen concentrators.
Amenities and Services include:
- A limited number of wheelchair accessible staterooms with grab bars in the bathrooms, raised beds, adjustable hanging rods in the closets, shower seats, extra wide doors for easy access
- Wheelchair rental available for use on the vessels
- All Norwegian Cruise Line ships have pool lifts
- All Norwegian Cruise Line ships have accessible restrooms in a variety of public spaces
- Accessible transportation to and from the vessel can be arranged in advance for all US destinations with 15 day advance notice provided to the Access Desk
- The Access Desk can provide specific and up to date information on the accessibility of shore excursions prior to your cruise
Assistance On & Off Ship
Guests requesting wheelchair assistance on and off the ship during embarkation / disembarkation, must be able to enter and exit the terminal without assistance.
Assistance onto the ship at embarkation
Norwegian Cruise Line crew cannot exit the terminal, therefore guests cannot be picked up at the drop-off area/curb. Guests must enter the terminal before they can be provided wheelchair assistance. Guests are taken to the check-in area and then up the ramp to board the ship, but cannot be taken all the way to their stateroom.
Assistance off the ship at disembarkation
Announcements will be made onboard to advise guests to meet at a specific location, where they will wait for crew members with wheelchairs, to arrive and assist them to the security/check-out area. Guests are dropped off at the check-out area. Guests will need to make their own way out of the terminal to the curb.
Ship Transfers and Shore Excursions Facilities
Ship Transfers & Tenders
Guests must be aware that certain vessel transfers, such as tendering and gangways, may not be fully accessible to wheelchairs or scooters at the time that they desire or that they cannot go ashore at all. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Guests may need to utilise steps or a stair case to access the tender and to re-board the ship. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times whilst at dock or whilst tendering.
Note: We are unable to provide assistance from the ship to tender and/or from tender to shore for guests with scooters and/or wheelchairs that weigh a combined 100 lbs. Guests tendering to Great Stirrup Cay may be exempt from this. Mobility devices must be able to fold in order to be accommodated onboard the tender.
Papeete, Fiji does not have ADA lifts or Medi-vans that can accommodate guests that are full-time wheelchair users, to and from the airport in addition to Shore Excursion transportation. If you are a full-time wheelchair user, please fill out the Accessibility & Medical questionnaire and be as detailed as possible so we can try to accommodate your needs.
Shore Excursions
Some shore excursion facilities may not be fully accessible to guests with mobility challenges. Although we endeavor to make sure that companies based in the United States provide accessible shore excursions, we cannot guarantee that all are able to provide facilities that are accessible to persons with disabilities. Moreover, shore excursions in foreign ports can present challenges to disabled guests. For detailed, up-to-date information on accessibility issues involving shore excursions, we recommend that you contact our Shore Excursion team experts at 0333 2412319 or visit our website.
Deaf or Low Hearing Guests
At Norwegian Cruise Line, we will attempt to provide our Deaf or Low Hearing guests with an enjoyable cruise, which means making every attempt to make the technology available to assist Deaf and Low Hearing guests during your Freestyle cruise experience. We strongly encourage Deaf or Low Hearing guests to contact the Access Desk prior to cruising so that your specific needs can be discussed prior to your cruise. Many different options are available prior to the cruise and needs vary from guest to guest.
Amenities and Services include:
- Embarkation day meeting with staff member who will see to your accessibility needs during the cruise
- The Sky, Sun and Pride of America have staterooms that are hard wired for Deaf and Low Hearing guests which includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
- On those vessels where rooms have not been hardwired, a portable kit is available upon request in your stateroom that includes a visual-tactile alert system to alert you if there is knocking at the door, telephone ringing, alarm ringing or smoke detection
- Pagers are available upon request on all Norwegian Cruise Line vessels to alert Deaf or Low Hearing Guests to vessel announcements and a manual for same can be provided in advance
- Assistive listening devices are available on many vessels in the main theatre through the Guest Service Desk
- Closed-captioned televisions are available for your state room
- Closed-captioned movies are available on the 'New Movie Release' channel. A DVD player may be requested if a guest wishes to bring their own DVD movies from home
- Sign language interpreting services may be provided for Deaf guests if that is their primary means of communication. A request for sign language interpreting, only on sailings that depart from and/or return to a port in the United States, can be made with the Access Desk through the Accessibility & Medical Questionnaire, no later than 90 days prior to sailing. Requests are subject to a number of considerations, including but not limited to, the availability of interpreters and cabin space. A request for an interpreter with less than 90 days' notice may still be granted but cannot be guaranteed
- TTY Phones are available onboard all ships except Norwegian Spirit that use handy phones and text messaging. The guest can request that the phone in their room be replaced with a TTY phone and this will enable them to communicate with the Guest Services Desk staff by teletype
Cognitive, Intellectual and Developmental Disabilities
Guests with cognitive, intellectual and development disabilities such as autism, cerebral palsy, Down syndrome and Alzheimer's disease are encouraged to contact the Access Desk to discuss your cruise. Upon request, every effort will be made to meet your cruising special requirements, including boarding and disembarkation assistance.Children with Disabilities
Children with disabilities are welcome on all Norwegian Cruise Line vessels. Please contact the Access Desk to discuss Norwegian Cruise Line's policies and procedures regarding children with disabilities and how we can assist you in making your child's cruising experience safe, fun and comfortable.Sail & Sustain
At Norwegian Cruise Line Holdings, we are committed to driving a positive impact on society and the environment through our global sustainability program, Sail & Sustain. We visit approximately 700 destinations globally, allowing our guests to travel and explore the world, and our business is inextricably linked to the health of our communities and planet.
Caring for Nature
As stewards of the sea, cruise lines have a unique relationship with the natural world. From the shimmering blues of the open ocean to the spectacular beauty of coastal ecosystems, nature is not only the backdrop of the cruising experience — it’s at the heart of it. Caring for Nature is an essential part of our Company’s mission and culture. We are committed to doing our part to preserve our natural environment. By taking proactive steps to protect the natural world, we can help ensure that future generations will continue to experience the wonder of our planet’s most breathtaking destinations — just as we do today.
Empowering People and Strengthening our Communities
We support our team members, strengthen communities and protect our stakeholders as we sail safely around the globe. Our goal is to leave each place a little better than we found it.
Governance
We have a strong corporate governance system in place to provide high standards of transparency and accountability and strive to be a leader in ethics and responsible business practices.
- Ocean Cruise Ship
- Super Size
- Resort Style
- Launched in 2022
- Currency USD
- 3099 Passangers
- 1506 Crew
- 1646 Cabins
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