Sailing should feel transformative. Yet after listening to some avid sailors, we wondered if things could be different. At Virgin Voyages we think the time to epicly change sea travel is upon us.
Welcome to our own, fresh take on cruising. Here, curiosity is more important than an itinerary. Interactions matter more than transactions. With us, you don’t ‘tourist’– you voyage.
We’ve assembled a ‘Creative Collective’ from some of the world’s leading design firms to help us redefine what people expect from a cruise ship. These creators are responsible for some of the most talked about travel spaces in the world, including Ace Hotels, The Standard High Line and Mondrian Hotels.
Equally important to the ship’s physical design is the desire to create a meaningful experience for guests. Virgin Voyages will feature exciting ideas in entertainment and music to provide our Sailors (not passengers or cruisers) with a strong variety of programming options.
In fact, it won’t be a cruise at all. It will be a voyage!
Our cancellation policy was created to provide a better experience for our Sailors. Here's what you need to know:
- You have the most flexibility outside of 120 days prior to your voyage. If you're booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Refunds will be issued to your original form of payment.
- After the grace period (but still before the 120-day mark), you can receive a full refund on any payments, not including your deposit. For your deposit, you can request a Future Voyage Credit at this time.
- Between 119 and 45 days, any funds paid will be converted to Future Voyage Credit, good to use on any voyage 1 year from the original voyage start date. Sweet deal, huh?
- Within 44 days of your voyage, all funds paid are final. But you do have the option to send a mate in your place up to 48 hours before your voyage, if you really can't sail.
Have more questions? No worries. Our Sailor Services Crew or your travel agent can help walk you through the process. As always, we recommend you purchase our Voyage Protection.